YuLife Reviews 

914
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobile application is exceptionally useful, providing great motivation and wonderful rewards for maintaining a healthy and active lifestyle. Users find the platform to be an essential asset that seamlessly integrates into their daily routines. People also highlight the outstanding support team, noting their rapid response times and friendly, patient attitude when resolving technical issues. Consumers consistently express deep satisfaction with the efficient communication, helpful guidance, and professional assistance provided by staff members during every interaction. Reviewers appreciate how quickly questions are answered and problems are solved.

What people talk about most

Customer service

Consumers find customer service to be positive, frequently praising prompt responses, helpful agents, and... See more

Staff

Customers had positive experiences with staff, expressing great satisfaction with the helpful, polite, and... See more

Response time

Reviewers highlight great satisfaction regarding response time, frequently praising the prompt communication... See more

Application

Customers consistently note positive experiences with application, praising the motivating platform, amazing... See more

Service

People report positive experiences with service, often highlighting prompt responses and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more

Company replied

Rated 5 out of 5 stars

The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more

Rated 5 out of 5 stars

Robyn was amazing! Best customer service Iv experienced in a long time. She solved my issue with ease and was very knowledgeable of how to fix it. She went above and beyond with a follow up and vey fr... See more

Company replied

Rated 5 out of 5 stars

What a great app this is! Do your normal daily routine or challenge yourselves. Whatever it is, you can be rewarded for doing what your day entails. An incentive to keep fit and moving.

Company replied


Company details

  1. Business-to-Business service
  2. also in
  3. Human Resource Consulting
  4. Income Protection Insurance Company
  5. Insurance company
  6. Life Insurance Agency

Written by the company

Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.


Contact info

4.9

Excellent

TrustScore 5 out of 5

914 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(914)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a great app..

Such a great app... incentive to get moving and think about my own mental health... while earning coins to spend at the same time. I've properly embedded using YuLife in to my daily routine.

8 April 2025
YuLife logo

Reply from YuLife

Thanks for taking the time to leave this lovely review, Carina, and thanks for being a fantastic YuLifer!!

Rated 5 out of 5 stars

Problem solved

I'd been having issues logging in and taking part in the challenges after Google did an update. Elisabeth suggested a fix which didn't work but had another fix up her sleeve which worked perfectly, friendly and successful.

4 April 2025
YuLife logo

Reply from YuLife

Hey Cheryl! Thanks for taking the time to leave such a lovely review; we've passed your comments on to Elisabeth 🤩

Rated 5 out of 5 stars

YuLife has helped me to change…

YuLife has helped me to change behaviour in a good way. I work from home so it helps me to move, meditate, su doku and do yoga as well. Earning points reinforces to get new habits as well..

22 March 2025
YuLife logo

Reply from YuLife

Thank you for taking the time to leave this fabulous review; we're thrilled to have you on board as a YuLifer ☺️💖

Rated 5 out of 5 stars

Amy is ace!

Amy from their customer service team smashed it! 5/5*s 😊 If their manager is reading this, buy them a donut of their choice!

28 March 2025
Unprompted review
YuLife logo

Reply from YuLife

Thanks for this lovely review; we're giving you 5 stars for being a fantastic YuLifer! ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Issues, what issues?!

Elisabeth woke up on a Tuesday and clearly decided there shall be no issues! – especially not app glitches. I was battling an infinite loading wheel and steps that refused to sync. Then, Elisabeth, the superhero of tech support, entered the chat. Within about two minutes, she'd obliterated the loading issues and resurrected my missing steps. Gone was the frustration, and back I was on my company's leaderboard, ready to dominate the month. Her effective communication and clear, easy-to-follow steps were like a digital magic wand. Either way, Elisabeth took no prisoners (except, perhaps, the bugs). Thanks so much for the great support I highly recommend!!

18 March 2025
Unprompted review
YuLife logo

Reply from YuLife

Wow, Hannah, thank you for this wonderful review 🤩 We appreciate you taking the time to give Elisabeth a well-deserved shoutout! Have a lovely week; we're always here if anything else comes up :)

Rated 5 out of 5 stars

TEch Support

Needed some tech support as App wasn't working properly. Efficient, professional, easy to understand support provided

5 March 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, supported straight away and then checked in to see if it had worked. I was helped quickly and efficiently

Thanks

5 March 2025

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