Excellent service from start to finish. We have been with Z1 telecom for a while and just upgraded our phone system to the cloud version. Lots of new features inc phone app which will be very useful.... See more
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Our engineer Mitch was very attentive to our needs and made sure everything was in order before leaving great service P.S sorry for my harshness 😂
We have been with Z1 for many years now and any issue's we have ever had have been dealt with straight away. we have just been upgraded to the new cloud version of our system. we also upgraded ou... See more
PROFESSIONAL FROM START TO FINISH Nothing is too much trouble. Mitch was always asking if we had any questions and showed/explained what we asked. Andy is just as nice making sure all the syste... See more
Company details
Written by the company
Z1 Telecom providing businesses with voice and data solutions
Contact info
4 Royal Court, S41 7SL, Chesterfield, United Kingdom
- 08000278888
- customer.service@z1telecom.com
- www.z1telecom.com
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Polite and very knowledgeable
From the moment he arrived it was obvious that we were going to have another great experience from Z1 Telecom. Nothing was too much trouble and he explained everything thoroughly before he left.
Friendly and helpful staff
Friendly and helpful staff. Mitch was great, answered all the questions we had. Would definitely recommend to anyone who is looking.
Nothing too much trouble
New digital telephone network installation transitioned smoothly from old analogue system
Broadband more tricky but Mitch Anderson the engineer sorted it out with his knowledge of network systems, now both broadband and telephone systems working great
would highly recommend Z1 Telecom
Excellent Service
Excellent Service. Swift turnaround. We have been experiencing a few issues with our phone lines, We contacted Z1 to look at other options open to us. Within a couple of days, Mitch installed our new VoIP phones quickly. Very approachable and friendly! We were fully installed with new phones within a couple of hours - everything working a treat! Professional all the way! We have been working with Z1 since 2010. Thank you to the Team, seamless from start to finish.

Reply from Z1 Telecom
Well Mitch,
Well Mitch,
It’s been a total pleasure. What a service. He’s ensured everything is done and makes sure the system works for your needs before he’s finished. Top man
Great help from Mitch.
Great help from Mitch.
Mitch came to our business yesterday and was very helpful sorting out our office telephones. Lovely guy and couldn't have done more for us!
Thanks again.
The team at Advantage Mortgage Services
Z1 upgrade
We recently upgraded our telephone system with Z1 Telecom, a company we have been with for a number of years and have chosen to commit to them due to their ongoing commitment to us, they are always on hand to help with queries raised. Mitch, installed our new telephones, he was very efficient, friendly and nothing was too much for him. We highly recommend Z1 Telecom
We recently had a new system installed
We recently had a new system installed. The system incorporated three difference sites and they are all now linked together. The whole process ran smoothly, the engineers were great, would definitely recommend Z1 Telecom.
Thanks Guys!
We had our installation on 14th December by Mitch, extremely friendly guy, nothing was rushed, explained everything very well and no amount of questions were too much trouble for him to answer, Rich has just left us after our training session...once again, nothing was too much trouble for him either, extremely informative and answered any queries we had. This company seems to actually care for their customers from the very start, both Mitch and Rich couldn't say enough times to let Z1 know they are always there for any problems we may come across or any questions we may have in the future..which is good to know.. thanks Guys!
Fantastic company to work with
From the first point of contact, Z1 have been fantastic. Honest, straight talking and no pushy sales pitch. Great communication, follow up any queries very quickly and everyone we've dealt with (Catherine, Mitch, Rich & the customer services team) have all been lovely and down to earth yet professional. We're extremely happy with our new system and are pleased to be working with Z1 - thanks team!
Brilliant service
great communication and went above and beyond when our old provider couldn't do their job,they were brilliant, did everything for us and more, extremely friendly and helpful. Mitch- legend:)
System Installation
Thank you to all at Z1 for all there help in moving our system over. It has been well managed from start to finish. The installation was painless and we got training on how to use the handset. Now all good to go.
We have dealt with Z1 for more than…
We have dealt with Z1 for more than seven years and they have never let us down. We couldn't recommend them highly enough. The service, the price and the engineers are brilliant.
Fabulous service
Fabulous service. Mitch installed our new system over three days across our two depots. He was extremely efficient and polite, ensuring that all our requirements were catered for and nothing was too much trouble. We experienced next to no downtime with both the telephone and broadband and I am confident should we have any queries or teething problems he and the rest of the team will be more than happy to assist.
Quick and efficient fitting
Quick and efficient fitting. No hassle and no down time.
Excellent service
We have been with Z1 a number of years now and have had brilliant service. Mitch as been on multiple occasions to upgrade our telecom / internet systems and has been fantastic every time. Nothing is too much trouble for him to make sure its set up in a way which suits our needs best.
Z1 telecom
Quick easy installation from our engineer Mitch very informative and helpful superb service would highly recommend
BRILLANT SERVICE
It was a great experience from start to finish mitch the engineer was great would highly recommend z1
Mitch was extremely professional and…
Mitch was extremely professional and very helpful. Great Service! Thanks!
What a pleasure to work with Z1 Telecom…
What a pleasure to work with Z1 Telecom from Sales with Steven how he laid his proposal to Andy who Did all the installation and the change over went with out a problem and NO down time for us.
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