Z Airport Parking Reviews 6,166

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great customer service when dropping off the car at the location for departure. Staff working on Friday evening June 24, 2022 were very polite, professional and helpful. Upon return on Saturday, Jul... See more

Rated 5 out of 5 stars

I'm loyal to Z Parking, even after the Groupons have gone away! reliable service and good deals; kind drivers who offer to help load luggage (a quick observation from the curb at the airport that ot... See more

Rated 5 out of 5 stars

Thank you for your prompt service to and from Bradley International Airport! We arrived very early for our outbound flight, and check-in was quick and easy Our return flight came in two hours later... See more

Rated 5 out of 5 stars

When I arrived at the gate and scanning my code, the gate wouldn't go up after several tries. Thankfully the Zairport driver came up behind me and tried to help, but to no avail. Then someone else cam... See more

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4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 1 out of 5 stars

My car was damaged

My car, which is an exotic, was damaged during its stay at Z Parking. I can't prove it, but it seems that someone took it for a joy ride. During this alleged joy ride, the compressor for the AC system blew up. It exploded internally, like nothing I'd ever heard of before, sending metal chips into the AC system. The repair will be expensive, but I don't know how much yet. When I first ran the car at pickup, the engine ran very rough, which indicates that someone drove it hard before I started it up. Also, there were numerous settings on the dashboard and on the steering column that were messed up. I never touch those settings, so this is clear evidence that the car was tampered with. I've never experienced anything like this in other parking companies, and I travel a lot. Don't leave your expensive car at this lot.

12 May 2023
Unprompted review
Rated 1 out of 5 stars

ZERO customer service

ZERO customer service. Could not be farther from their claim of 24/7 access. I needed to cancel a reservation for which I pre-paid. Made numerous attempts in the week leading up to my reservation. All failed!!! The link in confirmation email did not work. The email address repeatedly bounced back "undeliverable". No way to cancel through phone system, or reach a live person, or even leave a message! Finally filed a fraud hold with my credit card company. We'll see if I get a refund.

7 April 2023
Unprompted review
Rated 5 out of 5 stars

Service was great

Everything was great except scanning the bar code to get in and out. Car was ready to go from valet. Very convenient and efficient. Great price and service.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, excellent and excellent. Super fast. ·3rd time i have used them and they never fail. Great price and they washed my car.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Consistently Great

I have exclusively used ZAirport parking and this past visit was more of the same- great customer service, timely drop off and pick up, car is always ready upon return! I wouldn’t go anywhere else!

1 August 2022
Rated 5 out of 5 stars

I'm loyal to Z Parking

I'm loyal to Z Parking, even after the Groupons have gone away!
reliable service and good deals; kind drivers who offer to help load luggage (a quick observation from the curb at the airport that other carriers did not budge from their seats when passengers got on the busses).
I would love it if the Groupons came back but the location and the service is great - keep it up!

27 July 2022
Rated 5 out of 5 stars

Good experience

I was quickly taken to the airport early in the morning. I called upon returning and didn’t have to wait too long. I would park here again.

27 July 2022
Rated 5 out of 5 stars

I used Z Airport Parking recently and…

I used Z Airport Parking recently and am super impressed. The staff worked with me in extending my parking due to travel delays, flight cancellations, and schedule changes including a helpful battery charge. Thank you Z Parking.

26 July 2022

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