Zazzle UK Reviews 

thank you for t shirt very happy with it

Do not use this company!!!
On the 9th December 25 I ordered some memorial cards for my Mums funeral. Her funeral is in 2 days 7th January and they have still not arrived!! Unable to contact the company, tired to call and referred to their online chat which says it’s putting you through to an agent and it doesn’t. Email address is no reply.
zazzle.co.uk is clearly not a UK company. Absolute con artists!
No memorial cards now for her funeral.
I’m absolutely fuming!!
AVOID AT ALL COSTS!!!

Fantastically generous returns policy

I paid expedited delivery for memorial cards for a funeral. The order was due to be here between 29th-31st Dec. FedEx let me know that it will now arrive on 5th Jan which is unacceptable. FedEx told me that the delivery had been put as economy which is disgusting given the product is clearly for a funeral, so has a very definite time limit on when it can arrive by and is either negligence or cheapness on Zazzle’s side. I do not know what they look like yet but will report back when I receive them. For such a large delay in delivery, I’m not sure if they will even be of good quality. They’re now not answering my emails so I wanted to warn everyone here. UPDATE - They arrived on 2nd Jan and are terrible with smudges all over them, including on my grandmother's face. The edges are filthy which means they probably used a blunt and dirty blade and they have left have half - cut off serial numbers on the side of them. Do not use this company. I have no idea what I am going to do now as my grandmother's funeral is in 5 days. I am devastated. Also, their customer service is slow to respond and robotic so it is as though you are talking to a chatbot.

I placed an order for some business cards and after placing the order I realised I’d made an error in the text. I tried to get Zazzle to amend it but they couldn’t. Instead they gave me a full refund which was in my account in 4 working days! This was MY error! When my correct order was received it was perfect. Looked exactly as the photos showed and the cards felt as they said it would as I upgraded the paper. I would 100% recommended them. Don’t use anyone else until you try Zazzle

I find products great and so much fun I can add my pictures to so many different items so everyone gets something special and personal

The labels where good looking but not what I paid for. I wanted my lodge name and number with the compass and square. I just got compass and square labels. 999

the dartboard was exactly what I was looking for
couldn't have been more ideal
Easy to personalise and great delivery considering it came from Greece

Don’t use this company if you need your item quickly. You assume buying from a company that ends co.uk that your item is based in the UK. They don’t make it clear your item is actually in the US and will take several weeks to arrive.

Lovely Snoopy mouse mat, good colours and graphics.

The labels are of high quality, and the website provided a user-friendly experience.

Cards arrived and I was pleasantly surprised by the quality. They are exactly as I imagined and feel luxurious, professional and are the perfect way to promote my products. Thank you

TERRIBLE AVOID AT ALL COST!

I have ordered personalised gift for my husband. Been waiting 3 weeks for my order which still hasn’t arrived!

No help from customer service and no tracking give to track !

Worst experience ever!

Set of playing cards arrived very poor print quality. Four emails later same response despite being told unable to supply images. Just take my word for it I was only asking for a replacement set not a refund. Very poor customer service obviously did not read any of my other emails.

Fourth response see below

If you could send us the requested images, we will
Forward them to our production team to ensure a higher-quality print, closer to the original design.

So I post a bad review on Trust pilot and get a very positive response giving the impression you are going to resolve this. See above. All you have done is direct me to virtual assistance. It seems to me you have no intention of resolving my complaint. I will not be wasting any more of my time communicating with you and my next review on trust pilot will reflect this. You always post the good reviews first look further and you have lots of complaints doubt if they get resolved either.

Easy ordering, quick delivery and fantastic quality product

Very good personalised tree decorations. I have ordered 4 from zazzle so far. They are a good keepsake of loved ones that have passed. Recently bought one of my lovely dog that I miss so much. Good personalisation and good quality ceramic. Would definitely recommend to anyone looking for that special something. Will continue to order from here. Delivery is good and well packaged. Thanks

I bought Seasons Greetings cards for my Asian friends.
When they arrived the quality was shockingly bad.
The image was dull, matt and grainy. The card itself was scuffed in the corners and only one leaf instead of a typical folding greetings card. They were not cheap and certainly not value for money.

I was a new customer to Zazzle and ordered a personalised mug. After receiving my order I opened it to find it was broken. I then contacted them to say what had happened and after a quick response, I uploaded a picture and within an hour had another replacement on its way! It arrived more promptly than the first one!
I was very impressed with the customer service and product. Thank you so much. I will buy from you again.

Easy to customise and order. Great finish to labels. On time with delivery.

Prompt service - quality product