The macarons were wrapped in foil and arrived on time and fresh. They were delicious and reminded us of the macarons we had in France a few years ago! We had the Signature Collection. My wife's favori... See more
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Review summary
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My wife loved it, she said the chocolate was amazing and the packaging came perfectly. The shipping was fast and communicative and everything that was customized was high quality. Chocolates were... See more
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I Was VERY SATISFIED & IMPRESSED With Quality & Taste & Presentation Of Your Chocolates I Was Left With A Very Smooth Rich Velety Texture I Enjoyed The Variety Of Fresh Tasting Fillings Your... See more
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I recently tried chocolate from this company and was honestly impressed. The quality is amazing rich, smooth, and full of flavor. You can tell they use great ingredients and put a lot of care into t... See more
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Company details
About zChocolat
Written by the company
ZChocolat, premier online retailer of luxury chocolate gifts since 1999 and renowned ambassador of French chocolate savoir-faire, is widely celebrated for its distinctively-shaped line of signature chocolates. Available in 26 exclusive flavor variations from World Champion Chocolatier Pascal Caffet, each recipe represents the highest commitment to quality ingredients and epicurean excellence. Coupled with sophisticated packaging, elegant artisanal details, and boundless customization options, the result is a line of products both boldly luxurious and uncompromisingly chic à la française - delivering on the promise to make your gift recipients feel genuinely special and forever grateful.
zChocolat a vocation d’ambassadeur du luxe et du bon goût français en matière de chocolat fin avec l’idée d’allier le beau et le bon pour faire de chaque cadeau un geste d’exception et de prestige. Elle invente un chocolat unique décliné en 26 recettes et fabriqué par Pascal Caffet, MOF et Champion du Monde Chocolatier. Tous ses écrins sont disponibles exclusivement sur Internet et livrés dans le monde entier via DHL.
zChocolat tiene como misión ser embajadora del lujo y el buen gusto francés en lo que se refiere al chocolate fino con la idea de unir lo bello y lo bueno para hacer que cada regalo sea un gesto excepcional y prestigioso. Inventa un chocolate único declinado en 26 recetas y fabricado por Pascal Caffet, Mejor Obrero de Francia y Campeón del Mundo Chocolatero. Todos sus estuches son disponibles exclusivamente en Internet y entregados en el mundo entero por DHL.
zChocolat a vocation d’ambassadeur du luxe et du bon goût français en matière de chocolat fin avec l’idée d’allier le beau et le bon pour faire de chaque cadeau un geste d’exception et de prestige. Elle invente un chocolat unique décliné en 26 recettes et fabriqué par Pascal Caffet, MOF et Champion du Monde Chocolatier. Tous ses écrins sont disponibles exclusivement sur Internet et livrés dans le monde entier via DHL.
zChocolat tiene como misión ser embajadora del lujo y el buen gusto francés en lo que se refiere al chocolate fino con la idea de unir lo bello y lo bueno para hacer que cada regalo sea un gesto excepcional y prestigioso. Inventa un chocolate único declinado en 26 recetas y fabricado por Pascal Caffet, Mejor Obrero de Francia y Campeón del Mundo Chocolatero. Todos sus estuches son disponibles exclusivamente en Internet y entregados en el mundo entero por DHL.
Contact info
ZA Les Chalus, 04300, Forcalquier, France
- +33 (0)4 42 91 43 65
- feedback@zchocolat.com
- www.zchocolat.com
4.9
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from zChocolat
We’re so happy to hear you enjoyed your experience! It’s wonderful to know our chocolates met your expectations. Thank you for sharing your kind feedback.
Edward Sergeant | zChocolat
Customer Service Assistant
Exquisite chocolate and macarons
Exquisite chocolate and macarons. Shipping was fast and on time.
13 December 2025
Reply from zChocolat
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our chocolates and macarons, and that your order arrived quickly and on time. Your kind words mean a lot to our team.
Edward Sergeant | zChocolat
Customer Service Assistant
Reply from zChocolat
We’re so glad you enjoyed your chocolates! It’s wonderful to hear that the packaging and flavors made your experience special. Thank you for taking the time to share your thoughts!
Edward Sergeant | zChocolat
Customer Service Assistant
Very delicious chocolate
Very delicious chocolate, very properly packed to keep quality (I admired that), overall I have good impression of your product.
20 December 2025
Reply from zChocolat
Thank you for your kind feedback! We’re delighted to hear that you enjoyed the chocolates and appreciated the care we take in packaging to maintain their quality. It’s wonderful to know that our product left a positive impression on you.
Edward Sergeant | zChocolat
Customer Service Assistant
Reply from zChocolat
Thank you for your feedback! We’re delighted to hear that you enjoyed the taste of our chocolates and that your order arrived quickly. Your kind words mean a lot to our team.
Edward Sergeant | zChocolat
Customer Service Assistant
Beautiful presentation and exceptional taste
I ordered the Essentials x2 assortment from zChocolat and the experience was excellent. The chocolates are rich, well-balanced, and clearly made with premium ingredients. The presentation is elegant and refined, making it perfect as a gift or for personal enjoyment. Everything arrived in perfect condition, and I would definitely order again.
4 January 2026
Reply from zChocolat
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the Essentials x2 assortment and appreciated the quality, balance, and elegance of our chocolates. It’s great to know that everything arrived in perfect condition and that your experience was excellent. We look forward to delighting you again on your next order!
Edward Sergeant | zChocolat
Customer Service Assistant
The chocolates arrived in perfect…
The chocolates arrived in perfect condition, as promised! I have only tasted a few so far, but each chocolate piece is beautiful and the taste is supreme!! The quality of the dark chocolate is truly outstanding- I have already ordered another “traditional” box(x2). Your chocolate is truly wonderful!
3 January 2026
Reply from zChocolat
Thank you so much for your wonderful feedback! We’re delighted to hear that your chocolates arrived in perfect condition and that you’re enjoying both the presentation and taste. It’s especially rewarding to know that the quality of our dark chocolate stood out to you. We truly appreciate your continued support and look forward to delighting you with your next order!
Edward Sergeant | zChocolat
Customer Service Assistant
Exquisite
Exquisite. Artisan chocolate. I wish I could freeze these types of chocolate but you just can’t. Delicious.
3 January 2026
Reply from zChocolat
Thank you for your review. We are delighted to hear that you enjoyed our artisan chocolate and found it delicious. It is always a pleasure to know that the quality and craftsmanship of our products are appreciated.
Edward Sergeant | zChocolat
Customer Service Assistant
Amazing Chocolates
Absolutely delicious. Your chocolates are amazing, and the individual pieces speak for themselves. Additionally, the presentation of your product is beautifully delivered.
3 January 2026
Reply from zChocolat
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed both the taste and presentation of our chocolates. It’s always our goal to create an exquisite experience with every piece, and your kind words mean a great deal to our team.
Edward Sergeant | zChocolat
Customer Service Assistant
Quality & Excellent Service
25 December 2025
Reply from zChocolat
Thank you for your kind feedback! We’re delighted to hear that you appreciated both the quality of our chocolates and our service. Your support means a lot to our team.
Edward Sergeant | zChocolat
Customer Service Assistant
New Plug for Chocolate
Product arrived on time. This chocolate is exquisite and makes our palates dance. This is our new chocolate plug.
3 January 2026
Reply from zChocolat
Thank you for your fantastic feedback! We’re thrilled to hear that your chocolates arrived on time and that you’re enjoying every bite. It’s wonderful to know that our chocolates have become your new favorite — your kind words truly mean a lot to us.
Edward Sergeant | zChocolat
Customer Service Assistant
Post Christmas treat
The company and fedx kept me appraised on the progess of the delivery. It arrived on time,was well packaged and no damage to the contents.
I haven't tried any of the chocolates yet, but look forward to having some soon
3 January 2026
Reply from zChocolat
Thank you for your feedback! We’re delighted to hear that your order arrived on time and in perfect condition. We hope you enjoy the chocolates when you try them — we’re sure they’ll make your post-Christmas treat a truly special experience.
Edward Sergeant | zChocolat
Customer Service Assistant
Tasted Wonderful
I gifted macarons to my boyfriend and he totally loved it. He said it tasted heavenly.
2 January 2026
Reply from zChocolat
Thank you for your lovely feedback! We’re thrilled to hear that your boyfriend enjoyed the macarons and found them heavenly. It’s wonderful to know our treats helped make your gift so special.
Edward Sergeant | zChocolat
Customer Service Assistant
Yes, I will buy this chocolate again.
I really appreciated the opportunity to select each chocolate that went into my order. It was not easy as the selection was vast. I received my chocolates on time, beautifully presented. The chocolate is crisp and delicious. Not something I say often about chocolate since visiting Switzerland. My only complaint is the portion is small and the cost is not. Quality over quantity.
2 January 2026
Reply from zChocolat
Thank you so much for sharing your experience with zChocolat Michele.
We’re delighted that you enjoyed selecting each chocolate for your assortment, creating a personalized tasting journey is one of the things we love most about what we do.
We’re especially honored by your kind words about the quality and flavor. Hearing that our chocolates stand out even after your visit to Switzerland is truly one of the highest compliments we could receive. We’re also pleased everything arrived on time and beautifully presented.
Thank you as well for your candid feedback regarding portion size and cost. Our focus has always been on exceptional ingredients, small-batch craftsmanship, and meticulous presentation , a philosophy rooted in quality over quantity. We sincerely appreciate your understanding and your thoughtful perspective.
It means a great deal to us that you would choose zChocolat again. We look forward to delighting you with your next order.
Stéphanie Pascal | zChocolat
Customer Service Team Leader
Worth the wait
The product is beyond wonderful. Sadly, the FedEx delivery was off and after many calls, we recieved the Christmas present in January, five days late. I will say, the chocolate was worth the wait.
2 January 2026
Reply from zChocolat
Thank you so much for your kind message Jan. I’m truly delighted to hear that you found the chocolate “beyond wonderful”, that means a lot to us.
I’m very sorry, though, that the FedEx delivery was delayed and that your Christmas gift arrived late. This is due to a delay in transportation and I completely understand how frustrating that must have been, especially during the holidays. I truly appreciate your patience and your graciousness in saying it was still worth the wait.
Thank you again for your kindness and understanding,
Stéphanie Pascal | zChocolat
Customer Service Team Leader
A great shopping experience
There is a lovely selection of products to choose from. The ordering process was easy. I was kept informed of each step of the process from confirming my order to when it was delivered. A great experience.
1 January 2026
Reply from zChocolat
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the selection of our products and found the ordering process easy. It’s great to know that our updates throughout the process contributed to a positive experience.
Edward Sergeant | zChocolat
Customer Service Assistant
I can’t wait to send this candy again
I can’t wait to send this candy again! The communication was by far the best I have ever experienced. You knew exactly what was going on daily. The chocolates were so loved by our friends.
1 January 2026
Reply from zChocolat
Thank you so much for your kind feedback! We’re thrilled to hear that our communication stood out and that the chocolates were so well loved by your friends. It’s wonderful to know we could make your gifting experience seamless and enjoyable.
Edward Sergeant | zChocolat
Customer Service Assistant
One bite is …
One bite and I had the unique experience to savor the creamy richness of the smooth velvity deliciousness chocolate. Chef's kiss!
21 December 2025
Reply from zChocolat
Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed the creamy, rich flavors of our chocolates. Your enthusiasm truly makes our day — it’s wonderful to know our chocolates made such a memorable impression!
Edward Sergeant | zChocolat
Customer Service Assistant
It' those little touches that mean so much
It is the attention to detail, those small extra special touches that this company does that makes the whole experience of buying luxury chocolates from start to finish such a pleasurable experience. Wrapped beautifully (my wife really did not want to open the package!), tasting notes, compliments card and tracked from despatch to delivery plus an extra 50% of chocolates added as a Christmas thank you...what's not to like?! And the chocolates? Taste AMAZING!
12 December 2025
Reply from zChocolat
Thank you for your wonderful review. We are delighted to hear that you enjoyed the complete experience of purchasing our chocolates, from the presentation and thoughtful touches to the delivery process. It is also gratifying to know that the chocolates themselves met your expectations and were so well received. Your detailed feedback is greatly appreciated.
Edward Sergeant | zChocolat
Customer Service Assistant
I ordered these chocolates as a gift…
I ordered these chocolates as a gift for my neighbors, and everyone said they were delicious. I also tried them myself, and they were truly outstanding. The chocolates tasted amazing and were of excellent quality. I would definitely order them again.
25 December 2025
Reply from zChocolat
Thank you for your review. We are delighted to hear that both you and your neighbors enjoyed the chocolates. It is wonderful to know that the taste and quality met your expectations, and we appreciate you sharing your experience. We look forward to welcoming you again for future orders.
Edward Sergeant | zChocolat
Customer Service Assistant
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