"I’m always a little nervous buying glasses online because I have a round face, and anyone with a round face knows the struggle of finding frames that actually fit right and look good! But I gave Zenn... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website is extremely easy to use. Provide your Rx and it pretty much takes care of everything else! Zenni came recommended to me from a coworker. I needed a new pair of glasses with an updated Rx... See more
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It was easy to follow the online instructions for how to purchase a new pair of glasses and lenses using my prescription. The new glasses received were perfect from day 1 of wearing. Never had an ad... See more
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I purchased the glasses as a pair of prescription sunglasses and can’t speak highly enough! I chose my lenses to be a purple gradient, which is absolutely beautiful with the frames I had chosen!I was... See more
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Company details
About Zenni Optical
Written by the company
In 2003 Zenni started as a small, homegrown business in Northern California and has morphed into an e-commerce success story with over 50 million frames sold to customers all over the world. In this journey, we continue to innovate but our commitment remains the same: we help people “See better and live better.”
Ready to revolutionize the way you buy glasses? At Zenni, we believe everyone should have access to high-quality, affordable eyeglasses. With over 4,000 frames and prices starting at $6.95 for single-vision prescription glasses, you don't have to limit yourself to just one pair when you order glasses online. Express all facets of your personality with our low-priced eyeglasses and sunglasses in every style, shape, and color imaginable.
Contact info
448 Ignacio Blvd, #332, 94949, Novato, United States
- 800-211-2105
- service@zennioptical.com
- www.zennioptical.com
4.5
Excellent
166k reviews
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The glasses fit perfectly
The glasses fit perfectly. The frames are stylish and the price was great.
4 June 2026
Reply from Zenni Optical
Thank you for your review, Raffealina! We are absolutely thrilled to hear that your new glasses fit perfectly, that you find the frames stylish, and that you are pleased with the price.
Reply from Zenni Optical
Thank you for your review, Rhonda! We're sorry to hear about your experience with the glasses. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time.
We do see that an inspection is in progress for your order, and we will make sure to update you once the inspection is completed. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.
Great glasses at a great price.
Ordering my new glasses was a breeze with the Zenni website. Lots of choices for a great price. I will be ordering again!
28 May 2026
Reply from Zenni Optical
Thank you for your review, Mark! We are so happy to hear that ordering your new glasses was a breeze and that you appreciated the wide selection and great prices. We look forward to your next order!
This is my second new pair of glasses…
This is my second new pair of glasses this year and the quality has not been good. They are easily scratched and have multiple abrasions once scratched. Mainly left center eye. I thought it was my fault but when I purchased a second pair this year, after about 4 months, the same thing occurred. Seems like the quality is not what it use to be.
1 June 2026
Unprompted review
Reply from Zenni Optical
Thank you for your review! We're sorry to hear about your experience. At Zenni we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time.
Your satisfaction is important to us, and we'd like to look into this further for you. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number so we can better help you.
Reply from Zenni Optical
Thank you for your review, Julie! We're glad you found us.
Super satisfied customer ❤️
I have several pairs of Zenni sunglasses and I absolutely adore them all! High quality for affordable price 🫶🏽
2 June 2026
Reply from Zenni Optical
Thank you for your review! We are so thrilled to hear that you adore your Zenni sunglasses and appreciate their high quality and affordable price. Your positive feedback means a lot to our team!
This is my 4th pair of glasses from…
This is my 4th pair of glasses from Zenni. Love them all! Great looking & awesome fit.
3 June 2026
Reply from Zenni Optical
Thank you for your review, David! We are so happy to hear you love your glasses and that they fit great.
Reply from Zenni Optical
Thank you for your review, Mike! We're sorry to hear about your experience with the website. Your feedback is essential as we're always looking for ways to grow and improve our products and shopping experience.
We're here to help if you decide to give us another try. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.
Reply from Zenni Optical
Thank you for your review, Logan! We are so pleased to hear that you found our product to be of good value. Your feedback means a lot to us.
Great value and quality
Affordable glasses that last. My previous pair lasted 7 years. I recently purchased a new pair because my prescription changed and, well, styles change too. I am very happy with them and always recommend Zenni to my friends and family.
27 May 2026
Reply from Zenni Optical
Thank you for your review, Amy. We are absolutely thrilled to hear that your previous pair lasted an incredible seven years and that you are very happy with your new glasses. It is wonderful to know that we can continue to provide you with the affordable quality and style updates you need as your prescription changes. We truly appreciate your loyal support and your kind recommendations to your friends and family!
Reply from Zenni Optical
Thank you for your review, Anita! We are absolutely thrilled to hear that you experienced fast delivery, affordable pricing, and good quality with your new glasses. We work hard to make our ordering and shipping processes as seamless as possible, and we are so glad we could deliver great value and a high-quality product directly to you.
The glasses were well made and exactly…
The glasses were well made and exactly what I ordered.
19 May 2026
Reply from Zenni Optical
Thank you for your review! We are absolutely thrilled to hear that your new glasses are well-made and arrived exactly as you ordered. We take great pride in crafting each pair of glasses with precision to match your exact specifications, and we are so glad we could deliver a high-quality product that meets your expectations.
Your satisfaction is incredibly important to us, and we look forward to providing you with more wonderful eyewear experiences in the future.
Reply from Zenni Optical
Thank you for your review, Adele. We are glad to hear that you find your new sunglasses to be a good product overall, but we are sorry to learn that the yellow tint was unexpected. We understand how surprising it can be when a lens color or tint looks different in person than what you anticipated, and we apologize for any confusion.
We want you to be completely happy with your eyewear, and we would be glad to help you check your return options if you would prefer to exchange them for a different lens style. Please feel free to reach out to us with your order number via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media — we are always here to help!
Accurate Perscription worth the money
The glasses arrived within a month of ordering them, the prescription is correct and the tint/ frame shape are true to the websites photos.
26 May 2026
Reply from Zenni Optical
Thank you for your review, Steph. We are absolutely thrilled to hear that your new glasses are worth the money and that the prescription is completely correct. It is wonderful to know that the tint and frame shape matched our website photos perfectly and that your order arrived safely. We take great pride in making sure our online images accurately represent our frames and lenses, and we are so glad you are happy with the final results.
Glasses looked ok
Glasses looked ok. But, unfortunately they don’t have the ability to check were your center of vision is, for progressives. Mine were set so high, that they were unusable. Maybe they could use and AI agent to figure out how to measure this.
2 June 2026
Reply from Zenni Optical
Thank you for your review, Scott. We are glad to hear that your glasses looked okay, but we are truly sorry that the center of vision was set too high, rendering your progressive lenses unusable. We understand how frustrating it is when the lens segmentation of a progressive lens does not match your natural line of sight, and we sincerely apologize for this disappointing experience and the impact on your vision.
Your satisfaction is very important to us, and we're here to help you get a progressive with a lens segmentation that offers better clarity for your vision. If you would like to check your return options so we can resolve this for you, please reach out to us with your order number and original written prescription via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media — we are always here to help!
Best customer service
Zenni is my go to for glasses. Anytime I have had even the slightest issue - they are quick to help and make things right.
26 May 2026
Reply from Zenni Optical
Thank you for your review, Stephanie. We are absolutely delighted to hear that Zenni is your go-to for glasses and that you have experienced the very best customer service with us. While we are truly sorry for any time you have encountered even the slightest issue with your eyewear, we are so glad that our team has been able to quickly help and make things right for you. We always strive to ensure you have a seamless experience, and we are incredibly grateful for your continued trust.
We truly appreciate you taking the time to share your positive feedback and support.
Great glasses and a seamless ordering process
I've used Zenni in the past and recently had a prescription change. Love my new glasses and the best part is that they are so affordable, I was able to get two pair of sunglasses and 1 pair in clear. The fit is great and the online process is seamless. I really like that I get to virtually "try on" my glasses to see how they look before deciding to order - that tool works great. Zenni will continue to be my go to for eyeglasses.
26 May 2026
Reply from Zenni Optical
Thank you for your review, Steve. We are absolutely thrilled to hear that Zenni continues to be your go-to for eyeglasses, especially after your recent prescription change. We apologize for any minor adjustment period you might experience as your eyes get used to your new prescription lenses, but we are delighted to know that our affordable pricing allowed you to easily select three new pairs—one clear and two sunglasses—and that they fit you perfectly. It is also wonderful that our Virtual Try-On tool made previewing your frames so easy and that the ordering process was completely seamless for you.
We truly appreciate you taking the time to share your fantastic feedback and your continued loyalty.
Satisfied Customer
I have been ordering my family’s glasses from Zenni for over 10 years. They have great service and I recommend them to everyone.
26 May 2026
Reply from Zenni Optical
Thank you for your review, Betty. We are absolutely honored and thrilled to have been your trusted choice for your family's glasses for over ten years, and we love knowing that you always recommend us to everyone. While we apologize for any minor hiccups or lens adjustment periods you or your family might have encountered over a decade of ordering, we are so glad that our service has consistently hit the mark for you.
We are incredibly grateful for your years of loyal support and for sharing Zenni with your friends and family—passionate advocates like you are truly what keep us going!
The representative was very helpful
The representative was very helpful, knowledgeable, and friendly. I’ve been ordering glasses off zenni for years and will continue excellent service, and product👍
26 May 2026
Reply from Zenni Optical
Thank you for your review, Robert. We are absolutely thrilled to hear about your wonderful experience with our helpful, knowledgeable, and friendly representative. While we apologize for any past issues or inquiries that may have prompted you to reach out to our support team, we are so glad that we could provide you with excellent service. It is incredibly rewarding to know that you have been ordering your glasses from us for years and that we remain your trusted choice for both great products and support.
We truly appreciate your long-term loyalty and for taking the time to share your kind words with us.
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