ZeroBounce Reviews 

2,127
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service reliable, fast, and highly accurate, significantly improving email performance and reducing bounce rates. Many appreciate the user-friendly platform, intuitive dashboard, and seamless integrations with other tools, making email validation effortless and efficient. Reviewers frequently highlight the exceptional customer service, noting the team's responsiveness and helpfulness, which sets them apart. The detailed and easy-to-understand reports are also valued, providing clear insights for effective email marketing.

What people talk about most

User experience

People report positive experiences with user experience, consistently praising the platform as easy to use,... See more

Service

Customers report overwhelmingly positive experiences with the service, often describing it as exceptional,... See more

Website

Consumers find the website to be positive, highlighting its ease of use, intuitive interface, and seamless... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Marketing

Clients share positive opinions on marketing, with many reviewers calling it a "game-changer" for their email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ZeroBounce has been amazing for us. We send a lot of emails, and before using it, we had issues with high bounce rates and poor deliverability. After switching, the difference was clear right away... See more

Company replied

Rated 5 out of 5 stars

As an email markeing provider, we get lists from clients that need to be cleaned and updated. ZeroBounce has helped us save senderreputaion for many clients with their fast,easy to use mailing list cl... See more

Company replied

Rated 5 out of 5 stars

ZeroBounce is a great service! We use it every year to clean up our mailing lists before sending out holiday cards. It is very easy to use, fast, and gives detailed and accurate results including a c... See more

Rated 5 out of 5 stars

I really appreciate the thorough reporting, which is also simple and easy to understand. They provide separate return files for each category as well as one complete file, making reintegration a breez... See more

Company replied


Company details

  1. Business-to-Business service
  2. Ecommerce solution provider
  3. Email service provider
  4. Internet Service Provider
  5. Media company
  6. Online marketing agency

About ZeroBounce

Written by the company

ZeroBounce is an email validation, deliverability and email finder platform helping more than 400,000+ businesses reduce bounces and land their emails in the inbox. We improve your connection with customers and prospects so you can make more sales with email.

ZeroBounce removes invalid email addresses, eliminates bounces, validates IP addresses and verifies key recipient demographics.

ZeroBounce also offers a suite of deliverability and list enhancement tools: an email server tester, an inbox placement tester and a blacklist monitoring tool. Activity Data, ZeroBounce's newest feature, identifies subscribers who've had email activity in the past year.

ZeroBounce Gurantees an minimum of 99% Accuracy

Minimum Accuracy Is 99%

Other companies say it, we put it in writing. ZeroBounce, the leader in email validation, makes you the promise of cleaner and safer email lists. We guarantee the following accuracy rates at a minimum: 96%+ Accuracy rates on AOL, Yahoo, and office 365 email accounts. 99% Accuracy rates on everything else. How the Guarantee works: If the accuracy rates are below these thresholds, we will refund 5 times the amount for each 1%. Let's say you have a 97% accuracy rate, which is 1% below the guaranteed threshold of (99%+ Accuracy rates on everything else). We will refund 5 x 1% (or 5%) of your total validation cost for those emails. If your accuracy rate is 2% below the guaranteed threshold, our refund will be of 10% of your costs. If it's 4% below, the refund will be 20%, and so on. In order to qualify for the guarantee, the following conditions must be met: You only email the _valid.csv and remove all toxic and disposable domains. You email the list within 72 hours after cleaning. Bounces must be invalid emails (Hard Bounces). Bounces due to spam content, blacklisted IP's, technical Issues, Invalid Mail Configuration, throttling, etc do not qualify for the guarantee. The minimum list size must be 1000 emails. This list must be an opt-in list that you collected and not purchased from a 3rd party You must provide an export of your full mailing of all emails you sent to and their bounce responses (the actual SMTP Codes of the bounces), not your email sender classifying it as a bounce.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,127)

405 reviews in the last 12 months

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Rated 5 out of 5 stars

Great tool!

12 October 2025
ZeroBounce logo

Reply from ZeroBounce

Thanks for the stellar feedback, Vitalii!

We're so pleased to read your positive assessment of ZeroBounce!

Rated 4 out of 5 stars

It is expensive

It is expensive, but it works. UI sucks. Catch all is slow.

11 October 2025
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Reply from ZeroBounce

Thank you, Dylan. We really appreciate your feedback and honesty.

We’re glad to know the service is working well for you, and we understand your points about the UI and catch-all speed.

Our team is always looking for ways to make ZeroBounce even better, and feedback like yours helps guide those improvements.

Whenever you need anything, we're always here for you: 24/7, and 365 days a year!

Rated 5 out of 5 stars

Solid

I uploaded a few big lists that I’d collected over time, expecting the usual mess of false positives and “unknown” results. Instead, ZeroBounce cleaned them up with impressive accuracy. Deliverability improved almost immediately once I switched to using only their verified emails. The integration with Mailchimp and other platforms was seamless, which saved me hours of tedious work.

The part that really surprised me is how transparent they are about what each category means. You can tell someone actually thought about how marketers use this stuff in real life. I also like that their support team responds like actual humans, not robots sending canned replies.

It’s not the cheapest service out there, but when your reputation and sender score are on the line, it’s easily worth the price. If you care about keeping your email list healthy, ZeroBounce is the one to trust.

11 October 2025
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Reply from ZeroBounce

Thank you so much, Anton. This means a lot.

We’re thrilled to hear that ZeroBounce has helped improve your deliverability and made your workflow smoother.

Our team puts a lot of care into making sure every feature, from integrations to category explanations, truly supports real marketers like you.

We also take pride in providing support that feels human and helpful.

Your feedback reminds us why we do what we do, and we’re grateful you chose to trust us with your email lists.

Rated 5 out of 5 stars
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Reply from ZeroBounce

Thank you, Dewayne!

We really appreciate your feedback and are so glad to hear that you find our service reliable and on point.

It’s great to know ZeroBounce is meeting your expectations, and we’ll keep striving to deliver that same level of consistency and accuracy every time you use it.

Rated 4 out of 5 stars

It is really good for email validation…

It is really good for email validation and testing email metrics.

10 October 2025
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Reply from ZeroBounce

Thank you, Debarun!

We’re happy to hear that ZeroBounce is helping you with both email validation and testing your email metrics.

It’s great to know you’re finding real value in the platform, and we’ll keep working to make your experience even better.

Thanks again for the feedback!

Rated 5 out of 5 stars

Successfully Reducing Failure Rates

We were getting loads of spoof signups and wasting money and reputation when our platform wasn't filtering them out. ZeroBounce has cleaned up both!

10 October 2025
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Reply from ZeroBounce

Thank you, Ben!

We’re so glad to hear that ZeroBounce has helped you cut down on spoof signups and protect both your budget and your sender reputation!

It’s wonderful knowing the platform is making such a difference for you, and we’re here anytime you need us.

Rated 5 out of 5 stars

ZeroBounce has been a game-changer

ZeroBounce has been a game-changer for our email marketing and ABM campaigns. Their verification accuracy is top-notch, the dashboard is intuitive, and support is fast, friendly, and genuinely helpful. It’s rare to find a platform that consistently delivers reliability, speed, and excellent customer service — but ZeroBounce nails it. Highly recommended for anyone serious about keeping their sender reputation clean and their campaigns performing at their best.

9 October 2025
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Reply from ZeroBounce

Thank you so much, Michael!

We’re thrilled to hear that ZeroBounce has had such a strong impact on your email marketing and ABM efforts.

It means a lot that you’ve found the verification accuracy, dashboard, and support all up to your expectations.

We truly appreciate your kind words and recommendation, and we’ll keep working hard to deliver the same reliability and care you’ve come to expect from us.

Rated 5 out of 5 stars

Great accuracy rate

Great tool, easy to use and the accuracy rate for email validation has been great.

9 October 2025
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Reply from ZeroBounce

Thank you, Nessim!

We’re so glad to hear that you’ve found ZeroBounce easy to use and accurate. It’s wonderful knowing our platform is helping you validate emails with confidence.

We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Zerobounce is amazing

Zerobounce is amazing! I'm using it since years. Perfect.

9 October 2025
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Reply from ZeroBounce

Thank you so much for your kind words and for being with us for years!

We’re thrilled to know ZeroBounce has continued to be a perfect fit for you. Your trust and loyalty mean a great deal to us, and we’ll keep working hard to deliver the same reliable results you’ve come to expect.

Rated 5 out of 5 stars

ZeroBounce has become an integral part…

ZeroBounce has become an integral part of my email marketing workflow. The validation system is fast and accurate, keeping issues with email campaigns to an absolute minimum.

9 October 2025
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Reply from ZeroBounce

Thank you for the review, DT!

We’re thrilled to hear that ZeroBounce has become a key part of your email marketing workflow.

It’s great to know the validation system is helping you keep your campaigns running smoothly and minimizing potential issues.

We’re always here to support you if you ever need anything. Thank you again for the positive feedback!

Rated 5 out of 5 stars

good

good, they have done well

9 October 2025
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Reply from ZeroBounce

Thank you, Neal!

We appreciate you taking a moment to share your feedback. It’s great to hear that things have gone well, and we’re glad ZeroBounce has been a good fit for you.

We’re always here if you ever need assistance or have questions about getting even more from your ZeroBounce account!

Rated 5 out of 5 stars

Great experience

9 October 2025
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Reply from ZeroBounce

Thank you, Jean!

We’re so glad to hear you had a great experience with ZeroBounce.

Your feedback means a lot to us, and we’ll keep working to make sure every interaction stays just as positive.

Rated 5 out of 5 stars

Zerobounce Helped My Data Go To Another Level

Zerobounce has helped me transform my data systems ensuring that I am emailing real, verified people. I have been using the system for the last 2 months and already have noticed huge differences in my email performance. I wish I would of used their tools sooner.

9 October 2025
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Reply from ZeroBounce

Thank you, TJ!

We’re thrilled to hear how much of a difference ZeroBounce has made for your email performance in just a short time. It’s wonderful knowing our tools are helping you reach real people and get better results.

We’re excited to keep supporting your success!

Rated 5 out of 5 stars

Great functionality and customer…

Great functionality and customer service.

8 October 2025
Unprompted review
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Reply from ZeroBounce

Thank you, Luke!

We’re so glad to know you’ve had a great experience with both our platform and our customer service team. Your feedback means a lot to us, and we’re always here if you ever need a hand.

Rated 4 out of 5 stars

Does the trick for list verifications…

Does the trick for list verifications and evaluation. Make sure to agree clearly on terms with the team and beware of the toggle for annual one time or monthly subscriptions.

8 October 2025
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Reply from ZeroBounce

Thank you very much, Kevin.

We’re glad to know ZeroBounce is serving you well for list verification and evaluation. We truly appreciate your thoughtful feedback about the subscription options, it’s very helpful.

Our team is always happy to clarify plan details or assist with billing questions anytime you need. Please don’t hesitate to reach out if there’s ever anything we can do to make your experience even smoother.

Thank you for your feedback. It helps us grow.

Rated 5 out of 5 stars

Great product, I trust it more than others

Great product, I'd say they are a bit more stringent than other email verifiers, so I get a lower yield, but I trust the results more. I like to use this as my last line of defense in a triple verification sequence.

8 October 2025
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Reply from ZeroBounce

Thank you so much for sharing your experience.

We’re happy to hear you trust ZeroBounce as your email verification process. That’s exactly the kind of confidence we aim to deliver.

Our system does take a highly cautious approach to ensure the cleanest possible results, and it’s wonderful to know that accuracy is valuable to you.

We appreciate your trust and are always here if you ever want to discuss ways to optimize your workflow further.

Thanks for the feedback!

Rated 5 out of 5 stars

Quick and efficient and great customer…

Quick and efficient and great customer support

8 October 2025
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Reply from ZeroBounce

Thank you for reviewing ZeroBounce, Lisa!

It's wonderful to hear that you find the platform quick and efficient, and hearing your praise of our customer support team is wonderful!

We appreciate your feedback and look forward to continuing to serve you.

Rated 5 out of 5 stars

Excellent Email Validation Service

ZeroBounce is an excellent email validation tool! It’s fast, reliable, and easy to use. The accuracy of its results has helped us keep our email lists clean and improve deliverability significantly. The dashboard is intuitive, and their customer support is always responsive and helpful. Highly recommended for any business managing email campaigns.

7 October 2025
Unprompted review
ZeroBounce logo

Reply from ZeroBounce

Thank you so much, Scott!

We’re thrilled to hear that ZeroBounce has helped you improve deliverability and maintain clean lists. It’s great to know the speed, reliability, and support all made a difference for you.

We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

User Friendly

ZeroBounce is easy to use and very intuitive

7 October 2025
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Reply from ZeroBounce

Thank you, Kabeer!

We’re so glad to hear you find ZeroBounce easy and intuitive to use. Making sure the platform feels simple and straightforward is one of our top priorities.

We're always here for you Kabeer!

Rated 5 out of 5 stars

ZeroBounce Wix Integration

The integration between Wix and ZeroBounce works seamlessly, and to excellent effect.

7 October 2025
Unprompted review
ZeroBounce logo

Reply from ZeroBounce

Thank you for reviewing ZeroBounce!

We’re thrilled to hear the integration between Wix and ZeroBounce has been seamless and effective for you.

It’s great to know our platform is helping things run smoothly and supporting your success.

We're always here for you!

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