ZeroMax Moving and Storage  Reviews 141

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I couldn’t be happier with the experience! The team was incredibly professional, respectful, and efficient. They took great care in packaging all my belongings, making sure everything was secure and o... See more

Rated 5 out of 5 stars

Best moving experience to date, end to end! Moving is always stressful, but the crew at Zero Max made moving as painless and stress-free as can be! Last minute issues with my move-in date threw a BIG... See more

Rated 5 out of 5 stars

I moved back in October 2020 from Forest Hills to Brooklyn and the move couldn't have gone better. The ZeroMax team actually arrived early and got right to work. It was raining but that didn't hinder... See more

Rated 5 out of 5 stars

Zero Max Moving did an excellent job of packing, wrapping and delivering a floor model vanity from a show room and a bathroom fixture. Without them neither of these items could have been moved. The mo... See more

Company details

  1. Removals company
  2. Removals Service
  3. Piano moving service

Written by the company

A good move can easily go bad without a solid game plan. Exceptional planning is all about a commitment to communication and an obsession over details. At ZeroMax Moving, our customers receive a dedicated move coordination team that is responsible for planning all aspects of their move from start to finish. Many horror stories of problem moves revolve around inaccurate estimating. ZeroMax Moving performs detailed consultations in a home or business that are designed to uncover all relevant information about a move and identify potential problem. Result: A move with no surprises and accurate results. Detailed Planning- A good mover can easily go bad without a solid game plan. Exceptional planning is all about a commitment to communication and an obsession over details. At Zeromax Moving, our customers receive a dedicated move coordination team that is responsible for planning all aspects of their move from start to finish. We provide you with boxes, bubble wraps and tape.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

141 reviews

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Rated 5 out of 5 stars

Excellent Moving Experience

I had an excellent moving experience with Emzar, Viktor and Nestor. The move was extremely efficient, and I was impressed how quickly it went. The crew was friendly and handled my things with care. Definitely recommend!

1 January 2021
Rated 2 out of 5 stars

Terrible service

The movers were unprepared and rude. A move that should've taken 3 hours took 8. When the job was finished they tried to charge me extra. Never again

31 December 2020
Rated 3 out of 5 stars

Good movers but greedy company!

I have given 5 stars because the people who moved were really good but the sales staff charged me 50% more because I added a few pieces of furniture to the list at the end.
If I had gone elsewhere I would have saved at least $500 but since it was too late to change I didn't.
The movers themselves were amazing, but the company sucks!

31 December 2020
Rated 5 out of 5 stars

Great movers

ZeroMax movers were professional, diligent and managed the packing and move well. There were a number of fragile items and everything remained in good condition.

30 December 2020
Rated 5 out of 5 stars

Small but complicated move done well

My move was small but complicated with pick ups of boxes and furniture at two locations, one in Manhattan and the second in Brooklyn, with delivery of all in Brooklyn. The company was agreeable to meeting up with other people to receive items at the two places before delivering to a third. The crew was on time and careful. There was some waiting for entry to each of the pick up points which added to the total time. I almost gave 4 stars instead of 5 due to the crew leader complaining about the time it took for the total move when moving the items into the final destination. This made the move-in feel rushed as he was anxious to get onto their next job. I will still call on this company for future moves as the work was all done well overall.

30 December 2020
Rated 3 out of 5 stars

Good Service

Despite clear instructions and multiple reminders that I needed prior day packing there was a scheduling error. I even had the sales team add a remark to the invoice that indicated prior day packing while booking the move. The sales team called me and apologized but it makes the move very stressful and as expected, the move was started at 9am and completed at 9pm ( approx ). I can understand if there are delays or unforeseen incidents but scheduling error is not great.

Further, the sales team said they would send in 4 movers instead of 3 due to the scheduling error and only 3 movers showed up.

I must say the the actual movers were excellent and very friendly and did their best.

30 December 2020
Rated 5 out of 5 stars

Zero Max Moving The Right Movers

Zero Max Moving did an excellent job of packing, wrapping and delivering a floor model vanity from a show room and a bathroom fixture. Without them neither of these items could have been moved. The movers were on time, efficient and professional. I look forward to using ZeroMax Moving again.

30 December 2020
Rated 5 out of 5 stars

Best Moving Company I've Ever Dealt With

This Moving Company Is The Best Moving Company I've Ever Dealt With, And I've Dealt With Other Moving Companies That Are Not As Great As This One, The Movers Arrived On Time, All Of The Workers Are Friendly, And Professional, The Process Of The Move Went Very Smoothly, And I'm Very Satisfied With There Services, And I Would Recommend Them To Anyone.

29 December 2020
Rated 5 out of 5 stars

These guys are absolute PROS

These guys are absolute PROS. Their rates are the best in town. Communication and service was top-notch. They were careful, kind, and efficient. Highly recommended!

29 December 2020
Rated 5 out of 5 stars

Delay of the shipment

I gave 3 stars because of the delay of the shipment. We had told that the shipment of our belongings will take 4 to 7 business days, but in reality it took 15 business days. The company refunded some money for the delay of shipment. In overall, all our stuff was in a good condition . Nothing was lost or damaged. Service personnel was always polite.

29 December 2020
Rated 5 out of 5 stars

These movers are great

These movers are great. The men were fast, courteous, helpful, and fun to deal with. They went above and beyond to help me arrange my packing boxes in the right rooms and even helped me set up my TV. I would recommend this company very highly and will use them again if the need arises. Fabulous company and service!

29 December 2020
Rated 4 out of 5 stars

Booking process was amazing

Booking process was amazing, I had Alex who were were in constant communication about dates etc. He was very flexible! The movers got to my old place on time and were fast. The only issues is my couch leg is wobbly and they left my tv on truck and I didn’t get it for over a week. The movers also complained about their tip because I had extra care

29 December 2020

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