Basically the company does not exist. We rented the car via Miles&More to pick up the car at the Malta airport. Company doesn't have an office at the airport. We receive pick-up address which is few... See more
Company replied
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See what reviewers are saying
There was no representative at the airport to hand over the car. I waited over an hour. No one answered the phone number provided. in the end I didn't pick up the car, I incurred the cost of getting t... See more
Company replied
We rented a car, Car was great, No hassle, done deal.done deal
Company replied
Excellent service, and a quick check in. Good explanation about the rental and all the insurance and toll we need to know it
Company replied
Company details
Written by the company
Unlike most new car rental brands, Zezgo is not focused on attracting huge volumes of reservations by being the one of the cheapest, its focused on high quality service at a reasonable price with an unbeatable reputation, attracting volume by natural business Growth. Our vision is to be the leading car rental company, delivering superior value to our Customers. We will achieve our vision by fulfilling our purpose which is to create superior value for our customers.
Contact info
HAMRUN DEPOT 153 Brighella Street, 1132, Hamrun, -, Malta
- +35699492054
3.2
Average
4 reviews
Replied to 5% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Zezgo - Malta
Thank you for your feedback, we are pleased to hear that you enjoyed your rental experience with us and we look forward to welcoming you in the future at one of our many locations.
terrible company
There was no representative at the airport to hand over the car. I waited over an hour. No one answered the phone number provided. in the end I didn't pick up the car, I incurred the cost of getting to the airport and lost more than two hours.
14 August 2023
Unprompted review
Reply from Zezgo - Malta
We are sorry to hear that there was no-one present to meet you at the airport we will address this matter with the branch should you wish to discuss your unused rental further please contact customercare@zezgo.com
Scam, company does not exist.
Basically the company does not exist. We rented the car via Miles&More to pick up the car at the Malta airport. Company doesn't have an office at the airport. We receive pick-up address which is few kilometres away. When arrived to given address it was totally closed. Phone number provided in reservation confirmation and on the website does not exist.
It's a total scam.
5 August 2023
Unprompted review
Reply from Zezgo - Malta
We are sorry to hear of the troubles with your recent rental should you wish to discuss the issues raised please contact customercare@zezgo.com
Excellent service
Excellent service, and a quick check in. Good explanation about the rental and all the insurance and toll we need to know it
16 May 2022
Reply from Zezgo - Malta
Thank you for your feedback. We are pleased to hear that you enjoyed your experience with us and we hope to welcome you again in the future.
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