Hearing Zing Flowers Ad on Classic FM. Gave me inspiration. Christmas Flowers were normally bought locally. My Sister being the recipent. was delighted. The ideal decoration for the centre of... See more
Company replied
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See what reviewers are saying
This is my second time ordering flowers with this company and I have a good feeling that I will stick to this company. Me and my girlfriend are long distance which makes an essential task like buying... See more
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Whole experience was good from ordering to delivery. Flowers were a gift for my daughter in law & the photo she sent me they looked as good as the advertised picture. My only issue is that next day de... See more
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My order went through with one query, which was answered very promptly and efficiently. This was my first experience of dealing with Zing Flowers, but they were delivered perfectly and on time. The... See more
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Company details
Information provided by various external sources
Hand tied bouquets. Every time. Beautiful fresh flowers. Every time.
Contact info
ZingFlowers (Global) 30 Leicester Square, WC2H 7LA, London, United Kingdom
- 0800 5420 823
- customer@zingflowers.com
- www.zingflowers.com
People also looked at
Blank greetings card?
The flowers arrived on time and in good condition however the card with them was blank despite the fact I did personalise it when I placed the order
2 March 2024
Reply from Zingflowers
Hi, thank you for your feedback and taking the time to leave a review. I have checked your order and can see that a card was selected but no message was saved to the card. I will ensue this is passed onto the relevant department to ensure there are no issues with the website. Thank you.
Freshly boxed
Flowers were as expected and surprisingly fresh considering they were boxed and delivered fairly late in the day. DPD delivery said delivery would be anytime between 7:00am and 8:00pm. However, on the morning of delivery another DPD message told us delivery would be between 4:00pm and 5:00pm.
28 February 2024
Reply from Zingflowers
Hi David thank you for taking the time to leave a review. The delivery time can be anytime between 7am and 8pm, the email you received on the day was your one hour delivery window. Hope this helps. The Zing Team
First time l have used you but it won't…
First time l have used you but it won't be the last. Fabulous service, fabulous flowers thank you so much x
29 February 2024
Reply from Zingflowers
Hi A Healy,
Thank you for such fantastic feedback that you love our flowers and will be using our services in the future as well.
Regards,
Zing Flowers Team
Reply from Zingflowers
Hi Martin,
Thank you for your feedback, we are pleased to read that you have been happy with our products and services.
Regards,
Zing Flowers Team
Reply from Zingflowers
Hi David,
Thank you for writing your review. We are thrilled to know that you love our flowers and delivery services.
Regards,
Zing Flowers Team
Reply from Zingflowers
Hi,
Thank you for your feedback letting us know that you love our flowers and overall services provided.
Regards,
Zing Flowers Team
I had to make a call to sort out the…
I had to make a call to sort out the recipient's address as my wretched device changed it back to mine! The lovely girl on the phone on a Sunday afternoon sorted it all and my daughter in law was delighted with the flowers. Thank you so much
25 February 2024
Reply from Zingflowers
Hello Roberta,
Thank you for your kind words of appreciation for our staff member who helped you with your order. We are so pleased to have been able to send your gift of flowers for you.
Thank you for your custom
The Zing Team
Reply from Zingflowers
Hi Janice, thank you so much for leaving a 5 star review, we really do appreciate this. Thank you. The Zing Team
Reply from Zingflowers
Hi Margaret,
Thank you for your feedback. We are pleased to read that you have been impressed by our flowers and the services provided.
Kind regards,
Zing Flowers Team
Brilliant service
Brilliant service. The roses were high quality and really well packaged. The free greetings card was a great touch. It was also impressive that the bouquet arrived by 8.00 a.m. A perfect start to Valentine’s Day. Zing Flowers are excellent. Highly recommended.
13 February 2024
Reply from Zingflowers
Hello Rob,
Thank you for your excellent 5 star review of your experience with your recent order for Valentines Flowers. We are delighted to hear that your flowers were excellent and arrived promptly.
Thank you for your loyal custom, we hope to send more flowers on your behalf in the near future.
The Zing Team
Expensive and arrived very wilted. Looked like they had just been thrown together and shipped. Very, very disappointed 😞
See review title for my disappointment with what I received...
13 February 2024
Reply from Zingflowers
Hi dale,
We are sorry to find out you were disappointed with the flowers delivered from us, certainly not the experience we want for you.
A member of our customer experience team will get in touch with you shortly to discuss this matter.
Regards,
Zing Flowers Team
The flowers were poor!
The flowers were poor!
The quality of flowers wete really really poor. I won't be using you again.
13 February 2024
Reply from Zingflowers
Hello Nathan,
We are sorry to hear of your disappointment with your recent delivery of flowers. We cannot see that you have contacted us regarding this matter so we will ask one of our team to get in touch with you.
Zing Team
Well timed gift for a dear friend
Flowers arrived in time and were well received by recipient.
Zing products are reliable and value for money and have a wonderful choice for any occasion.
12 February 2024
Reply from Zingflowers
Hello Ian,
We are delighted to hear that you find Zing to be reliable, good value and with a great range of items to choose from.
Thank you so much for your loyal custom
The Zing Team
Zing-a-ling
Zing-a-ling! Simple is the best!
Delivery on time and flowers are great!
Thanks Zing flowers!
11 February 2024
Reply from Zingflowers
Hello Daniel,
Thank you for your excellent 5 star review. We are delighted to hear that your flowers were great and arrived on time.
Thank you for choosing Zing to send your gift of flowers on this occasion.
The Zing Team
flowers that cheered!
flowers were a lovely surprise for a poorly friend and arrived on time in lovely condition.
1 February 2024
Reply from Zingflowers
Hello Christine,
We are thrilled to hear that your flowers arrived promptly and that they were a lovely surprise for your friend.
Thank you for your custom
The Zing Team
Very colourful
11 February 2024
Reply from Zingflowers
Hello David,
Thank you for taking the time to leave your 5 star review, we are delighted to have been able to send flowers and your behalf and that you found them very colourful.
Thank you
The Zing Team
Happy customer
The flowers were delivered on time and were just as described.
The recipient was very pleased with them.
12 February 2024
Reply from Zingflowers
Hi Iain,
Thank you for taking the time out to write your feedback.
We are thrilled to read that the recipient was happy with the flowers and that you have been happy with our services.
Regards,
Zing Flowers Team
Half dead flowers sent
I had 2 bunches of flowers sent out and both wasn’t fresh and 2 days later both bunches are half dead! When I contacted zing they didn’t want to know and just asked for a picture as proof which I can’t do as I’m working. Next time I’ll buy from a local florist and I’ll know they are fresh.
16 February 2024
Unprompted review
Reply from Zingflowers
Hi Kirk,
Thank you for your review. We are sorry to read about your disappointment with your flowers, certainly not the experience we want for our customers.
Pictures are important for us to assess the damage and to offer a suitable resolution so whenever you have time, please send across the pictures to customer@zingflowers.com and we will be more than happy to look into this for yourself.
Regards,
Zing Flowers Team
50th anniversary disaster
Ordered flowers for the next day when I forgot it was my sister's Golden Wedding anniversary. Filled in the form with their address for delivery and gave a great sigh of relief. Afternoon of the day a got an email - "your flowers have been delivered". I looked at the picture to see the delight on my sister's face as she cradles the flowers in her arms only to see my own front door! As other negative reviews will tell you and the "customer service girl" pointed out, when you fill in the form online you must check the delivery address in the confirmation email. The online form tends to copy in the billing address over the delivery address you have put.
I then passed to box to my wife saying happy valentines day! A big mistake because the flowers were so wilted that 4 of the 6 yellow roses had drooped terminally the next day despite the vase placed in a cool room as the instructions for cut flowers suggest. She's not speaking to me now.
So a lot of money was spent on a couple of roses and greenery. No celebrational card or present for my sister and her lovely husband on the day as planned and a bunch of flowers that Tesco's would have thrown out. One silver lining - I saved my sister having to use up valuable bin space.
"Amazing every time" their advert says. I wont be giving them another chance to try to amaze me!
14 February 2024
Unprompted review
Reply from Zingflowers
Hello Joe,
We are sorry to hear of your disappointment with your recent delivery of flowers and the frustrating experience with your delivery address.
We cannot see that you have contacted us regarding your order. If you would like to email us regarding your flowers please do, we appreciate the opportunity to address any issues and put things right on the rare occasion when they do go wrong.
We look forward to hearing from you.
The Zing Team
Advertised next day delivery but…
Advertised next day delivery but actually were only offering delivery in 8 days time.
8 February 2024
Reply from Zingflowers
Hi Eleanor,
Thank you for your feedback. I am sorry for the disappointment but the flowers you ordered with us were not in stock for next day delivery, hence the order was placed for the date it was available on. This date would have shown throughout the ordering process and on your order confirmation email as well.
We are sorry for the inconvenience, I can see that a full refund has been issued to yourself.
If you need any further assistance, please let us know.
Regards,
Zing Flowers Team
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