Zoki Saunas Reviews 

67
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent experience from start to finish. Communication was great throughout, the team arrived exactly when promised and had our indoor sauna built and ready to use in no time. We’ve been enjoying it... See more

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Rated 5 out of 5 stars

Excellent Customer Service Excellent product as described in the brochure. The team were very helpful and informative lwhen they installed it and the after-care was brilliant too. My only r... See more

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Rated 5 out of 5 stars

We decided on an outdoor Zoki sauna after much research and lengthy discussions with a friend who is in the sauna business. Definitely a great choice of sauna and the installers arrived when they said... See more

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Rated 5 out of 5 stars

Just to point out I have had an Infra Red Sauna from Zoki for almost 7 years Fantastic product 3 person sauna with extra window and Light Used this 6 times per month for 7 years amazing zero ma... See more

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Company details

  1. Manufacturer

Written by the company

British Sauna manufacturers since 1996 of Home Saunas, Infrared Saunas, Custom Saunas, Outdoor Saunas. and Commercial Saunas. Each sauna is manufactured here in Birmingham.


Contact info

4.9

Excellent

TrustScore 5 out of 5

67 reviews

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4.9

All reviews

(67)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Zoki saunas experience

Just had an infrared sauna fitted . Delighted with it. The team arrived for installation and were Uber efficient and helpful. First class service from a first class outfit. I’m glad I did my research and plumped for them. Would recommend 100%.

29 July 2020
Unprompted review
Rated 5 out of 5 stars

We bought a Zoki Sauna recently which…

We bought a Zoki Sauna recently which was installed two weeks ago. The sauna is wonderful, perfectly installed by a helpful and professional team. The quality is outstanding and Zoki Infrared Saunas are a delightful company with whom to deal. It was such a straight forward and problem free experience.
We would have no hesitation in recommending this company to the highest level.
Ann Jensen

20 February 2020
Unprompted review
Rated 5 out of 5 stars

Well made sauna and experty installed

Well made sauna and experty installed by Zoki
Accurate instructions and measurements all the way through, and all dimensions thoroughly cross checked before manufacturing began, so as to avoid costly mistakes, which is absolutely vital with one of these high value 'remote purchases' via the Web ..
Installlation was on time and connected to supply and tested on site Efficiently done with full after-care advice verbally and in writing, which is very important with an outdoor pinewood unit

28 January 2020
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Zoki for a sauna installation.

We purchased a Zoki sauna in the autumn and this was installed by Zoki within the time parameters they gave us on purchase. They are a very professional company who do what they say when they say they are going to do it. The sauna is fantastic, looks very professional and gets up to heat really quickly. The sauna is very straightforward to use and all the advice given by Zoki about floor finishes et cetera was very helpful. . Whenever we have needed advice regarding pre-build information they been really helpful and endlessly patient with numerous size and measurement enquiries. Would highly recommend this company.

25 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent with very.a good instalation…

Excellent with very.a good instalation service. The Sauna is superb and the build quality first class.
We looked at other saunas at lower prices but you only get what you pay for and we are so pleased we went for a ZOKI. I have no hesitation in recommending a Zoki sauna
Phil Carey
Cumbria

2 January 2020
Unprompted review

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