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Rated 5 out of 5 stars

Nick was great ... fantastic customer service. In the future however, I was very frustrated Monday "President's Day" I tried all day to get a chat session running, only to email and was told that even... See more

Rated 5 out of 5 stars

I am using the Zone Alarm for my Gaming laptop and 2 mobiles. Best security solution for personal and corporate devices. For the laptop, I am using it mostly for Antivirus security, and it takes car... See more

Rated 1 out of 5 stars

ZA was quarantining an app i needed to run, Not a virus! ZA software wouldn't let it be allowed! I contacted ZA support repeatedly over weeks to have the issue resolved, they are rude and ignorant, qu... See more

Rated 5 out of 5 stars

My experience with Zonealarm Extreme Security NextGen has been faultless for many years now. I effectively trust them with my (on-line) life, and they have never let me down. The product is easy to u... See more

Company details

  1. Software company
  2. Computer Accessories Shop

Written by the company

ZoneAlarm, by Check Point Software, is a cybersecurity & privacy suite that includes award-winning firewall protection, antivirus, spyware protection, browser security, and identity protection.


Contact info

3.8

Great

TrustScore 4 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Check all your drives

Check all your drives. Zonealarm creates hidden folders called SandBlastBackup and then picks personal files based on your internet surfing and document usage and stores them. (for what?) You cannot delete them until you uninstall Zonealarm. This is beyond shady and lame. It is a complete failure to respect consumer privacy and should be illegal. CheckPoint software is MALWARE! Do not be fooled by their clever language. They are spying on you and using your files and identity WITHOUT YOUR KNOWLEDGE. I found 3 sensitive business documents in one of these folders. There is NOTHING they can say to make that acceptable. Absolutely DISTURBING.

9 May 2018
Unprompted review
Rated 2 out of 5 stars

no internet

Did the job for a few months, updated then completely destroyed the connection to the internet. Took me ages to work out what happened as many steam games were installed, windows update and ZoneAlarm.

so thank you

19 April 2018
Unprompted review
Rated 2 out of 5 stars

Zone alarm is worse than 5 years ago…

Zone alarm is worse than 5 years ago when i paid them for the service One might think that a site I have visited 10.000 times in the last 10 years might be recognised but no not even a simple google search is allowed these folks really need to pull their creative heads from the deep dark place they seem to keep them. Totally worthless in the free form thus why would i purchase the vetted version. Very irritating subset program, oh it changes for no reason from day to day also one day google is great the next day failure wake up and no accept your bs terms haha idiots

18 April 2018
Unprompted review
Rated 1 out of 5 stars

Just Don't

I installed it on my system and my computer barely boot. Then after 3 min of booting it was working like crazy...the fan speed was very fast, computer was hot, it was freezing and showing me Blue Screen that says DRIVER_I R Q L_NOT_LESS_OR_EQUAL. It took me two days to figure out how to clean my system from the leftovers after the uninstall. I talked to Zone Alarm customer support for the Z A A R.e x e and Patrick told me how to remove it but it did not work. Then I contacted somebody else for Check Point endpoint process and did not work too. Meanwhile the antivirus that i installed after Zone Alarm could not stop crashing and could not update as it is suppose to (Bit Defender). Today I was so mad that I just stopped all their processes.

21 March 2018
Unprompted review
Rated 5 out of 5 stars

ONE OF THE BST ANTIVIRUS AVAILABLE ON INTERNET.

This is my first ever review of any software product because i do not like to review any product till now. But ZONE ALARM has changed my view. i used to install so many programs on my xp machine, that's why i got infected so frequently. I used so many top brands of anti viruses but whenever any malware strikes, all my efforts goes into vain until i found Zone alarm antivirus+firewall.

Whenever i installs any malicious software, it just blocks that immediately and acts sooo fast to terminate the threat from my pc right away. Now i am having totally peace of mind just because of a piece of softwared called "ZONE ALARM"... HAHAHA...

DO NOT TRUST MY WORDS <<<<< JUST INSTALL IT AND SEE THE DIFFERENCE...

ONE OF THE BEST ANTIVIRUS SOLUTION AVAILABLE IN THE MARKET.......

4 January 2018
Unprompted review
Rated 1 out of 5 stars

Horrible experiences with Zone Alarm

On my brother's advice I got Zone Alarm. I hated this program from day 1 because setting it up wasn't always easy. Since I had already spent money for a 1 year subscription I continued to use it. When my computer started acting funny I ran AVG antivirus (free version I already had) and it found a couple of trojans. Zone Alarm always said my computer was clean.

About a month before the subscription ran out I uninstalled the program and deleted it. My subscription was not set to auto renew however Zone Alarm did renew and charge my paypal account. It was a nightmare dealing with customer service at Zone Alarm. After several calls between Paypal and Zone Alarm I did finally get my money back. I had to keep telling each rep that I had removed their program from my system so why would I want to pay for another year. The last rep I spoke with finally dug into my account and saw that I did have it set up for manual renewal but in an area that the customer has no access to it was set to auto. This was very upsetting to me. The program was bad enough by itself but then to find out that my account (and who knows how many others) gets set to auto renew even when you set it for manual. I can't in all honesty recommend this program to anyone.

3 July 2015
Unprompted review
ZoneAlarm logo

Reply from ZoneAlarm

Dear Marcia,
We are sorry to hear about your negative experience with ZoneAlarm. ZoneAlarm strives to provide products that are effective and easy to use, and we thank you for your feedback.
Our automatic renewal process is designed to ensure that customers are never left unprotected. Cancelation of this service is always possible through My Account > Account Settings.
Thank you.

Rated 4 out of 5 stars

very good security

This site provides the best internet security product on the market till date.
Very good site and user friendly layout.
They have one of the better internet security software that is purchasable at the moment.
I would suggest this product to every general internet user that is searching for a good antivirus and firewall.

17 March 2010
Unprompted review
Show reviews in all languages. (125 reviews)

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