Diego was a great advisor. He was very patient and proactive. He generated two different layouts for our bathroom and gave us two separate quotes. He also gave us very useful tips that were particular... See more

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Omg the best attention I’ve gotten in NL, about ANYTHING. I was in the Bijlmer Arena store, the seller knew so much, gave advice, I would go back to this store anytime
My experience with X2O purchase at Villa Arena was amazing. From the moment I met the sales person : Muriel, I knew, I was in a good hands and basically, because of her professional experience and gre... See more
Company replied
We have been to multiple showrooms but in none of them we have felt so welcome as in this one. Starting from the very well organized space that was easy to walk around and find things, to the selec... See more
Company details
Waarom X²O Badkamers?
Written by the company
- Dubbel zo blij met korting op jouw badkamer
- Van een badkamer van X²O word je pas écht dubbel zo blij, want dankzij onze aanpak – zonder tussenpartijen en dankzij efficiënte processen – kunnen we je het hele jaar door héél voordelige prijzen bieden. In al onze showrooms én in onze webshop.
- Dubbel zo blij met jouw keuze
- In onze showrooms vind je zo’n 70 inspirerende voorbeeldbadkamers op realistische grootte. Bij ons geen gesjoemel, maar een vrijblijvende en transparante offerte én een laagste prijsgarantie zodat je nooit te veel betaalt.
- Dubbel zo blij met onze service
- Daar bovenop ontvang je tot 10 jaar garantie. Wist je al dat wij 95% van ons assortiment uit voorraad kunnen leveren. Zo kun jij snel aan de slag met jouw project! Niet zoveel haast maar wel profiteren van de beste prijzen? Wij kunnen jouw bestelling tot wel 12 maanden gratis opslag. Dat geeft een goed en georganiseerd gevoel. Jij blij, wij blij.
Contact info
Netherlands
- info@x2o.nl
- x2o.nl
Dubbel zo blij mee
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Bathroom
Lois was amazing, she helped us a lot and we finally decided what to buy for our new bathroom.
Exellent service
Exellent service in store and on the phone, high quality of products.
Great advice
Same was great advice and very involved throughout the process. I really appreciated her support and professionalism
All went well
First of all- great choice of bathroom…
First of all- great choice of bathroom related items- quite a big showroom in Zwolle. But you need to know what you need as service do not include design advices. We bought all here for our new bathroom and toilet- there are some promotions sometimes so aim for that for big purchase.
But apart of great quality of items- I’m really happy with after sales
service - our mirror didn’t fit- there was no problem to exchange it 2 months after delivery. Plus delivery service fantastic- all placed in the house not unpacked at parking. So overall would recommend it big time!!!!
We had an issue with the products we…
We had an issue with the products we purchased from Brugman, and unfortunately it was not resolved or compensated. By coincidence, we then walked into X2O and asked whether they had a longer sink drain available. A lady—whose name I sadly can’t remember at the moment—helped us incredibly. We would like to sincerely thank this wonderful lady at Arena X2O for her outstanding support.
The service was very good
Michele was very nice in responding to…
Michele was very nice in responding to my questions
Excellent support and service
Excellent support and service. I highly recommend X2O Wateringen!
Great help
Great help, professional advice and very friendly. I am very satisfied. Jeffrey helped me.
May use AI-assist with repliesRead more
Very disappointed with my experience
Very disappointed with my experience. For the price point, I expected much better service and reliability. Our order arrived missing essential assembly parts, and when we contacted customer service, they didn’t even attempt to investigate the issue. They offered no real help or solutions and showed no urgency to resolve the problem. Overall, the lack of support and accountability was extremely frustrating and far below what you’d expect from a store in this price range.

Reply from X²O Badkamers
Sanne was very helpful and effective!
Best customer service ever
We have been to multiple showrooms but in none of them we have felt so welcome as in this one.
Starting from the very well organized space that was easy to walk around and find things, to the selection of items and ending with the customer service.
We were immediately helped and treated with a lot of patience in choosing all the right items we wanted for our dream bathroom!
If only...they had tiles. Would be one stop shop for Badkamers
Great experience.
Extensive showroom and options
From affordable to luxurious
Still, what was outstanding was the knowledge and feedback by Michael. Amazing experience.
Shame that they dont sell tiles or install
Goede website, goede showrooms
Producten op de website zijn goed te bekijken in de showroom. What you see is what you get.
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