Xciter Sports Reviews 

197
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service and friendly, helpful staff. They frequently highlight the super-fast delivery, often receiving their orders within one or two days. Many people are also very satisfied with the high quality and uniqueness of the products offered. The ordering process is described as smooth and efficient, with consumers appreciating timely updates on their delivery status. Reviewers often mention the convenience of finding products not readily available elsewhere, contributing to their overall positive experience.

What people talk about most

Delivery service

Reviewers consistently highlight the positive aspects of the delivery service, frequently praising its speed... See more

Product

Consumers find product to be positive, with many expressing satisfaction with the quality and effectiveness... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency. Customers... See more

Order

Customers had positive experiences with order, frequently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I phoned to enquire about a product. The friendly staff member was able to give me correct information immediately. I was reminded that I could shop on-line which I did and received the purchase via c... See more

Rated 5 out of 5 stars

Service from both Jhb and George outlets was great. Received my trisuit within two days, sent it back for a bigger size and received the replacement suit also within two days. I was also called by Adr... See more

Rated 5 out of 5 stars

Good day. I am not a big online buyer but this was essential. because my feet is very sensitive. The easy way to pay, the courier delivery was superfast unbelievable professional. Within 3 days,... See more

Rated 5 out of 5 stars

This is my favourite store by far especially when it comes to buying On Clouds! The staff are friendly, they allow you to try on multiple items until you are happy with what you want to purchase, if y... See more


Company details

  1. Bicycle Shop
  2. Bicycle repair shop
  3. Outdoor sports shop
  4. Running Shop

Written by the company

Xciter Sports is a premium multi-sports store specializing in cycling, running and triathlon. Stockist of premium brands such as ON Running, Hoka, Brooks, 2XU Under Armour, Merida, Titan Racing and Squatwolf. We have a full-service professional bike workshop to cater for all types of bike service requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(197)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Xciter Sports Review

⭐⭐⭐⭐⭐ Xciter Sports Review

I had an excellent experience with Xciter Sports. My order was delivered incredibly fast, and the quality of the products exceeded my expectations. Their service is efficient, reliable, and clearly focused on customer satisfaction.

What really impressed me is how smoothly everything was handled — from ordering to delivery. It’s great to see a company that consistently provides high-quality products along with top-class service,highly recommended!

25 November 2025
Rated 5 out of 5 stars

Excellent service!

Bought a pair of running shoes online for both my wife and I on Tuesday. On Thursday it was delivered in the Cape al the way from Gauteng.
Excellent service!

2 December 2025
Rated 5 out of 5 stars

Trustworthy

Initially the incorrect shoe model was shipped in error, but upon notifying them this was immediately and efficiently rectified.

22 November 2025
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, good prices, thank you Xciter Sports. I really appreciate such a brilliant experience from you. Thank you again. 😊

3 November 2025
Rated 5 out of 5 stars

Martin was fantastic

Martin was fantastic. He found the last pair of shoes in my size, kept calling me back in the week to give me updates as to when I should expect delivery

23 October 2025

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