I completed my IWFM level 5 award with them . It's been a long time since I done a formal qualification I found the Xenon team supportive providing helpful constructive feedback. I found the resources... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company to use for gaining your IWFM diploma. The team at Xenon are very patient and helpful with getting your knowledge and learning up to scratch. I have used them for 2 years now and have had... See more
Fantastic! Thoroughly enjoyed completing my IWFM Lvl 4 award with the Xenon group. The level of feedback was at a level where it makes you think more in depth about the specific question. Th... See more
Company replied
I am currently studying the IWFM Level 6 Diploma and have just started my third assignment. I've completed a lot of distance learning courses over the years, and with many providers it can often... See more
Company details
Written by the company
The place to go for specialist Facilities Management Training/Qualifications, Recruitment & Consultancy.
Contact info
Carrwood Park, LS15 4LG, Leeds, United Kingdom
- 0330 912 5400
- enquiries@xenongroup.co.uk
- xenongroup.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Level 6 IWFM
I thoroughly enjoyed the course and the materials available through the Xenon Academy portal.
Sue is the perfect mentor and provided useful guidance.
Will definitely go through Xenon again to pursue other IWFM courses in the near future.
Excellent
Excellent, many many thanks for the practical FM guidance and knowledge shared via your workshops.
IWFM Level 4 Certificate
Everyone at The Xenon Group was highly professional and supported me throughout my course. The online student portal was great and we were provided with plenty of learning resources to help us with our assignments. I would highly recommend choosing them as a course provider!

Reply from The Xenon Group
#1 FM Course Provider
#1 FM Course Provider
A big thank you to Sue and David and the Team, as they have been invaluable throughout my course (mainly on Sunday's)!! Thank you so much for making sure I've continuously been on track from start to finish. With the current pandemic always there to assist and the webinars are extremely detailed for the assignments to be completed and verified by IWFM. Would recommend to anyone interested in gaining a FM qualification.

Reply from The Xenon Group
Huge thank you to Sue and the Team!!
A big thank you to Sue, who has been invaluable throughout my course. The workbooks and learning resources provided have really helped all the way through. Thank you so much for making sure I've continuously been on track from start to finish.

Reply from The Xenon Group
Outstanding course provider
From start to finish this course has been an extremely enjoyable experience for me. The Xenon Group have years of experience and this shows in their outstanding tutorials and tutelage. They adapted amazingly well to the Pandemic and ensured that they maintained very high standards in maintaining course training.
The learning portal has a plethora of information to assist in your studies and it is very user friendly.
The Xenon Group are very much like a big family and they make you feel a part of this lovely company culture, Sue was like my 2nd mum, very patient and full of knowledge and advice to aid in my learning - Superb!!!
As cost goes you wont find anyone better for an IWFM course.
In two words;
SIMPLY OUTSTANDING

Reply from The Xenon Group
Level 4 - Great Experience
Sue and David were excellent at every stage of my studies. I changed employer 12 months into my training and Xenon ensured my studies would continue and continued to provide me support. Their positive attitudes and knowledgeable team made my journey through Level 4 possible.
I will be forever grateful to the Xenon team.
Facilities Management Diploma
I am currently working on a facilities management diploma. The support I have had from The Xenon Group has been invaluable and would not be able to complete this without them. Special mention to Sue and Naomi!
Highly Recommended
Huge thank you to Sue and all the team who helped me throughout my course. The workbooks, webinars and learning resources that were supplied helped me so much in order to achieve my certificate. I have learnt so much from this course already and look forward to undertaking my next level. Thank you so much once again for the tremendous guidance throughout this course :)
Level 3 Award
I was apprehensive about doing this course as it's been so long since I studied for anything and I wasn't even sure I had the time or motivation to study at home but I'm so glad I did. Its a great course for people who want to learn the basics of FM. Its very interesting and I am a better Office Manager because of it. I received great support and advice from my friendly tutors throughout my course and would highly recommend. I will starting the level 3 certificate asap. (Level 3 Award)
Great support and guidance throughout…
Great support and guidance throughout my course couldn't recommend these guys enough.
Appreciate the learning...
The Xenon group did a wonderful job with subject content, providing direction and managing student advancement to completion. Working with the Xenon group for learning would be something I would recommend to everyone.
IWFM Level 4, FM
Sue, I cannot thank you enough for the support you have given me; the learning experience has been invaluable, and I genuinely feel that I have developed my knowledge through Xenon with the easy to digest coursework and help from you. I am a true advocate of what you do as a business and cannot sing your praises high enough
The guidance
The guidance, advice and support have been excellent throughout both my courses and the associated text books and coursework invaluable.
Recommend 100%
I would like to thank The Xenon Group for providing excellent services in delivering IWFM courses. I was able to fly through my course because I had a very good resources, a great communication with the tutor and speedy feedback each time I submitted my assignment. Recommend!
The Xenon Group
This was the first time I have studied for many years and had concerns about distance learning. I found the support given by my tutor and the course Director first class and would certainly study with the Xenon Group again.
Great support from the teaching staff
Great support from the teaching staff, well laid out material. Excellent experience overall.
I had a great experience whilst…
I had a great experience whilst completing my Level 5 IWFM certificate with the Xenon Group. The team were highly supportive and whilst i carried out my course from home the course materials were perfect for this type of learning. I'd highly recommend and would certainly use them again if i move on to Level 6.
I had a great experience completing my…
I had a great experience completing my Level 5 IWFM Diploma with the Xenon Group. The learning support materials were thorough and the team were professional, flexible and supportive. I'd highly recommend them if you're considering a qualification in FM!

Reply from The Xenon Group
I did the IWFM Level 3 Certificate in…
I did the IWFM Level 3 Certificate in FM. My enrolment was in March 2018. I had the option to do the course long distance or to do the Workshops. I opted for the workshops. The two years was a wonderful experience. The classes are excellent, (went up to Leeds each time) and all the learning material on their site is clear and to the point. It helps if you are in FM field as you can draw upon your experience. Enrolment was good, where you obtain a good overview of course, and to choose your optional units. Last of all are the lectures. They are always at hand should you need any help. I will be good to my boss to get money for the next level..... as I really enjoyed the whole experience and come out with a certificate. Thank Xenon.

Reply from The Xenon Group
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







