The Xenon Group Reviews 

167
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I completed my IWFM level 5 award with them . It's been a long time since I done a formal qualification I found the Xenon team supportive providing helpful constructive feedback. I found the resources... See more

Rated 5 out of 5 stars

Great company to use for gaining your IWFM diploma. The team at Xenon are very patient and helpful with getting your knowledge and learning up to scratch. I have used them for 2 years now and have had... See more

Rated 5 out of 5 stars

Fantastic! Thoroughly enjoyed completing my IWFM Lvl 4 award with the Xenon group. The level of feedback was at a level where it makes you think more in depth about the specific question. Th... See more

Company replied

Rated 5 out of 5 stars

I am currently studying the IWFM Level 6 Diploma and have just started my third assignment. I've completed a lot of distance learning courses over the years, and with many providers it can often... See more

Company details

  1. Educational institution
  2. Recruitment

Written by the company

The place to go for specialist Facilities Management Training/Qualifications, Recruitment & Consultancy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(167)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Level 6 IWFM

I thoroughly enjoyed the course and the materials available through the Xenon Academy portal.
Sue is the perfect mentor and provided useful guidance.
Will definitely go through Xenon again to pursue other IWFM courses in the near future.

24 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, many many thanks for the practical FM guidance and knowledge shared via your workshops.

18 March 2021
Unprompted review
Rated 5 out of 5 stars

IWFM Level 4 Certificate

Everyone at The Xenon Group was highly professional and supported me throughout my course. The online student portal was great and we were provided with plenty of learning resources to help us with our assignments. I would highly recommend choosing them as a course provider!

18 March 2021
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Thanks for the great review Kelly, and congratulations for completing your qualification!

Rated 5 out of 5 stars

#1 FM Course Provider

#1 FM Course Provider
A big thank you to Sue and David and the Team, as they have been invaluable throughout my course (mainly on Sunday's)!! Thank you so much for making sure I've continuously been on track from start to finish. With the current pandemic always there to assist and the webinars are extremely detailed for the assignments to be completed and verified by IWFM. Would recommend to anyone interested in gaining a FM qualification.

17 March 2021
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Thank you so much for the review Stephen! We always believed we were #1 but it’s great to hear it from our students!

Rated 5 out of 5 stars

Huge thank you to Sue and the Team!!

A big thank you to Sue, who has been invaluable throughout my course. The workbooks and learning resources provided have really helped all the way through. Thank you so much for making sure I've continuously been on track from start to finish.

16 March 2021
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Thanks Steve, and well done with your qualification. Completing all of the assignments takes dedication and consistency and you’ve proven yourself to have both!

Rated 5 out of 5 stars

Outstanding course provider

From start to finish this course has been an extremely enjoyable experience for me. The Xenon Group have years of experience and this shows in their outstanding tutorials and tutelage. They adapted amazingly well to the Pandemic and ensured that they maintained very high standards in maintaining course training.

The learning portal has a plethora of information to assist in your studies and it is very user friendly.

The Xenon Group are very much like a big family and they make you feel a part of this lovely company culture, Sue was like my 2nd mum, very patient and full of knowledge and advice to aid in my learning - Superb!!!

As cost goes you wont find anyone better for an IWFM course.

In two words;

SIMPLY OUTSTANDING

9 March 2021
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Wow! What a fantastic review! Thank you so much Mark, but ultimately it’s you who have consistently worked your way through the materials and assessments. These qualifications are earned, not granted, and you’ve definitely earned it!

Rated 5 out of 5 stars

Level 4 - Great Experience

Sue and David were excellent at every stage of my studies. I changed employer 12 months into my training and Xenon ensured my studies would continue and continued to provide me support. Their positive attitudes and knowledgeable team made my journey through Level 4 possible.

I will be forever grateful to the Xenon team.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Facilities Management Diploma

I am currently working on a facilities management diploma. The support I have had from The Xenon Group has been invaluable and would not be able to complete this without them. Special mention to Sue and Naomi!

8 February 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Huge thank you to Sue and all the team who helped me throughout my course. The workbooks, webinars and learning resources that were supplied helped me so much in order to achieve my certificate. I have learnt so much from this course already and look forward to undertaking my next level. Thank you so much once again for the tremendous guidance throughout this course :)

12 January 2021
Unprompted review
Rated 5 out of 5 stars

Level 3 Award

I was apprehensive about doing this course as it's been so long since I studied for anything and I wasn't even sure I had the time or motivation to study at home but I'm so glad I did. Its a great course for people who want to learn the basics of FM. Its very interesting and I am a better Office Manager because of it. I received great support and advice from my friendly tutors throughout my course and would highly recommend. I will starting the level 3 certificate asap. (Level 3 Award)

17 December 2020
Unprompted review
Rated 5 out of 5 stars

Appreciate the learning...

The Xenon group did a wonderful job with subject content, providing direction and managing student advancement to completion. Working with the Xenon group for learning would be something I would recommend to everyone.

23 November 2020
Unprompted review
Rated 5 out of 5 stars

IWFM Level 4, FM

Sue, I cannot thank you enough for the support you have given me; the learning experience has been invaluable, and I genuinely feel that I have developed my knowledge through Xenon with the easy to digest coursework and help from you. I am a true advocate of what you do as a business and cannot sing your praises high enough

27 October 2020
Unprompted review
Rated 5 out of 5 stars

The guidance

The guidance, advice and support have been excellent throughout both my courses and the associated text books and coursework invaluable.

21 September 2020
Unprompted review
Rated 5 out of 5 stars

Recommend 100%

I would like to thank The Xenon Group for providing excellent services in delivering IWFM courses. I was able to fly through my course because I had a very good resources, a great communication with the tutor and speedy feedback each time I submitted my assignment. Recommend!

9 September 2020
Unprompted review
Rated 5 out of 5 stars

The Xenon Group

This was the first time I have studied for many years and had concerns about distance learning. I found the support given by my tutor and the course Director first class and would certainly study with the Xenon Group again.

12 August 2020
Unprompted review
Rated 5 out of 5 stars

I had a great experience whilst…

I had a great experience whilst completing my Level 5 IWFM certificate with the Xenon Group. The team were highly supportive and whilst i carried out my course from home the course materials were perfect for this type of learning. I'd highly recommend and would certainly use them again if i move on to Level 6.

27 July 2020
Unprompted review
Rated 5 out of 5 stars

I had a great experience completing my…

I had a great experience completing my Level 5 IWFM Diploma with the Xenon Group. The learning support materials were thorough and the team were professional, flexible and supportive. I'd highly recommend them if you're considering a qualification in FM!

14 July 2020
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Hi Charlotte, thanks for the lovely review! Congratulations on achieving your Level 5 Diploma and good luck for the future - perhaps we'll see you again one day for your Level 6...!

Rated 5 out of 5 stars

I did the IWFM Level 3 Certificate in…

I did the IWFM Level 3 Certificate in FM. My enrolment was in March 2018. I had the option to do the course long distance or to do the Workshops. I opted for the workshops. The two years was a wonderful experience. The classes are excellent, (went up to Leeds each time) and all the learning material on their site is clear and to the point. It helps if you are in FM field as you can draw upon your experience. Enrolment was good, where you obtain a good overview of course, and to choose your optional units. Last of all are the lectures. They are always at hand should you need any help. I will be good to my boss to get money for the next level..... as I really enjoyed the whole experience and come out with a certificate. Thank Xenon.

17 June 2020
Unprompted review
The Xenon Group logo

Reply from The Xenon Group

Hi Thomas, thanks for the great review and good luck in your future endeavours. Hopefully we'll see you again for more training as your career progresses!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look