We buy consumables and parts (Xerox) from Xentair quite often now and they are very good. They try to go the extra mile, ship the orders in good time and generally do a very good job. Their prices a... See more
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Company details
- #5 of 21 best companies in Toner cartridge supplier
- #1 of 2 best companies in Copier repair service
- #1 of 3 best companies in Office equipment repair service
- #1 of 3 best companies in Printer repair service
Written by the company
We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.
Contact info
Unit 4C, Ash Park, Ash Lane, RG26 5FL, Little London, United Kingdom
- 01256 886 420
- sales@xentair.com
- xentair.com
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Very prompt and helpful
Extremely helpful and very prompt service. Thanks
v good service recommended
The product ordered was different than…
The product ordered was different than the product delivered in three ways:
I ordered a control panel for a 7328, but a panel for 7245 was delivered.
I was told the control panel was new, but it is definitely used.
The screen is already compromised because it is old and the contrast is causing it to be faint even when turned to 90%. This means that it will have a short life.
If I had not asked the questions in writing and received answers from Harry in writing I would have no reason to complain, but I did ask the questions and I was not told the right information. It is working temporarily, but I do not expect it to last very long unfortunately. The product arrived earlier than planned so that is good.
No time was wasted
No time was wasted. One week from order to installation in Barbados. Thank you.
Good prompt service although the…
Good prompt service although the cartridge box arrived slightly squashed.
This is now my 3rd order from Xentair
This is now my 3rd order from Xentair. The speed, price and quality will keep me coming back for more..... although I should (selfishly) give them a 1-Star review, in order to keep them from running out of inventory.
Great service from Harry & Paul @…
Great service from Harry & Paul @ Xentair, not only did they have stock, the item was cheaper than the manufacturer!
Perfect, Perfect, Perfect!!!
Perfect pricing... Perfect service... Perfect delivery time... Thank you!!
One of the best partners we have
One of the best partners we have.
Everything is as it should be.
Thank you Harry!
They had the supplies we needed when no…
They had the supplies we needed when no one else did!
Hello
Hello, I had no problems with the purchase ( I still have not receive the item - DHL matter) but I am still waiting to answer me, an email I have sent (DEC 14th) That is why 4 stars. Best regards

Reply from Xentair International Ltd
Exellent service.
Excellent Service.
Excellent service & knowledge
Excellent service & knowledge. I cannot recommend these guys highly enough!
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