Xentair International Ltd Reviews 386

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising their exceptional service and the high quality of their products. Customers consistently highlight the prompt dispatch and fast delivery of orders, often noting that items arrived well-packaged and as described. Many appreciate the helpful advice and clear communication from the staff, making the entire ordering process straightforward and stress-free. However, some people mentioned issues with delivery, including one instance where a purchase had not arrived and another where full postage was not paid, incurring extra costs. A few other people also felt that mounting screws were not included with their order, requiring them to examine another printer to understand what was missing.

What people talk about most

Product

Reviewers express satisfaction with the product, frequently noting that items are exactly as described, of... See more

Service

Users describe positive interactions with service, consistently praising its helpfulness, efficiency, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are exactly as... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We buy consumables and parts (Xerox) from Xentair quite often now and they are very good. They try to go the extra mile, ship the orders in good time and generally do a very good job. Their prices a... See more

Rated 5 out of 5 stars

I received absolutely amazing service from this company. Paul in particular was outstanding. I had a Xerox printer that looked like a complete write-off, especially with Xerox restricting access... See more

Company replied

Rated 5 out of 5 stars

I had a truly excellent experience with this seller. I ordered a WiFi kit for my printer, which was dispatched the same day—impressive speed! Unfortunately, the first kit wasn’t recognized by my p... See more

Rated 5 out of 5 stars

We've been frequently purchasing Xerox consumables and parts from Xentair and have been thoroughly impressed. They consistently strive to exceed expectations, delivering orders promptly and maintainin... See more


Company details

  1. #5 of 21 best companies in Toner cartridge supplier
  2. #1 of 2 best companies in Copier repair service
  3. #1 of 3 best companies in Office equipment repair service
  4. #1 of 3 best companies in Printer repair service

Written by the company

We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Xerox C550 LVPS

After having significant problems with ordering the part through Xerox, Paul Miles made the process dealing with Xentair great. Although the part was originally out of stock, he helped get a part and confirmed that it was the right part I needed. I received the power supply in days and after installing, it worked without a problem.

Thanks for the professional advice and service.

8 November 2022
Xentair International Ltd logo

Reply from Xentair International Ltd

Hi Doug, that's fantastic news and thank you so much for your amazing review. Always here if you need us. Paul.

Rated 5 out of 5 stars

First purchase

First purchase, and service was amazing when I asked for my invoice, very quick response, as well as the product. Will be back with you guys

5 October 2022
Rated 5 out of 5 stars

Would definitely use them again

Problems with delivery because of the Post Office but Xentair (thank you Paul) came back to me very promptly with the tracking information so I was able to collect my parcel. The part is as requested and is installed and working fine. I would definitely use Xentair again.

29 September 2022
Rated 5 out of 5 stars

Good seller.

I've bought used printer WiFi adapter which came within a week. Tried and I am happy about the value of it. Thanks.

1 October 2022

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