XGLOBAL FX Reviews 

220
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

There is a large selection of Forex and CFD pairs One of the main advantages of globalfx, in my opinion, may lie in the large number of trading instruments provided. Yes, some of them are known to be... See more

Rated 4 out of 5 stars

Xglobalfx is a quite good broker it's been established at 2012. The broker has various accounts including Islamic account it good News for Moslem. On this broker you can trade such as forex, energies... See more

Rated 5 out of 5 stars

I am a new user in the world of forex trading broker XGLOBAL MARKETS is the best for newbie to learn and get the perfect experience with low spreads and with various types of accounts offered shows... See more

Rated 1 out of 5 stars

Lately Xglobal has been rejecting my deposit ls .. I've been depositing all good with no problems... contacted Ali my account manager told me the problem is my bank went there but my account was fine... See more

Company details

Written by the company

Forex and CFD broker offering OTC financial trading in a regulated environment.


Contact info

3.9

Great

TrustScore 4 out of 5

220 reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(220)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Firstly the spread is good,it is not…

Firstly the spread is good,it is not too wide, and technical errors are fixed in time.
The depositing method is not so good,please bring capitec deposits method and withdrawal because withdrawal take too long, 5 days is too long to expect money

17 August 2023
Rated 5 out of 5 stars

Support

When I need help I get help at the same time....dk it's very important to invest where u are known

21 August 2023
Rated 1 out of 5 stars

Unprofessional- Dishonest

I did not get my credit after funding my account and was told that I was supposed to inform the company about the issues before my withdrawal, which is exactly what i did but everybody just reads your nessages and decide to respond a few hours or few days later, of all the brokers I've been with, its the first time I hear about this, communication is poor and unprofessional. I'm the 6th working day waiting for my withdrawal but you say 2 to 5 working days- after reading your reply to my review which I wrote today the 21st of August for a withdrawal that according to you was processed and your response to my query about the bonus I'm now convinced that I am with an untrustworthy broker, cause the reasons that you are giving me today for me not getting the bonus are different from the reasons which I got last week so who's fooling who-anyway it's ok- and even to withdraw my funds was a mission that took 2 days everytime getting an error message which looked like I was dealing with a pyramid scheme whereby somebody on your side had to manually process the withdrawal- anyway thanks ibtake this as an eye opener not sure why I never saw the part that says some people are not entitled to a bonus..

21 August 2023
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Reply from XGLOBAL FX

Hello, first let us apologise if you did not get replies as soon as you expected. You mentioned an issue with not promptly being given credit. I assume you are referring to a bonus. If so, we do not give bonuses to all clients by default. Therefore, in certain cases a bonus you may be eligible for might have to be applied manually.
Concerning your withdrawal we can see this was done by card. We have checked our systems and confirm that your withdrawal was requested, approved and then processed on the 11th August with our card processor, Trust Payments. It typically takes 2-5 business days for card withdrawals to be credited back to the card. However, it is not abnormal for it to take longer with certain card issuers. We suggest you contact the support department who will be able to investigate this specific payment.

Rated 3 out of 5 stars

Spread is fine

Spread is fine, but commission is too expensive. You should stop charging swap on Major currencies

2 August 2023
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Reply from XGLOBAL FX

Thanks for your feedback and for trading with us. On the XG Raw account the spread starts at 0.2 pips with 3.75 USD per side per lot commissions, which we believe is competitive in the market.
If you prefer not to pay commissions at all our XG Zero account has a spread of 1.0 pip on EURUSD and there are no commissions on any symbols at all. We suggest you look at this account type.
As for swaps they are a real market cost charged by all liquidity providers and prime brokers. Unfortunately, we are therefore unable to remove them.
As a valued client of XGLOBAL you should have a relationship manager you can contact who can go over all our account types and trading conditions. Please do speak with them for the best deal.
Best regards
XGLOBAL FX client support

Rated 5 out of 5 stars

Everything,very helpful ,quick…

Everything,very helpful ,quick responses and solving problems,reliable company and stuff members

7 August 2023
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Reply from XGLOBAL FX

Thanks for the positive feedback We are glad you are satisfied.
Best regards,
XGLOBAL FX client support

Rated 5 out of 5 stars

I think the services is good overall

I think the services is good overall. I havent had any issue with how the company works. My name is Lucky and i'd like to give you a 5 star on your work perfomance

31 July 2023
XGLOBAL FX logo

Reply from XGLOBAL FX

Thanks for the positive feedback We are glad you are satisfied.
Best regards,
XGLOBAL FX client support

Rated 1 out of 5 stars

Can't trade with the minimum deposit…

Can't trade with the minimum deposit even with R100. Difficulty withdrawing.

9 June 2023
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Reply from XGLOBAL FX

Thank you for your review. Our recommended minimum deposit is 100 USD equivalent, which works out to around 2,000 ZAR. However, we do technically allow clients to deposit as low as 200 ZAR (around 10 USD). Please bear in mind that you need to deposit enough to cover the margin. Apologies if you had trouble withdrawing. Please take into account that withdrawals can only be requested back to an account in your name and we can only send funds back to the same method used to deposit.
If you are interested in trading with us we would encourage you to speak to your relationship manager for support.
Best regards
XGLOBAL FX client support

Rated 5 out of 5 stars

I like everything about xglobal,the…

I like everything about xglobal,the spread is good, assistance and I have a good manager who always keep track with me.

8 June 2023
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Reply from XGLOBAL FX

Thanks for the positive feedback We are glad you are satisfied.
Best regards,
XGLOBAL FX client support

Rated 3 out of 5 stars

I need you to improve on your payment…

I need you to improve on your payment channel make e-wallet withdrawal a better one

2 June 2023
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Reply from XGLOBAL FX

Thanks for your feedback. I will pass it on to the relevant department so we can take it into consideration.
Best regards
XGLOBAL FX

Rated 5 out of 5 stars
XGLOBAL FX logo

Reply from XGLOBAL FX

Thanks for the positive feedback We are glad you are satisfied.
Best regards,
XGLOBAL FX client support

Rated 1 out of 5 stars

Slow payment process i would make use…

Slow payment process i would make use of the company

7 April 2023
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Reply from XGLOBAL FX

Thanks for your constructive feedback. This will be passed on to the relevant department.
Best regards
XGLOBAL FX client support

Rated 5 out of 5 stars

Everything is perfect

Everything is perfect
Thank very much xglobal

5 April 2023
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Reply from XGLOBAL FX

Thanks for the positive feedback We are glad you are satisfied.
Best regards,
XGLOBAL FX client support

Rated 3 out of 5 stars
XGLOBAL FX logo

Reply from XGLOBAL FX

Hello, we do not charge withdrawal fees unless clients do not trade. If you did trade but were charged please contact client support to look into it.
Best regards,
XGLOBAL FX client support

Rated 5 out of 5 stars

Great broker

Tight spread, great and fast customer service with straight forward answers. Except taking too long to deduct the amount from the trading account balance

22 March 2023
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Reply from XGLOBAL FX

Thanks for the positive feedback We are glad you are satisfied.
Best regards,
XGLOBAL FX client support

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