Xlence 

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Rated 1 out of 5 stars

Awful signal provider...they offer wider spreads with their chosen broker. Scalping is a scam specially for newcomers and these lot don't help much I wouldn't recommend joining these groups plea... See more

Company replied

Rated 3 out of 5 stars

First withdrawal rejected, and they advice to do so & so steps. Okay fine, did that and raised another withdrawal using LOCAL BANK TRANSFER and STILL rejected. Now getting another dumb same... See more

Company replied

Rated 5 out of 5 stars

Have been using for about 2+ months now. Platform is easy to set up. Instant deposit. Great they have an account manager assigned to assist in queries who is also caring for my trading needs. He is a... See more

Company replied

Rated 4 out of 5 stars

So I've been with xlence for over a year now and up till now been a great company, withdrawals always came on time until now as they keep declining it internaly even though my details have never chan... See more

Company replied

Company details


Contact info

  • F20, 1st Floor, Eden Plaza, Eden Island, Seychelles, Eden Island, Seychelles

  • xlence.com

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All reviews

(131)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Small account

Small account, normal profits, deposit and withdrawal both worked fine. Had no issues trading. Used credit for depositing.

27 January 2026
Xlence logo

Reply from Xlence

Hello Deen Kamo,

Thank you for your feedback. We continuously strive to enhance our experience for our valued customers.

Xlence
Excel in Trading

Rated 5 out of 5 stars

Best trading platform with good risk…

Best trading platform with good risk management, very fast execution speed, and user friendly. I recommend this for pro and beginner traders.

11 January 2026
Unprompted review
Xlence logo

Reply from Xlence

Hi Adam Sliverstone,

Thank you for sharing your experience with us! Your feedback motivates us to keep striving for excellence. Trade with confidence!

Xlence
Excel in Trading

Rated 5 out of 5 stars

Good

Good! Nice!

16 February 2026
Xlence logo

Reply from Xlence

Hey Ilyas Heddad,

Thank you for your review! We're committed helping you excel in your trading!

Xlence
Excel in Trading

Rated 5 out of 5 stars

Really smooth service overall.

Really easy to find a convenient way 2 withdraw money when i win. Not always, but helpful when I do

28 January 2026
Xlence logo

Reply from Xlence

Hi bobby,

Thank you for your kind words! We're glad to hear that you had a positive experience with our withdrawal process. Our goal is to make every aspect of your trading experience as seamless as possible, and we're glad to have exceeded your expectations. Thank you for choosing Xlence! 😃

Xlence
Excel in Trading

Rated 4 out of 5 stars

After getting $8,400 profit trading…

After getting $8,400 profit trading gold, oil, and EURUSD, my account was temporarily flagged, which worried me. They reviewed my trades, asked for some clarifications, and it took a couple of days. In the end, the issue was cleared, profits adjusted as they should, and trading access fully restored. Not instant, but fair outcome and problem solved. It got me worried to be honest, but it is ok now. All clear.

4 February 2026
Unprompted review
Xlence logo

Reply from Xlence

Dear Kristopher,

Thank you for taking the time to share your experience and for your patience and cooperation throughout the review process.

We sincerely apologize for the temporary concern this situation may have caused. Kindly note that your account was placed under review to ensure full compliance with our trading Terms and Conditions and to maintain a fair and transparent trading environment for all our clients. Such reviews are conducted carefully and objectively, and we appreciate your understanding while this was being completed.

We are pleased that the matter has now been clarified and your full trading access has been restored.

Should you have any further questions or require additional assistance, please do not hesitate to contact us. Our team remains at your disposal.

Sincerely,
Xlence
Excel in Trading

Rated 5 out of 5 stars

As like a trading platform i have no…

As like a trading platform i have no issues. I don't rly trade that much so simple is better.

1 February 2026
Xlence logo

Reply from Xlence

Hi Jim Robinson,

Thank you for sharing your feedback with us! We truly appreciate it. 🙌

Xlence
Excel in Trading

Rated 5 out of 5 stars

Amazing experience with the company

Amazing experience with the company. Also a massive thanks to Alexandros k, he help assist me when I need some help and was super nice and sorted everything for me.

10 February 2026
Xlence logo

Reply from Xlence

Dear Daniel,

Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Xlence. Our team is dedicated to delivering exceptional service and support, and it’s rewarding to know we met your expectations.

We look forward to supporting your trading journey!

Xlence
Excel in Trading

Rated 5 out of 5 stars

Easy for deposits

Easy for deposits, easy for taking money out. No delay (well nothing really long, always some small delay with anyone. I recommend

23 January 2026
Xlence logo

Reply from Xlence

Hi Ngoc,

Thank you for your kind words! We're glad to hear that you had a positive experience with our deposit and withdrawal process. Our goal is to make every aspect of your trading experience as seamless as possible, and we're glad to have exceeded your expectations. Thank you for choosing Xlence! 😃

Xlence
Excel in Trading

Rated 5 out of 5 stars

I met Aikaterini S

I met Aikaterini S. on for customer service enquires being that I had trouble depositing with my Debit Card. We tried several times with my bank card and we then decided to use the Bank Transfer system instead. I did not know how to find the Sort Code being that it was a (UK to UK transfer) but she told me the Sort Code is in the IBAN and the transfer was done within minutes. She even tried to make sure this payment was fast tracked and told me that I would still get the 100% Bonus if I were to send to my GBP wallet then internally transfer it to my MT5 account. All of this is without my knowledge of payment transfers and the entire conversation was lovely and extremely professional. I would give the customer service team who work for xlence.com 10/10 stars, they are really easy to talk to about enquires and explain everything exceptionally well and fast. Thanks

4 February 2026
Xlence logo

Reply from Xlence

Hello Alex H,

Thank you for taking the time to leave this wonderful review. We're thrilled to hear that our support team was able to assist you effectively. Your feedback is invaluable, and we will share it with the entire team to help us continue delivering exceptional service.

Xlence
Excel in Trading

Rated 1 out of 5 stars

Fake broker.

Fake broker.

Be carefull, otherwise you gonna lose your money.

2 February 2026
Unprompted review
Xlence logo

Reply from Xlence

Dear Rofik hidayat,

After checking our records we could not find any information indicating that you are a verified client of our company. We are committed to transparency and encourage genuine feedback from our valued customers.

Best regards,
Xlence
Excel in Trading

Rated 5 out of 5 stars

I think they’re pretty cool

I think they’re pretty cool. I mean it’s fun to try out new strategy. I wanna learn more! Hehe

27 January 2026
Unprompted review
Xlence logo

Reply from Xlence

Dear Alifa,

Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Xlence. Our team is dedicated to delivering exceptional service and support, and it’s rewarding to know we met your expectations.

We look forward to supporting your trading journey!

Xlence
Excel in Trading

Rated 1 out of 5 stars

Xlence total scam - they steal your profit with some made up abitrage excuse.

BIG scammers.
i normally trade on their own web-based platform.
i traded a Balance: $200usd with gold swing to $4500.
Now I try to take 2000 in profits and internal did a transfer to my usd wallet. it took 1 day. and now they cancel all my profits.
AND THEY DENY my payout and deleted all profit.
They make a made-up excuse of arbitrage trading.
But it's not true, i did normal trading:

Here is the made-up excuse email:
.....................

Dear Client,


After conducting an investigation on the trading activity of your account, we have reached to the below conclusion:

Your account was trading on price disparities with the purpose of benefiting from a possible pricing arbitrage to the Comp​any's detriment.


This comes as a violation of our Trading Terms and Conditions to which the Client has to comply with before opening an account with the Company.

At this point we would like to draw your attention to Paragraph 7.22 and 32.4 of the Trading Terms and Conditions:

7.22 Internet, connectivity delays, and price feed errors sometimes create a situation where there is price latency on the Electronic Systems such that there is a disparity between the Company quoted prices and current market prices for short periods. Client expressly acknowledges and agrees that it shall not execute Transactions with the Company that rely on price latency arbitrage opportunities either by using additional functionalities/plug-ins (i.e. Expert Adviser, etc.) or by any other means. If the Client acts in contravention of this clause the Company reserves the right to (i) make corrections or adjustments to the relevant Transaction execution prices to reflect what would have occurred had there been no price latency arbitrage; and/or (ii) cancel all the relevant Transactions; and/or (iii) terminate without notice the Client’s Account with the Company; and/or (iv) charge an administration fee equal to 10% of the deposited funds, with the maximum charge set at $200 or deposit currency equivalent.

32.4 The Company may terminate this Agreement immediately without giving five (5) business days written notice, and the Company has the right to reverse and/or cancel all previous transactions on a Client’s account, in the following cases:

(a) The Client involves the Company directly or indirectly in any type of fraud, in which it places the interests of the Company and/or the Company’s clients at risk prior to terminating this Agreement.

(b) The Company have grounds to believe that the Client’s trading activity adversely affects in any manner the reliability and/or smooth operation and/or orderly functioning of the Trading Platform.



It can be clearly seen that from the sample trading activity in the table below, when comparing the price of the executed trades with the prevailing market price at that time, there is significant price deviation in your favor.

Having said the above, we will proceed with the below action:

• Reverse any profits generated as a result of the breach of our Trading Terms and Conditions coming from account.
You have the right to request withdrawal of your remaining balance in your accounts.
Dealing Desk
...
30.01 update
to xlence
i wrotse you already and no reply.
i hope this was an tech error.
i also chat with your team.
in edition i created a ticket.
no rply yet,
but on trustpilot your replied in 3hrs.
lets solve this and avoid further complaints with
FSA Seychelles
complaints addsign fsaseychelles.sc
…..
03.02 update
I spoke to an acc manager.
All Emails are sent to support@
So far, no reply
He Agreed that my trading was total normal trading.
Your reasons for cacellstion is total made up.
You claiming price difference from the execution price and your liquidity provider
Of 0.23 cent. That is absurd, especially as I have no impact on your liquidity provider.
Pls return my 4500usd

29 January 2026
Unprompted review
Xlence logo

Reply from Xlence

Dear Martin S.,

Thank you for sharing your feedback. At Xlence, we believe that clarity and guidance are essential to building confidence, and we appreciate the opportunity to address your concerns directly.

You mentioned that you contacted us at customer.experience@xlence.com; however, based on the information provided in your review, we are unable to identify any case opened under your details. That said, we can confirm that, according to your review, your trading account was closed due to the use of practices that are not permitted under our Client Services Agreement, as previously communicated by our Support team. This decision was taken strictly in line with our policies, which are designed to ensure fairness and transparency for all traders.

Please note that while any profits generated under such conditions are canceled in accordance with our Terms, the initial deposit or any remaining balance remains fully available for withdrawal.

We encourage all clients to review the Client Services Agreement prior to trading, as it forms the foundation of a clear, secure, and fair trading experience. Should you require any further clarification, please do not hesitate to contact us at customer.experience@xlence.com. Our team will be pleased to assist you with expert and approachable guidance.


Best regards,
Xlence
Excel in Trading

Rated 5 out of 5 stars

Just a good broker

Just a good broker. Good service

21 January 2026
Xlence logo

Reply from Xlence

Hi Roy,

Thank you for sharing your experience with us! Your feedback motivates us to keep striving for excellence. Trade with confidence!

Xlence
Excel in Trading

Rated 5 out of 5 stars

Extremely helpful call from Michalis…

Extremely helpful call from Michalis today. He spent over an hour talking about trading and advice on how to move forward successfully, safely and all being well, profitably. I can’t recommend enough and look forward to a long relationship with him and the firm.

19 January 2026
Xlence logo

Reply from Xlence

Hi John O,

Thank you so much for your fantastic review! We genuinely appreciate your kind words and are happy to hear about your positive experience with us. Keep excelling in trading!

If you have questions or need assistance, feel free to reach out. We're here to support you every step of the way!

Xlence
Excel in Trading

Rated 1 out of 5 stars

Do not trust Xclence!

If you’re going to read any review about Xclence let it be this one. Everything seemed fine until a few trades I took I was stopped out even though I hit TP, when I checked the TP numbers were different to what I had initially put when placing the trade so I lost thousands in profit. First time I thought it might’ve been a glitch but it happened a few times. Started to do some research and saw the shocking reviews of the fraud that is Xclence. At this point I decided to withdraw my money, I attempted to withdraw and they said you can only withdraw the deposit amount first before withdrawing the rest. I’ve attempted to withdraw my money 15 times now maybe more, ive spoken with them on live chat and email with just useless customer service. They say the same thing “you have the wrong details” or “you need to use the same method as the way you deposited the initial funds” I’ve done both of those things used the exact same method as they advised to withdraw my money, and continue to get declined. The new response is “you can’t withdraw with a bank transfer only card” … they don’t even give me the option to withdraw with card payment. Big scam. Find a registered broker in your country not some scam company based in Seychelles were the laws are very loose. I’ve already reached out to multiple departments in the Seychelles to report them and working with them now. It’s been over a month trying to retrieve my profit, even just the deposit amount and no luck.

12 January 2026
Unprompted review
Xlence logo

Reply from Xlence

Dear Muzza,

After checking our records we could not find any information indicating that you are a verified client of our company.

Please feel free to contact us at customer.experience@xlence.com for any further discussion. We are committed to transparency and encourage genuine feedback from our valued customers.

Best regards,
Xlence
Excel in Trading

Rated 1 out of 5 stars

Total scammers my account was up to…

Total scammers my account was up to £15000.00 I tried to withdraw £6000. and they said I had broken the bonus rules even though a week before they quite clearly stated I couldn’t get a bonus on the deposit I put in but I could continue trading .
They are a complete shower and need to be reported to their governing body , if anyone has had the same problem and issues please come forward as I will put your evidence forward with mine thanks .

23 December 2025
Unprompted review
Xlence logo

Reply from Xlence

Dear Lisa,

Thank you for your feedback. At Xlence, we value clarity and transparency and appreciate the opportunity to address your concerns.

As stated in the suspension notification previously sent by our Trading Desk, our review confirmed that your account engaged in abusive use of the Bonus Offer, specifically through external hedging activity. This practice is not permitted under the Bonus Terms and Conditions, which you acknowledged and accepted prior to receiving the bonus.

We understand that this outcome may be disappointing. However, based on our findings, which are supported by factual trading data, the decision to suspend the account is final and will not be reversed. As such, this matter is not subject to further negotiation.

Please note that this communication constitutes the Company’s final response. All legal rights are expressly reserved.

We strongly encourage all clients to review the Client Services Agreement prior to trading, as it outlines the framework for a secure, transparent, and fair trading environment.

Best regards,
Xlence
Excel in Trading

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS, AVOID AT ALL COST.
My account was up $5000 USD. I couldn’t log into my account to make a withdrawal and they just kept giving me excuses. Even though I had written my password down and tried many times to get the pin code. It’s bullshit. I am so pissed off that I can’t access my money even though I’ve traded and won.
Stay away from this trading platform.

6 January 2026
Unprompted review
Xlence logo

Reply from Xlence

Dear Jastheace,

After checking our records we could not find any information indicating that you are a verified client of our company.

Please feel free to contact us at customer.experience@xlence.com for any further discussion. We are committed to transparency and encourage genuine feedback from our valued customers.

Best regards,
Xlence
Excel in Trading

Rated 1 out of 5 stars

SCAMMER BETÜHER GEWIN WERDE NICHT…

SCAMMER BETÜHER GEWIN WERDE NICHT AUSBEZAHLTE…FINGER WERG
THIS BROKER IS SCAMMER THE DONT PAY THE WIN…Don’t trade with them

25 October 2025
Unprompted review
Xlence logo

Reply from Xlence

Sehr geehrter Herr Issaoui,

vielen Dank für Ihr Feedback. Bei Xlence sind wir überzeugt, dass Klarheit und Orientierung entscheidend sind, um Vertrauen aufzubauen, und wir schätzen die Gelegenheit, Ihre Anliegen direkt anzusprechen.

Ihr Handelskonto wurde aufgrund von Praktiken geschlossen, die gemäß unserer Kundenvereinbarung nicht zulässig sind, wie Ihnen bereits von unserem Support-Team mitgeteilt wurde. Diese Entscheidung wurde streng im Einklang mit den Richtlinien getroffen, die Fairness und Transparenz für alle Trader gewährleisten.

Es ist wichtig zu betonen, dass zwar Gewinne, die unter diesen Bedingungen erzielt wurden, gemäß unseren Geschäftsbedingungen annulliert wurden, Ihre ursprüngliche Einzahlung jedoch vollständig zur Auszahlung zur Verfügung steht. Die von Ihnen investierten Gelder wurden nicht einbehalten.

Wir empfehlen allen Kunden, die Kundenvereinbarung vor dem Handel zu überprüfen, da sie die Grundlage für ein klares, sicheres und faires Handelserlebnis bildet. Sollten Sie weitere Fragen haben, zögern Sie bitte nicht, uns unter customer.experience@xlence.com
zu kontaktieren. Unser Team unterstützt Sie gerne mit fachkundiger und zugänglicher Beratung.

Bei Xlence liegt unser Fokus darauf, Tradern während ihrer gesamten Handelsreise Klarheit und Vertrauen zu vermitteln.

Mit freundlichen Grüßen
Xlence
Excel in Trading

Rated 1 out of 5 stars

Profit retention

Profits exceeding €2,500 were to be paid out to my wallet so that I could transfer them to my account, but this was canceled.
Market openings were suddenly executed at the wrong price by up to 100 points, etc. All profits were canceled and accounts closed. Alleged price deviations (in favor of the trade) for which no retail trader is responsible, only the broker. Stay away. Scammers at work! They don't pay out larger profits!

23 December 2025
Unprompted review
Xlence logo

Reply from Xlence

Dear B,

We would like to inform you that a full refund of your deposited amount has been successfully processed.

Please note that the amount of €2,500 refers to profits generated as a result of incorrect pricing, which were subsequently adjusted by our trading team in accordance with our trading policies.

Additionally, we would like to clarify that the account ending in 37 has been closed due to duplication. Your active account is the one ending in 32.

Should you require any further clarification or assistance, please do not hesitate to contact us.

Best regards,
Xlence
Excel in Trading

Rated 4 out of 5 stars

I can highly recommend Xlence


Xlence is a good broker with a clear and easy-to-use platform and fair trading conditions. I especially appreciate the support from Michalis Christodoulou, who is always available and truly cares. I feel well supported here.

15 December 2025
Unprompted review
Xlence logo

Reply from Xlence

Hi Silke Sofsky,

Thank you so much for your fantastic review! We genuinely appreciate your kind words and are happy to hear about your positive experience with us. Keep excelling in trading!

If you have questions or need assistance, feel free to reach out. We're here to support you every step of the way!

Xlence
Excel in Trading

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