The hotel is good and the beds are very comfortable. Breakfast is quite good and offers a nice variety. However, the hotel would be absolutely perfect if they provided room slippers, a laundry bag,... See more
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A very pleasant experience. The hotel room (3 people) was adequately spaced and the room and bathroom were very clean. The only exception being the sheet on the duvet which had a stain and which wasn’... See more
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We only stayed here for a day as we needed a place to crash following an all-nighter, so I can't really talk about the facilities. I can talk about the very friendly staff, and the hotel being right n... See more
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Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more
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About XO HOTELS AMSTERDAM
Written by the company
XO Hotels Amsterdam 🛏️
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
Contact info
Molenwerf 1, 1014 AG , Amsterdam, Netherlands
- 0202629263
- info@xohotels.com
- xohotels.com
4.1
Great
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Very good stay!
Very good stay overall. The room was comfortable, the beds were excellent, and I had a great night's sleep. The shower was also very good, and the staff were always polite and helpful.
The hotel is not located in the city centre, but this was not a major issue because there is a train station right beside, with quick and convenient connections to Amsterdam Central Station.
The only negative point was the carpet in the room. It did not seem to be very clean and unfortunately triggered my allergy. Replacing the carpet or improving its cleaning would make the stay even better.
I would also like to give special thanks to the hotel team for the assistance they provided after my stay. I needed documentation to resolve a reimbursement claim with Transavia following a cancelled flight, and the staff were patient, responsive and genuinely willing to help throughout the process. Their support made a real difference, and I truly appreciate it.
Overall, I had a very pleasant experience and would happily stay here again.
5 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lícia Buchmann de Vasconcelos,
Thank you for your thoughtful review. We’re very happy to hear that you enjoyed a comfortable room, excellent beds, a good shower, and the helpful support from our team.
It’s also nice that the location worked well for you, with the station nearby making Amsterdam Central easy to reach. That kind of smooth connection is exactly what many guests appreciate for a relaxed stay.
We’re sorry to hear about the carpet and the allergy it caused. If this had been reported during your stay, our team would have looked into it immediately and checked if we could move you to our Hotel Artemis, which has wooden flooring in every room.
We also truly appreciate your kind words about the documentation support after your stay. Helping guests in practical moments like that is something we take pride in.
We’re glad you had a pleasant experience overall, and we’d be happy to welcome you back again.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Returning customer
Great staff, location is convenient with a tram close by.
House cleaning very efficient
Coffee machine and fridge in every room
23 July 2026
Unprompted review
Staff were so friendly and helpful
Staff were so friendly and helpful. Room was lovely and bigger than expected. Air con was 10/10 and already on for us arriving.
28 July 2026
Unprompted review
Very bad & ultimately expensive experience
The issues with my room. Were several fold
1) the room was tiny & the bed was close to the wardrobe and refrigerator doors, they could barely open. This meant it was difficult to use the wardrobe & when you put clothes in there , especially on the shelves, it was too dark to actually see them ! Due to the low rook lighting & the fact that the doors couldn’t fully open . This on its own , is totally ridiculous & makes the room uncomfortable & actually non-functional as a bedroom! If you’re going to have rooms that small, then at least they need to be fitted with sliding doors, as a minimum! Just this on its own I believe i should get a full refund.
2) due to bed & size of the room, there was no room for bed-side tables either side of the bed. So itrbs like my phone & charger, would need to sit in top of the fridge , ! Or, next to the coffee machine ! This room may work with a single bed only , currently.
3) the shower head on the movable shower, is fixed to the shower hose, this is a very old fashioned way of having a shower head , as I like removing it to douche & feel fresher,
4) my room over-looked the motoreay ( which is an awful view) & did not have adequate sound proofing against the traffic noise, which would have kept me awake
5) the location of the hotel is remote from the city centre & therefore not walking distance to most things. I don’t want to cycle as I’d be drinking alcohol & im not confident in using public transport, especially as it requires changing trams etc, this is very inconvenient. This is not totally the hotels fault , but this could be much clearer in hotel advertising & by providing hotel -specific public transport maps & guidance .
I could have made a fuss at reception, & asked to move rooms, but I was not confident that there was any more availability, or even if there was , that the new room would not have similar problems & Additionally the self-check-in process was unfriendly & unhelpful, so i didn’t believe i would be helped,
It’s a huge shame because I later found out that friends who stayed there had a different experience. But it’s hugely concerning that both the service & the rooms are so incredibly inconsistent.
I would not want the risk of booking ANY of the XO hotels now , & neither could I recommend it to friends & family ( & we all travel a lot ! )
The other huge shame is that i probably would want to book the XO hotel westerpark again , because its walking to WestWeelde, where I do plan on attending events, but I’m too scared to , due to the risk of the room upsetting me.
What could you say or do , to make me change my mind ?
I stay very regularly in hotels all the time ( like every 3 weeks) including budget hotels like Ibis, Travelodge & Premier Inn & i never experienced these kinds of problems
I moved ar my own considerable expense to a central NH hotel, with none of these problems
2 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
G Jackson,
Thank you for taking the time to share your detailed feedback.
We are sorry to read that the room assigned to you did not meet your expectations. As XO Hotels Park West is located in an existing building that was converted into a hotel rather than purpose-built as one, there are differences in room layouts and sizes throughout the property. As a result, some rooms are more spacious than others and may have a different configuration.
If you are unhappy with the room assigned to you, we kindly ask that you inform our reception team as soon as possible during your stay. Our reception is available 24 hours a day, 7 days a week, and we are always happy to explore possible alternatives when availability allows. Unfortunately, when concerns are only raised after departure, we no longer have the opportunity to improve the situation or offer another room.
Regarding the room layout, wardrobe access, storage space, and other design elements you mentioned, we understand that personal preferences can differ from guest to guest. While some guests find these rooms comfortable and functional, we appreciate that your experience was different.
With regard to the location, we would like to clarify that we have never advertised XO Hotels Park West as a city-centre hotel. The hotel is located in Amsterdam West and is specifically chosen by many guests because it offers convenient access to both the city centre and the surrounding region. Fortunately, tram line 19 stops directly in front of the hotel and provides a direct connection to the city centre, while Station Sloterdijk is within walking distance and offers excellent train, metro, bus, and tram connections throughout Amsterdam and beyond.
We are sorry that the self-check-in process left you with the impression that assistance would not have been available. Although guests can check in independently, our reception staff remain available around the clock to answer questions, assist with room issues, provide directions, or help with any concerns during the stay.
We regret that you chose to relocate to another hotel without first giving us the opportunity to address your concerns. Had we been informed during your stay, we would have gladly looked into possible solutions with you.
We appreciate your feedback and are sorry that your experience has affected your perception of our hotels. Nevertheless, we hope you will consider giving us another opportunity in the future, as many issues are often easily resolved when brought to our attention during the stay.
Kind regards,
Team XO Hotels
#xohotels #amsterdam #bookdirect
XO is the way to GO.
Location was about 20 min bus ride and…
Location was about 20 min bus ride and the app gvs was easy to use. Hotel breakfast was in the sister hotel 5 mins walk and it was tasty. I am unsure if the exact same breakfast would have been on offer where we stayed. Staff were helpful, quiet area with plenty of shops and food outlets nearby.
28 July 2026
Unprompted review
We had a lovely time at the Park West
We had a lovely time at the Park West... Comfortable room, with nice, queen size bed... Nice size shower...room was kept very clean.... and very friendly and helpful staff... The breakfast is delicious with numerous choices and the tram stops just outside the door so there is no problem getting into the centre of the city...We will be returning!!
27 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Valerie West,
Thank you for your lovely words about your stay at Park West. We’re so pleased to hear that the comfortable room, queen-size bed, spacious shower, clean room, friendly staff, and delicious breakfast all made your visit such a positive one.
It’s exactly the kind of experience many guests look for at XO Hotels in Amsterdam: a calm place to rest, a good breakfast to start the day, and a tram right outside to make getting into the city centre easy and stress-free. Many guests choose us for that reliable mix of comfort, convenience, and warm service.
We’re especially happy to know you’ll be returning — that means a lot to the team. For your next stay, booking directly comes with benefits like 10% discount and city tax included.
We look forward to welcoming you back soon for another pleasant stay.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Recommended
Convenient location near the Metro, nice rooms and facilities, easy check-in/check-out process, very good breakfast, good for families, friendly staff. An improvement to the room cleaning process is recommended.
29 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Dimitrios Garelas,
Thank you for sharing your experience. We’re glad to hear that the location near the Metro, the family-friendly setup, the easy check-in and check-out, the breakfast, and our staff all contributed to a positive stay.
It’s especially nice to know the room and facilities worked well for your family, as many guests choose XO Hotels for exactly that mix of comfort and convenience in Amsterdam. We also appreciate your note about room cleaning; if this had been shared during the stay, our team would have been happy to look into it right away and help improve the experience.
Feedback like yours helps us keep the stay consistent and reliable for future guests. We’re pleased you found many parts of the visit enjoyable, and we hope to welcome you again soon.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
I stayed at hotel Levell in Amsterdam
I stayed at hotel Levell in Amsterdam. The location is very convenient, with a metro station nearby, so you can easily move around the city. The room was very comfortable and clean. The staff was very kind!
22 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Carmen Vasquez,
Thank you for sharing your experience at XO Hotels in Amsterdam. It’s great to hear that the metro nearby made getting around the city so easy, and that you found the room comfortable, clean, and the staff kind.
That is exactly the kind of stay many guests appreciate: a smooth arrival, a peaceful room, and the freedom to explore Amsterdam without any hassle. When everything feels easy from the start, the whole trip becomes more relaxed and enjoyable.
Many guests choose XO Hotels for that same reliable combination of comfort, friendly service, and good access to public transport. For a next stay, booking directly also gives you extra benefits like 10% discount and city tax included.
We hope to welcome you again soon for another comfortable and convenient visit.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Hôtel XO Van Gogh
The best thing about this hotel is the location, near the museums and a tram stop. It is also in a quiet neighborhood. The bedroom was really nice, The bathroom had a large shower which we liked. Altough, the air conditioning was making a constant noise that annoyed us. The breakfast was good, had bott sweet and salty food.
28 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Bri,
Thank you for sharing your experience with us. We are happy to hear that you enjoyed the excellent location of XO Hotels, the quiet surroundings, the comfortable room, and the spacious shower in the bathroom.
Many guests appreciate the convenience of staying in Amsterdam with easy access to museums, attractions, and tram connections, while still being able to return to a peaceful place to relax after a day of exploring. Starting the morning with a breakfast offering both sweet and savoury options is a great way to prepare for another day in the city.
We appreciate your note about the air conditioning noise. A comfortable room also means a good night’s rest, and if this had been mentioned during your stay, our team would have been happy to check it and help improve your experience immediately.
We are proud that many guests choose XO Hotels for our clean rooms, friendly staff, and convenient locations. When booking directly, you can enjoy a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We hope to welcome you again for another relaxing Amsterdam visit.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Lovely stay The hotel is perfectly easy transport…
The hotel is perfectly easy transport wise, brilliant staff, and rooms, lovely breakfast loads of choice,we love everything about it
28 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Stephen,
Thank you so much for your wonderful review. We are delighted to hear that you loved your stay at XO Hotels and that our easy transport connections, brilliant team, comfortable rooms, and tasty breakfast all made your visit special.
A great city trip starts with a smooth journey, a warm welcome, and a comfortable place to relax after exploring Amsterdam. Many guests appreciate being able to reach the city easily by public transport and return to a clean room with everything they need for a restful stay.
Your kind words about our staff mean a lot, as our team works every day to make guests feel welcome and well cared for. It is fantastic to know that you enjoyed the variety of our breakfast and the overall experience.
For your next visit, booking directly with XO Hotels gives you a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We hope to welcome you back soon for another wonderful Amsterdam stay!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Staff were very friendly and helpful
Staff were very friendly and helpful, breakfast was lovely lots of options for everyone and the room was brilliant. Would definitely stay here again
26 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lee Kelly,
Thank you for your lovely review. We are very happy to hear that you enjoyed your stay at XO Hotels and that our friendly team, tasty breakfast, and comfortable room all contributed to a great experience.
A good day in Amsterdam often starts with a satisfying breakfast and ends with a relaxing return to a clean and comfortable room. It is wonderful to know that our breakfast selection had something for everyone and that your room provided the comfort you were looking for.
Many guests choose XO Hotels because of our welcoming staff, reliable service, and focus on creating a pleasant stay from arrival to departure. Your kind words are a great motivation for our team to keep delivering this experience.
For your next visit, booking directly with XO Hotels gives you a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We would be delighted to welcome you back to Amsterdam for another enjoyable stay!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Was lovely hotel only down fall got…
Was lovely hotel only down fall got bite by something when sleep my leg was bleeding asked them to change bedding and they just made bed up still had blood on sheets
7 December 2025
Unprompted review
Reply from XO HOTELS AMSTERDAM
MissCarolHarwood,
Thank you for sharing your experience with us. It’s good to hear that you found XO Hotels in Amsterdam lovely overall, but we’re truly sorry about what happened during your stay — that must have been very uncomfortable.
A situation like this should always be taken seriously. If it is reported during the stay, our team is ready to act immediately by thoroughly refreshing the room and ensuring everything is clean and comfortable again. What you describe does not reflect the standard we aim to provide, especially as many guests choose us for our clean rooms and restful nights.
We understand how important it is to feel at ease when going to sleep after a day in the city, knowing your room is well-prepared and hygienic.
For a future stay, booking directly with XO Hotels includes benefits like 10% discount and city tax included, along with direct communication for any requests during your visit.
We hope your next stay will simply be about relaxing, unwinding, and waking up fully refreshed.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Comfy clean room
Comfy clean room. Nice shower. Tram stop outside hotel for central. Also not far to catch the sprinter to and from airport. Stayed here twice and would definitely stay here again
28 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
John,
Thank you for sharing your experience and for choosing XO Hotels again. It is wonderful to hear that you enjoyed your comfortable and clean room, the refreshing shower, and the convenient location that made exploring Amsterdam easy.
Many guests appreciate being able to step outside the hotel and quickly connect with the city by tram, while also having practical transport options for arriving from or returning to the airport. After a day of sightseeing, it is always nice to come back to a clean room and a comfortable bed to relax.
We are especially happy to know that you have already stayed with us twice and would choose XO Hotels again. Our friendly team works hard every day to provide a reliable and pleasant stay for all our guests.
For your next visit, booking directly with XO Hotels gives you a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We look forward to welcoming you back for another comfortable Amsterdam stay!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Reply from XO HOTELS AMSTERDAM
MUHAMMAD IDREES,
Thank you for your kind words. It’s great to hear that your stay in Amsterdam felt like such a good balance — a comfortable room, a convenient location, and a price that makes the trip even more enjoyable.
Many guests choose XO Hotels for exactly that experience: waking up in a clean, quiet room, stretching out on a comfortable bed, and stepping outside with public transport close by to explore the city with ease.
It’s this consistency, together with our friendly team behind the scenes, that keeps guests coming back again and again.
For your next visit, booking directly with XO Hotels gives you extra benefits like 10% discount and city tax included, making everything just a bit simpler.
We hope to welcome you back soon for another easy and relaxing stay in Amsterdam.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
A very pleasant XO Hotels experience
A very pleasant experience. The hotel room (3 people) was adequately spaced and the room and bathroom were very clean. The only exception being the sheet on the duvet which had a stain and which wasn’t replaced the first time I asked. The staff are very friendly and will help finding your way around the town. I would have appreciated being able to have a good coffee at breakfast, but that seems generally to be an issue in Amsterdam: I wasn’t able to grab a decent coffee in the whole city. The breakfast buffet was ok, but becomes repetitive after 4 days. I would recommend this hotel due to all the positive aspects I mentioned and its location next to the number 2 tram station. Less one star because of the negative points mentioned. I would choose this hotel again, if I were to visit Amsterdam again.
26 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
John,
Thank you for sharing your detailed experience with us. We are happy to hear that your stay at XO Hotels was overall very pleasant and that you appreciated the spacious room for three guests, the cleanliness, our friendly team, and the convenient location with easy access to tram connections into Amsterdam.
It is wonderful to know that our team could help you discover the city and make your visit a little easier. After a day exploring Amsterdam, many guests enjoy returning to a clean and comfortable room where they can relax and recharge.
We appreciate your comments about the duvet cover and breakfast experience. A clean room is essential, and if the stain had been reported during your stay, our team would have been able to solve this immediately and improve your experience. We always aim to assist guests as quickly as possible.
For future visits, booking directly with XO Hotels gives you a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We would be happy to welcome you back for another Amsterdam adventure, hopefully with the perfect coffee included!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Excellent 2 day stay
Excellent 2 day stay. The room was very clean and the bed was very comfortable. The location has both tram & metro close. Can store your luggage, if you arrive early.
The staff is really the stars. So helpful and friendly. Will recommend and stay on future visits.
22 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Tom Murry,
What a lovely way to describe your stay, thank you for sharing it. It’s great to hear you enjoyed those two days in Amsterdam — stepping into a clean room, sinking into a comfortable bed, and having tram and metro just around the corner really sets the tone for an easy city trip.
Your kind words about the team mean a lot. Many guests choose XO Hotels for that warm, reliable service — a friendly face at reception can make all the difference after a day exploring the city.
It’s also nice you made use of the luggage storage; it often helps guests start their Amsterdam adventure right away without waiting.
For a future visit, booking directly with XO Hotels comes with extra perks like 10% discount and city tax included, making your stay even smoother.
We’ll be happy to welcome you back for another relaxed stay — your comfortable bed will be waiting.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
This was a hotel a bit away from the…
This was a hotel a bit away from the city center so you had a more calm atmosphere and nights were quiet. For a family a very suitable place, but for small children might not have enough stuff to do. There’s a tram stop right next to the hotel and you’ll be in city center in less than 20 minutes. Nearest train station is a 15 min walk away or one tram stop.
The staff was overall very friendly and helpful. The room was quiet, beds good, everyone slept well. Shower temperature seemed to have two settings- very hot and warm, would have loved a cold shower after a hot day outside but we survived!
Breakfast buffet was okay, the usual things. Coffee machine was super slow and lines formed by it easily. Juice wasn’t really juice but mostly water but the cherry drink was a hit with the kids.
Overall- everything worked as promised. One extra star for the staff!
26 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Inka,
Thank you for your thoughtful review and for choosing XO Hotels in Amsterdam for your family stay.
It sounds like you experienced exactly what many guests appreciate: a calm atmosphere away from the busiest center, quiet nights, and a tram stop right outside so you can be in the heartThank you for your thoughtful review and for choosing XO Hotels in Amsterdam for your family stay.
It sounds like you experienced exactly what many guests appreciate: a calm atmosphere away from the busiest center, quiet nights, and a tram stop right outside so you can be in the heart of Amsterdam in minutes. Coming back to a peaceful room with good beds after a day of exploring makes a real difference for families.
We’re glad our friendly and helpful team stood out for you. If anything had been mentioned during your stay—like the shower temperature or the breakfast coffee flow—our team would have been happy to assist immediately to improve your experience on the spot.
Many guests choose XO Hotels for the reliable comfort, clean rooms, and convenient location. When booking directly with XO Hotels, you also enjoy 10% discount, city tax included, and a free first hour of late check-out—extra ease for family trips.
We hope to welcome you back to Amsterdam soon—next time with an even smoother breakfast line and maybe an extra cherry drink for the kids!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Not 4 star hotel quality
Not 4 star hotel quality.
Checked in and allocated room. Arrived in room and immediately disappointed. Room dated and not clean. Mattress toppers on bed clearly visible sheet does not even cover these. Bath was dirty, mirrors dirty, dust and crumbs visible throughout room.
Decided to go back to reception and look for different room. Staff changed room - but made a bit of an issue out of it.
Went to second room. Beds better, but room still dated and in need of a deep clean. Evident cleaners are doing bare minimum on room change over. Glass door into bathroom not clean, shower doors barely cleaned black tiles in bathroom with soap/product splashes from previous guests not wiped down. Sink blocked and very slow to drain, old questionable hair in slink from previous guests.Faded woodwork and carpets spillages evident splashed up on walls. And to top it off opened the wardrobe to find a used towel thrown in the bottom from previous guests.
Didnt bother complaiming a second time as was made to feel like an inconvienience the first time and was evident that it appeared to be the same in all rooms.
Hotel located in a business park a bit off the beaten track.
Large grassy area opposite front door with bin beside it, while partner was smoking one morning witness rat in this area.
**edit having read recent reviews since posting it is clear this is not an isolated problem and needs to be addressed
**edit on reply...note i did express my concerns and was reluctantly given a new room by staff but was met with same issues. It appears replies are quite generic and time is not taken to review issues
23 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
M M,
Thank you for taking the time to share your detailed feedback. We are sorry to read that your stay did not meet your expectations and that the cleanliness and condition of the rooms left a disappointing impression.
A hotel room should feel welcoming from the moment a guest opens the door, and it is clear that this was not your experience. The issues you describe regarding cleanliness, maintenance, and items left behind by previous guests are not in line with the standards we aim to provide at XO Hotels. Had these concerns been reported during your stay, our team would have taken immediate action to address them and improve your experience as quickly as possible.
Many guests choose XO Hotels in Amsterdam for our comfortable beds, convenient public transport connections, and friendly service. We continuously review guest feedback to help maintain consistency and reliability across all our hotels.
For future guests, booking directly with XO Hotels offers benefits such as a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
Thank you again for sharing your observations. Feedback like yours helps us continue improving for the many guests who stay with us each year.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
the location was great
the location was great! close to the trainstation and the tram stop! not to far from the city centre but still far enough out that there was little to no disturbances during the night. the room was spacious, the bathroom was modern and clean, the coffee machine was clean too (not used to that). very friendly staff, open to help you with whatever problem you might have! next time i visit amsterdam i will absolutely stay here again!
28 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Hannah Lovise Kristoffersen,
Thank you for your wonderful review and for choosing XO Hotels in Amsterdam!
It sounds like you found the perfect balance: close to the train station and tram stop, yet far enough out to enjoy quiet nights and restful sleep. Many guests appreciate exactly that—easy access to the city center without the nighttime disturbances, returning to a spacious, clean room and a modern bathroom.
We're especially glad you noticed the friendly staff ready to help with anything you might need, and even the clean coffee machine in your room! That attention to detail is what we strive for every day.
For your next visit, remember that booking directly with XO Hotels gives you 10% discount, city tax included, and a free first hour of late check-out—extra perks to make your stay even smoother.
We can't wait to welcome you back to Amsterdam—your room will be waiting!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Very easy checkin checkout process
Very easy checkin checkout process. The staff were friendly and helpful. The rooms cleaned, beds changed and towels changed every day. Coffee machine in the room was a great touch. The only downside is that the shower leaked water a little under the glass, because of the peice of plastic over the plug hole, so removed it and was fine.
28 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
John Ellis,
Thank you for your kind review!
It sounds like a smooth stay from start to finish: easy check-in and check-out, friendly and helpful staff, and the comfort of coming back each day to a fresh room with clean towels and made beds. Little touches like the coffee machine also make the morning feel a bit more like home.
We’re glad you felt well taken care of at XO Hotels in Amsterdam, as many guests appreciate the reliable service, clean rooms, and comfortable beds. Regarding the shower, we’re sorry for the small inconvenience. If this had been mentioned during the stay, our team would have been happy to look into it immediately and help improve the experience on the spot.
For future stays, booking directly with XO Hotels also gives you 10% discount, city tax included, and the first hour of late check-out free.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
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