The hotel is good and the beds are very comfortable. Breakfast is quite good and offers a nice variety. However, the hotel would be absolutely perfect if they provided room slippers, a laundry bag,... See more
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We only stayed here for a day as we needed a place to crash following an all-nighter, so I can't really talk about the facilities. I can talk about the very friendly staff, and the hotel being right n... See more
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A very pleasant experience. The hotel room (3 people) was adequately spaced and the room and bathroom were very clean. The only exception being the sheet on the duvet which had a stain and which wasn’... See more
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The best thing about this hotel is the location, near the museums and a tram stop. It is also in a quiet neighborhood. The bedroom was really nice, The bathroom had a large shower which we liked. Alto... See more
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Company details
About XO HOTELS AMSTERDAM
Written by the company
XO Hotels Amsterdam 🛏️
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
Contact info
Molenwerf 1, 1014 AG , Amsterdam, Netherlands
- 0202629263
- info@xohotels.com
- xohotels.com
4.1
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Location location location
I recently stayed at XO Hotel City Center and unfortunately found that the overall experience didn’t meet expectations, despite a couple of positives.
The best part of the hotel is its excellent location — just a few blocks from the central train station and within easy walking distance to everything in central Amsterdam. The bed was also comfortable, which made the nights restful.
However, nearly every other aspect of the stay was disappointing:
Check-in was poorly coordinated. I arrived early and was told the staff would notify me once my room was ready, but no one ever followed up. Throughout my stay, customer service felt inattentive and unhelpful.
The room was not properly cleaned upon arrival. There was mold in the shower, the shower hose was rusty, and contact lenses were stuck to the bathroom wall. Bedding was stained — sheets, duvet, and pillowcases — and housekeeping repeatedly rehung dirty towels instead of replacing them. I had to ask multiple times for fresh bedding, and even then only the sheets were changed. Basic supplies like toilet paper and soap also had to be requested multiple times at the front desk.
The room itself was extremely small. The hallway floors creaked loudly, and the carpets throughout the hotel were stained and had an unpleasant smell. The bathroom mirror light didn’t work, and staff couldn’t locate anyone to replace the bulb before I checked out several days later.
The hotel WiFi was very weak, frequently dropped, and often showed error messages about channel conflicts. This made it unreliable for even simple use. Breakfast was also very basic, with powdered eggs, breakfast meats, cold cuts, and fruit — not particularly appealing for the price.
The hotel’s website lists American Express as an accepted payment method, but their payment system would not accept my Amex card, which was frustrating and misleading.
Overall, while the location and bed were definite positives, the combination of cleanliness issues, poor maintenance, weak WiFi, subpar breakfast, and lackluster customer service made this stay far below expectations. I hope the hotel addresses these issues for future guests.
31 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Derek Britt,
Thank you, Derek, for taking the time to share such detailed feedback. We are pleased that you appreciated our excellent central location and comfortable bed, but we are genuinely sorry that so many other aspects of your stay fell short of expectations.
The cleanliness and maintenance issues you describe, including the shower, bedding, towels and bathroom light, are certainly not the standard we aim to provide. If these issues had been reported during your stay, our team should have acted immediately to address them and improve your experience. The same applies to the Wi-Fi, room supplies and other practical concerns you encountered. We also regret that our communication regarding your early arrival did not meet your expectations.
Many guests choose XO Hotels City Centre for its central location, comfortable beds and friendly service, and we are committed to making that experience consistent. Your comments are valuable in highlighting where we need to improve.
For future stays, booking directly with XO Hotels gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We hope future guests will experience the clean, comfortable and welcoming stay we strive to provide every day.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Everything positive!
We stayed there and everything was fine.
The location is a high point: very close to museumplein (nice green area) and also walkable untill the city center, and at the same time quiet, beautiful residential neighborhood, not inside the noisy crowded center.
There are some restaurants nearby, so u have it all there.
Room and bathroom very clean, helpful staff and the price was decent.
I do recommend!!
10 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Rafael Saraiva,
Thank you so much for your lovely recommendation! We’re very happy to hear that you enjoyed your stay and found both the room and bathroom clean, our staff helpful, and the price good value.
Our location is indeed one of the things many guests appreciate: you can enjoy the green surroundings of Museumplein and walk into the centre of Amsterdam, while returning to a quieter residential area at the end of the day. Having restaurants nearby makes it even easier to settle in and enjoy the neighbourhood.
At XO Hotels, we aim to combine exactly that convenience with clean, comfortable rooms and friendly, reliable service. It is wonderful to know that your experience matched what we strive to offer our guests.
For your next visit, booking directly with XO Hotels also gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
Thank you again for recommending us – we hope to see you back in Amsterdam soon! 😊
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Old mold rooms
The staff was great. While the room appeared clean, it had an extremely weird smell. The shower was moldy, and dirty. I ended up checking out a couple of days early and booked a room somewhere else.
10 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Pritesh,
Thank you for sharing your honest experience. We’re pleased to hear that our staff made a positive impression, but we are truly sorry that the smell and condition of the shower made your stay uncomfortable enough to leave early.
A clean and fresh room is fundamental to a pleasant hotel stay, and the condition you describe is clearly not what we want guests to experience. If the smell or shower had been reported during your stay, our team would have been ready to inspect the room immediately, address the issue and, if necessary, look at an alternative solution to improve your stay.
Many guests choose XO Hotels for our friendly staff, clean and comfortable rooms and convenient locations in Amsterdam. We work every day to provide a reliable experience, and feedback like yours helps us identify where we need to do better.
For future stays, guests who book directly also receive 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We hope that, one day, we will have the opportunity to provide you with the comfortable stay you originally expected.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
If you ask me for a review I always… simply not wow!
If you ask me for a review I always very honest 😇
The hotel is for me basic. Some remarks: parking is appr. 60% more expensive compared with other hotels in the neighborhood, only have the staff made me feel to have a conversation with, the breakfast is a nice variety but the scrambled eggs and the coffee are simply bad-tasting, the door of my shower was not closing with a wet bathroom as consequence (I assume the one next door as well as the carpet under the desk was completely wet 😱. But the bed was comfortable and I had a clean room close to where I needed to be.
11 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Stefan Verhasselt,
Thank you for being so honest — detailed feedback like yours is genuinely useful. We’re pleased that you appreciated the comfortable bed, clean room and convenient location, especially when you needed to be nearby.
We’re sorry about the shower door and the resulting wet bathroom and carpet. That should certainly not happen. If this had been reported during your stay, our team would have been happy to inspect it immediately and resolve the issue to improve your comfort.
We also appreciate your comments about breakfast. While many guests enjoy the variety, we understand that taste is personal, and your feedback about the scrambled eggs and coffee is noted. We’re equally sorry if our parking felt expensive compared with nearby alternatives. Parking in Amsterdam can be costly, and we always try to keep our own rate as competitive as possible.
It’s lovely to hear that our staff made you feel comfortable enough to have a conversation. Friendly, personal service is an important part of the XO Hotels experience.
When booking directly, you also receive 10% discount, city tax included, direct communication and the first hour of late check-out free.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Spacious and clean rooms
Very clean rooms. Comfortable beds. Good amenities like Wifi, coffee machine in the room. Good service and friendly staff. Close busses and trams.
3 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Mikael Lönebrink,
Thank you for your lovely review! We’re delighted to hear that you enjoyed the clean room, comfortable bed, in-room coffee machine and reliable Wi-Fi.
There is something very satisfying about returning after a day exploring Amsterdam, making a fresh coffee in your room and relaxing in a comfortable bed. With buses and trams nearby, getting around the city is also easy, while our friendly team is always ready to make your stay as smooth as possible.
Many guests choose XO Hotels for exactly this combination of clean and comfortable rooms, useful amenities, friendly service and convenient public transport connections. We work every day to provide a consistent experience that guests can rely on.
For your next stay, booking directly with XO Hotels also gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We hope to welcome you back soon for another comfortable stay!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Nice hotel close to train station
Really nice hotel close to the train station. The room was everything we needed and the shower was great but we stayed 3 nights and never had our dirty towels taken away I had to go down to reception to ask for clean towels, also little things like the coffee pods not being replaced it appears housekeeping just come into the room to make the bed.
3 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Andy,
Thank you for sharing your experience. We are pleased to hear that you enjoyed your stay, appreciated the convenient location near the train station, and found the room and shower to be exactly what you needed.
We are sorry, however, that the housekeeping service did not meet your expectations. Having to request fresh towels and noticing that coffee pods were not replenished certainly detracts from the overall experience. If these concerns had been brought to our attention earlier during your stay, our team would have been happy to resolve them immediately and ensure you had everything you needed.
Many guests choose XO Hotels for our comfortable rooms, friendly staff, cleanliness and convenient locations in Amsterdam. We continuously work to provide a consistent experience, and feedback such as yours helps us improve our service.
For future visits, guests who book directly with XO Hotels enjoy a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We hope to welcome you back for an even smoother stay next time.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Overall weak
Not perfect.
The level of cleanliness is "enough" but not flawless. Room ammenities (furniture, apllicances, overall state etc) were weak and outdated.
Hotel staff is kind'a unfriendly/careless. Room cleaning service did not happen for 2 days in a row although we have requested for it.
Poor experience for a 4 star hotel.
4 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Pedro Vaz,
Thank you for sharing your honest feedback. We're sorry to hear your stay didn't meet the 4-star standard you expected.
Cleanliness and attentive service are at the heart of every XO Hotels experience. When something falls short—like a missed room cleaning or furnishings that feel dated—we want to know immediately so we can fix it on the spot. Our team is always ready to help guests right away, and reporting issues during the stay gives us the chance to turn things around instantly.
Many guests choose XO Hotels in Amsterdam for our comfortable beds, friendly staff, and reliable daily cleaning. We welcome hundreds of visitors each month who enjoy this consistent, comfortable experience.
For your next trip, consider booking directly with us: you'll receive 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach our team directly by phone or email whenever you need anything.
We hope you'll give us another chance to show you the real XO Hotels hospitality.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The room was very dirty, bad breakfast
The room was very dirty, especially, the inside window still; there were chocolate wrappers under the beds. The shower floor became very slippery when wet. The TV remote control didn’t work; the problem was only solved on the second day-and after a second complain. It was necessary to replace two bateries. There was a cigarette burn on the bedsheet. Breakfast was poor, with significant restocking (juice and fruit). An asian member was unfriendly and unhelful. On a very positive note, the reception staff were friendly and helpful
6 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Luis Godinho,
Thank you for taking the time to share such detailed feedback. We're truly sorry your room didn't meet the clean, comfortable standard you deserve.
Imagine arriving after a day exploring Amsterdam, ready to relax in a fresh, spotless room—and finding instead that things weren't right. That's not the XO Hotels experience we promise. When issues like this are reported during the stay, our team can solve them immediately: a deep clean, new linens, or a room change. We're always ready to help guests on the spot.
It's good to hear our reception staff made you feel welcome. Friendly, helpful service is what hundreds of guests enjoy at XO Hotels every week. We're committed to making every stay reliable and comfortable, from our clean rooms to our excellent locations near public transport.
For your next visit, book directly with us: you'll receive 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach us directly by phone or email whenever you need anything.
We hope you'll give us another chance to show you the real XO Hotels hospitality.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
We had great stay at this hotel
We had great stay at this hotel. The rooms were big, clean and we had great sleep. Great breakfast and perfect location. The tram 2 stop in front of the hotel takes us straight to Amsterdam Central. Really happy with our stay and will definitely come back. Thank you
6 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lely Mccormick,
Thank you so much for this wonderful feedback! We're thrilled to hear you had a great stay at XO Hotels.
Picture this: you step into a spacious, clean room after a day of exploring, sink into a comfortable bed, and wake up refreshed just in time for a tasty breakfast. Then you hop on tram 2 right in front of the hotel and glide straight to Amsterdam Central—no stress, no transfers. That's the kind of effortless experience our guests love.
Our team works hard to create reliable, comfortable stays where every detail counts. With so many guests choosing XO Hotels for our clean rooms, excellent location near public transport, and great breakfast, you're in good company.
Next time, consider booking directly with us: you'll enjoy 10% off, city tax included in the price, and the first hour of late check-out for free. Plus, you can reach our team directly by phone or email whenever you need anything.
We'd be delighted to welcome you back to Amsterdam soon!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Reply from XO HOTELS AMSTERDAM
A BURKE,
Thank you for this lovely feedback! We're so glad you enjoyed the great location, cleanliness, and friendly staff at XO Hotels.
Imagine stepping out of the hotel and finding everything you need just moments away: the tram or bus stop right nearby, clean and comfortable rooms waiting for you, and a team that greets you with a warm smile every time. That's the kind of effortless, welcoming stay our guests love in Amsterdam.
Our housekeeping team takes pride in keeping rooms fresh and spotless, and our staff is always happy to help with anything you need. With so many travelers choosing XO Hotels for this combination of comfort, cleanliness, and excellent location near public transport, you're in good company.
Next time, book directly with us: you'll get 10% off, city tax included in the price, and the first hour of late check-out free. Plus, you can reach our team directly by phone or email whenever you need anything.
We'd love to welcome you back to Amsterdam soon!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
We stayed all family 4 person
We stayed all family 4 person. Everything was just perfect. Specialy securty because we left our children in the room for evenings and they locked the main door at nights you cant enter without card.elevators dosent work without card. Room was clean internet connection work so good. Thank you
21 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Ali A,
Thank you so much for your wonderful review! We are very happy to hear that everything was just perfect during your family stay.
It is great to know that you appreciated the cleanliness of the room, reliable Wi-Fi and the security measures throughout the hotel. After a day exploring Amsterdam, it is reassuring to return to a comfortable room where everything simply works as it should. Our team works 24/7 to make sure guests can enjoy a safe, comfortable and smooth stay at XO Hotels.
Many guests appreciate this combination of clean rooms, comfortable beds, friendly service and convenient access to public transport. We are especially pleased that your family experienced the kind of reliable stay we aim to provide every day.
When booking directly, you also receive 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
Thank you again for choosing us, and we hope to welcome your family back to Amsterdam soon!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
We loved the room size but night staff was rude
We loved the room size and overall planning of the room. It was functional, effective and spacious.
Location was prime as well - Delflandlaan tram station was nearby which was a big plus.
The night staff was rude - we complained about our bad room cleaning experience and they did not respond. Any queries were answered rudely. The cleaning staff took out our room key and nobody told us. When we escalated there was just silent treatment.
7 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Tushar Agarwal,
Thank you for sharing your experience. We are pleased to hear that you enjoyed the spacious, well-planned and functional room, as well as our convenient location near Delflandlaan tram station. Being able to reach Amsterdam easily by tram is certainly one of the advantages our guests appreciate.
Your concerns about the room cleaning should have been handled with more attention and courtesy, however, the night staff are not able to clean your room as they have to stay at reception.
If the cleaning issue had been reported in the morning, our team would have been happy to address it immediately and improve your experience.
Regarding the room key, our housekeeping team removed it out of habit as part of their usual routine. We understand that this was confusing, and the situation should have been explained clearly to you.
Many guests choose XO Hotels for spacious, clean and comfortable rooms, friendly service and excellent public transport connections. We are committed to making that experience consistent for every guest.
Direct bookings also include 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We hope your next stay will reflect the experience we aim to provide.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Excellent service
Excellent service. Staff were helpful.
Location was excellent too in a quiet area.
4 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
HILZ ChildofGod,
Thank you very much for your kind words! We are happy to hear that you experienced excellent service and found our team helpful and welcoming.
A quiet place to recharge after a day in Amsterdam can make all the difference. It is wonderful to know that you enjoyed our peaceful surroundings while still appreciating the excellent location. Many guests choose XO Hotels for this balance: comfortable rooms, friendly staff and convenient access to public transport and the city.
Our team works every day to make stays feel easy and reliable, and your feedback is a lovely confirmation that these efforts are noticed.
For your next stay, booking directly with XO Hotels also gives you 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.
We hope to welcome you back soon for another peaceful and comfortable stay!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Customer service and reception was nice…
Customer service and reception was nice but the beds were very uncomfortable and kept sliding off what they were put on top of and they were very high up. A/C barely worked and cleaners barely cleaned the room when it was time for room service.
9 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Joshua,
Thank you for sharing your honest feedback – we truly appreciate you taking the time to tell us about your experience.
We're glad to hear our customer service and reception team made a positive impression – our staff genuinely loves helping guests and creating that warm, welcoming atmosphere. That said, we're sorry the beds didn't meet your comfort expectations and that the A/C wasn't working as it should. Had these issues been mentioned during your stay, our team would have immediately looked into solutions – whether adjusting the bed setup or checking the climate control system (which can be set between 19°C and 24°C in our rooms).
Regarding the cleaning service, our housekeeping team cleans rooms daily, though if the "Do not disturb" sign was active or if you preferred not to be disturbed, this may have affected the timing. Our team is always ready to help guests immediately when issues are reported during the stay.
Many guests choose XO Hotels in Amsterdam for our excellent locations near public transport, friendly staff, and clean rooms. When booking directly, you get 10% discount, city tax included, and the first hour of late check-out free – plus direct communication with our team.
We hope you'll give us another chance to show you the full XO Hotels experience next time.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Great hotel
Great hotel. Well situated and 24/7 service.
Clean rooms with private bathroom and vending machines in lobby for a quick snack one drink. Highly recommend.
2 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Michael Sheppard,
Thank you so much for this wonderful review! It's fantastic to hear that you enjoyed the great location and 24/7 service at XO Hotels. Picture this: after a long day exploring Amsterdam, you know you can always count on our team being available, day or night.
Many guests choose XO Hotels for exactly what you experienced – clean rooms with private bathrooms, friendly staff ready to help, and those handy vending machines in the lobby for a quick snack or drink when you need a little something extra. It's that reliable, comfortable stay that makes Amsterdam trips so much more enjoyable.
When you book directly through our website, you get exclusive benefits: 10% discount, city tax included in the price, and the first hour of late check-out for free. Plus, direct communication with our team means any questions or needs are handled quickly and personally.
We're thrilled you highly recommend us – it means our commitment to consistency and guest satisfaction really shows. Hope to welcome you back soon for another great stay!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Chased by house keepers to check out 2…
Chased by house keepers to check out 2 times at 09:20 and 09:25 respectively, Disappointed!!
7 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Ng Concord,
Thank you for sharing your feedback – we truly appreciate your honesty. We understand how frustrating it must have felt to be approached twice about check-out timing, especially when you were hoping for a relaxed morning.
At XO Hotels, our standard check-out time is before 11:00 AM, though guests who book directly through our website enjoy a free late check-out until 12:00 PM. Had it been mentioned at reception that housekeeping was too early, our team would have been happy to interfere.
Many guests choose XO Hotels in Amsterdam for our friendly staff, clean rooms, and the reliability of knowing exactly what to expect. When you book direct, you also get 10% off, city tax included, and direct communication with our team – plus that first hour of late check-out for free.
We're sorry this part of your experience didn't meet expectations, and we hope you'll give us another chance to show you the genuine hospitality XO Hotels is known for.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Another visit to Amsterdam and again…
Another visit to Amsterdam and again same hotel as first time, of course 🙂
Everything was as expected 👏🏻 top notch
Friendly and kind all staff members makes you feel honestly welcomed.
5 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
mrdja,
What a wonderful feeling – coming back to Amsterdam and choosing XO Hotels again, just like last time! It's exactly that sense of familiarity and trust that makes returning guests feel so at home. Imagine walking in, knowing you'll be greeted by the same friendly faces and that comfortable room waiting for you.
It's fantastic to hear that everything was top notch and just as expected. Our team takes real pride in creating that honestly welcomed feeling – because when staff members are kind and genuinely friendly, it makes all the difference in how you experience Amsterdam.
Many guests choose to book directly through our website for good reason: 10% discount, city tax included in the price, and the first hour of late check-out for free. Plus, direct communication with our team means any questions are answered quickly and personally.
Thank you for being one of our valued returning guests – it means the world to us that you trust XO Hotels for your Amsterdam stays. Here's to many more visits!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Great room but staff not very friendly
The room was nice with a great shower, nice view, lots of storage, and a mini fridge. The beds were a bit hard and the pillows were too thick with no alternatives. The front desk staff were not very friendly.
2 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Greg Kossoff,
Thank you for taking the time to share your honest feedback – it's really helpful for us to know what worked well and what didn't quite hit the mark.
It's great to hear you enjoyed the nice room, that great shower, the view, and all that storage space with the mini fridge. These are exactly the details that make guests feel comfortable during their Amsterdam stay. That said, we're sorry the beds felt a bit hard and the pillows too thick without alternatives available. Had this been mentioned during your stay, our team would have immediately looked into solutions to improve your comfort.
We also apologize that the front desk staff didn't come across as friendly as they usually are. Our team is genuinely known for being warm and welcoming, and we always aim to make every guest feel honestly welcomed from the moment they arrive.
Many guests choose XO Hotels for our clean rooms, excellent locations near public transport, and reliable service. When booking directly, you get 10% off, city tax included, and the first hour of late check-out free – plus direct communication with our team.
We hope you'll give us another chance to show you the full XO Hotels experience next time!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
They dont speak spanish and dont treat…
They dont speak spanish and dont treat us as we expected, at the room some parts were broken ande they dont clean so much
2 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Monica Berges,
Thank you for sharing your experience with us. We sincerely regret that your stay did not meet your expectations when choosing XO Hotels.
We understand how important it is to feel well taken care of, especially when traveling. Our reception team is available 24 hours a day and speaks English and Dutch to assist guests with any needs.
If there were any broken parts in the room or the cleaning was inadequate, we would have appreciated knowing about it during your stay – our team can resolve 99% of issues on the spot and immediately improve your experience.
Many guests choose XO Hotels in Amsterdam because of our excellent location near public transport, clean rooms, and friendly staff. By booking directly, you receive a 10% discount, the tourist tax included in the price, and the first hour of late check-out free, in addition to direct communication with our team.
We look forward to the opportunity to show you the true hospitality experience that XO Hotels offers in the future.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Perfect choice for a stay in Amsterdam
Very nice city hotel with spacious and comfortable rooms.
Convenient car park at the hotel. Tram into the city center stops directly in front of the hotel.
XO Hotel Couture is a good choice for a city trip to Amsterdam.
24 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Marion M,
Thank you so much for this lovely review! It's wonderful to hear that you found XO Hotel Couture to be a good choice for your Amsterdam city trip – and that spacious, comfortable room made all the difference.
Picture this: stepping off the tram right in front of the hotel after a day exploring the city center, knowing you have that convenient car park waiting if you need it, and heading up to your comfortable room to relax. It's exactly that combination of easy access and real comfort that makes XO Hotels Couture such a popular choice for Amsterdam visitors.
Many guests choose our hotel for the reliable quality – clean rooms, friendly staff, and that excellent tram connection (line 2 goes straight to Museumplein and Dam Square in minutes). When you book directly through our website, you get 10% discount, city tax included in the price, and the first hour of late check-out free. Plus, direct communication with our team means any questions are answered quickly.
We're thrilled you'd recommend XO Hotel Couture for a city trip to Amsterdam – that's the best endorsement we could ask for!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
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