I booked a quad room for myself, husband & 2 teens. Lovely comfortable, clean & spacious room. We had breakfast included & it was fab, lots of choice. Once we got the hang of the tram system, it was e... See more
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The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings le... See more
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Great location, very close to everything but not quite in the chaos. Train/metro stations an easy 5 min walk. Clean and tidy, fairly new bathroom, good hot shower. Staff helpful, always someo... See more
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Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more
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About XO HOTELS AMSTERDAM
Written by the company
XO Hotels Amsterdam 🛏️
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
Contact info
Molenwerf 1, 1014 AG , Amsterdam, Netherlands
- 0202629263
- info@xohotels.com
- xohotels.com
4.1
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It was fine
It was fine, although they didn't wash the mugs above the coffee machine in our room, and didn't provide slippers right away and we had to ask for them.
The location was great, very close to a tram/bus station.
The staff was competent, and they had plenty of snacks in the vending machines in the hall.
10 July 2026
Unprompted review
The cleaning was disgraceful.
The cleaning was disgraceful, we were on the very top floor which you had to travel up many stairs since there wasn’t actually a lift to our specific area. There was mold on the walls, paint job was awful, everytime we had a shower the whole floor would flood because there was a slope for the water to go into the drain. The cleaner didn’t even bother making our beds properly, our bin wasn’t emptied, there was stains on the bed sheets and the curtains. The light flickered constantly, one of the light switches just didn’t work. The smell of smoke out in the hallway was very strong as well.
The staff for very pleasant and we had no issues with them at all, they were very helpful.
As this was my first holiday away by myself with my best friend. It was a horrible experience in the hotel itself.
12 July 2026
Unprompted review
Very nice stay
Very nice stay, rooms were clean, parking was very easy and enough empty places for parking. On the top tram station is hardly 50 meter, staff was very friendly, we had enough options for breakfast also
Overall, i enjoyed my stay
15 July 2026
Unprompted review
The room was moldy and smelled awfull
The room was moldy and smelled awfull. I reported it to the manager of the hotel and she said I would get refunded for the stay, 5 weeks later and still no word from them, I would never go there again
10 June 2026
Unprompted review
cleaner is not doing their work right
The hotel room was fine, but the cleaner is not doing their job well. When they clean the bed, they throw my pyjamas to the floor. And the most RIDICULOUS is that they placed the rubbish bag with rubbish in it from the toilet into one of our luggage??? I don’t know what is the purpose of doing this but this make my stay unpleasant
13 July 2026
Unprompted review
It was the worst experience I have ever…
It was the worst experience I have ever had. The hotel staff are so rude and disrespectful. The hotel is full of esc**rts and pimps who rent rooms in full view of hotel management and continue their work from the hotel. I feel absolutely no safe. The police also keep coming in and out due to violent situations.
It was the hotel XO hotels:
Hotel Artemis
11 July 2026
Unprompted review
Enjoyable Stay
Nice hotel in great location. Staff was helpful and friendly. Did not take part in the breakfast. The only issue we had was that our room had no reading lights at the bed.
11 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Ken Bowles,
Thank you for sharing your experience with us. It’s great to hear you enjoyed the location and felt welcomed by our friendly team—that’s exactly the kind of stay we aim to create at XO Hotels.
After a day exploring Amsterdam, many guests love to unwind in their room with a good book, so we understand how missing bedside reading lights can be inconvenient. If this had been mentioned during your stay, our team would have gladly looked for a solution right away to make your evening more comfortable.
We’re happy to know that many guests appreciate our clean rooms, comfortable beds, and the ease of getting around thanks to our convenient locations. For a next visit, booking directly with XO Hotels comes with nice extras like a 10% discount and a free first hour of late check-out—perfect for a relaxed morning.
We hope to welcome you again soon for an even smoother stay.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The hotel was very good
The hotel was very good, the location is perfect, good transportation and accesability. We have enjoyed the good breakfest very much. The reception staff was very helpfull and very nice.
I have only two feedbacks:
1. The room was not cleaned for 2 days consequtive. We mostly wanted to change the towels. I called reception and some body gave us towels but the dirty remain.
2. The room was very hot. I belive that AC vent are wrongly placee and not really cool the room. In adition the shower was heated . We have informed the reception who bring down the heat in the bathroom.
6 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Rozana,
Thank you for sharing your experience in such a clear way — it’s great to hear that your stay overall felt good, with a perfect location, easy transport and a breakfast you really enjoyed.
Staying at XO Hotels in Amsterdam is meant to feel exactly like that: you step outside and reach the city easily, then come back to a comfortable room and a friendly reception team ready to help with questions or little requests. It’s nice to read that our staff at the front desk felt helpful and kind throughout your visit.
At the same time, we understand your two points about the room. When towels are replaced but the rest of the room isn’t refreshed for two days, it doesn’t give that fully “reset” feeling many guests look forward to after a day of exploring. Ideally, once you called about the towels, housekeeping would have followed up more completely so that the room felt properly serviced during your stay. The heat in the room and the bathroom also matters a lot to comfort; we’re glad the reception could adjust the bathroom heating, and your impression about the AC vents helps us look more closely at how well the cooling reaches the whole space.
Many guests choose XO Hotels for clean rooms, comfortable beds and friendly staff, and feedback like yours helps future guests feel confident that, when something isn’t perfect, we’re listening and improving. For next trips, booking directly with XO Hotels brings extra benefits such as a 10% discount, citytax included in the price, direct communication with our team and the first hour of late check‑out free — small touches to make your time in Amsterdam feel even more relaxed and well taken care of.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The best hotel in Amsterdam
The best hotel in Amsterdam, near Arena and Metro. You can dining in Ikea 100 meters from the hotel.
11 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Artur Grajewski,
Thank you for this enthusiastic review — it’s wonderful to read that you consider us “the best hotel in Amsterdam” and that our location worked so well for you.
Being close to the Arena and the metro means guests can step out of XO Hotels, catch a train within minutes and be in the heart of Amsterdam before they know it, whether it’s for a concert, a match or a day in the city. And having IKEA just around the corner adds a fun, practical touch: you can grab an easy meal a few steps from your room before heading back to relax.
Many guests stay with XO Hotels because they appreciate this mix of excellent location, comfortable stays and straightforward convenience, and your words help future visitors picture that experience before they book. For next trips, booking directly with XO Hotels gives extra benefits such as a 10% discount, citytax included in the price, direct communication with our team and the first hour of late check‑out free — small perks to make each stay feel even more worthwhile.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The room
The room was pretty, but room number 206 view is awfull, only a small Window where you can see just roof.. Feeling you are staying in cleaning closet.
The breakfast wasn't anything special. Porridge was not served. The rooms were cleaned well.
9 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
asiakas,
Thank you for sharing your experience — it sounds like your stay had some lovely parts, but also a few details that didn’t quite match the picture you had in mind.
Room 206 being pretty but facing mostly the roof can really change the feeling of the space; instead of opening the curtains to Amsterdam, it can feel a bit like being tucked away in a storage corner. If this had been mentioned during your stay, our team would have looked into options to improve the feeling of the room, for example by checking if another room was available or helping adjust the setup so it felt more comfortable.
We’re glad to hear that the room was cleaned well, because many guests choose XO Hotels for clean rooms and reliable housekeeping. At the same time, breakfast should feel like a small daily treat, not “nothing special”, and your note about the missing porridge helps us fine‑tune what we offer so future mornings feel more satisfying.
Every year, many guests stay with XO Hotels in Amsterdam and appreciate our comfortable beds, friendly staff and easy access to public transport, and we are committed to keeping that level of trust. For future visits, booking directly with XO Hotels gives extra benefits like a 10% discount, city tax included in the price, direct communication via phone or email and the first hour of late check‑out free — small touches that can help the whole experience feel more complete.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Never again :-(
I’d been to this hotel twice before over the last 15 years, when it was called ‘The Tulip’ and whilst I knew this wasn’t a ‘premier’ hotel as-such, I thought this was a good place to bring my daughter and her best friend due to the cost of accommodation (and locality) in Amsterdam. I’d noted during booking that the hotel had been taken over by the ‘XO’ franchise and assumed that the hotel had improved. During our previous visits, there’d been no breakfast on offer but since it was taken over by ‘XO’, there was indeed breakfast. I thought it was a win-win.
I’d booked a triple room after checking out the website and seen the views of the rooms. ….
However, upon arriving, the man on reception was rather un-welcoming and told me to check-in using the machine. We had 3 huge (and heavy) suitcases, with 3 smaller bags. Our room was number 321 and this was at the ‘TOP’ of the hotel with part of the way round a tiny steep spiral staircase. I appreciate equality and all that, but I had absolutely no help what-so-ever trying to even find the room (through-out the maze of corridors and stairs) let alone carrying three heavy suitcases and got kids and hand luggage around these stairs. I was less than enthusiastic by the time we were finally in our room. When I say ‘room’…… it was actually more like a bit of a hovel.
We were obviously in the loft conversion area of the hotel and granted whilst it was a ‘triple’ room, it wasn’t quite what I’d expected and certainly not what I’d booked after seeing the pictures of the rooms online.
The room wasn’t spotlessly clean, there had been something splashed up against the wall, a huge hole in another part of the wall, dust and old sweets left under the bed. There was a few broken mobile-phone cables left across the floor which hadn’t been put in the bin. There were lights which didn’t work and no bedside lamp for the twin beds.
This was (for me) looking like rather a budget hotel (from my initial impressions) and certainly not from my positive experiences from ‘The Tulip’.
The bathroom however (was the most tiniest of bathrooms!) but was indeed spotless and (finding out the next morning) had an excellent shower.
Upon the first evening, the noise outside the hotel was unbelievable. There was no chance whatsoever of any sort of sleep without earbuds in. Locality was excellent but a decent nights sleep, absolutely not.
The breakfast the following morning wasn’t great …. so much so that we had breakfast on the Damrak on the second day.
It was a good job we were only there for 2 nights. Had we been staying any longer, I’d have tried to go elsewhere and I will certainly not be staying here ever again. I’d paid almost 700Euros for 2 nights and I don’t think this was worth the cost. Apologies for the poor review, but I feel this hotel has gone terribly downhill.
9 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Susan,
Thank you for returning to us after so many years and for sharing such a detailed experience — we truly understand how disappointing this must have felt, especially when traveling with your daughter and her friend.
Arriving in Amsterdam should feel easy and welcoming, not like navigating stairs with heavy suitcases and unanswered questions. What you describe regarding the check-in experience and lack of assistance is not the level of care our team aims to provide. Had this been brought to our attention during your stay, we would have immediately looked for a more suitable room or assisted with luggage to make things more comfortable.
Many guests choose XO Hotels for reliable comfort, clean rooms, and a smooth stay near public transport, and it is clear we missed that mark here. Your comments about cleanliness and room condition are taken seriously, as consistency is key to the experience we promise.
For future stays, booking directly via XO Hotels includes benefits like a 10% discount and direct communication, so we can better support specific needs in advance.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Our room had cobwebs
Our room had cobwebs, shower was leaking. There were ear plugs from a previous guest between the bed. The bed cushions were stained. Like the could have been washed. The carpets looked like they need to be deep cleaned.. the receptionist, didn't want to be there. He was so unwelcoming.
30 June 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lebogang Malebye,
Thank you for sharing this experience — finding cobwebs, stains and old earplugs in the room is the exact opposite of the clean, comfortable feeling guests should have when they arrive at XO Hotels in Amsterdam.
A stay here is meant to feel like a calm pause between exploring canals, museums and cafés: you come back, kick off your shoes and relax in a fresh room with a good shower and a comfy bed. What you describe about the leaking shower, stained cushions, carpets needing a deep clean and items left by a previous guest shows that our standards were not met during your visit. If this had been reported to the team while you were staying with us, housekeeping and maintenance would have stepped in immediately to correct the issues and improve the room so you could truly unwind.
It’s just as important that the welcome at reception feels warm and genuine. An unwelcoming check‑in can color the whole stay, and that is not the experience we want our guests — or future guests reading this — to have. Your feedback helps us coach our team to be consistently friendly and attentive, so every arrival starts on the right note.
Many guests stay with XO Hotels each year because they trust our clean rooms, comfortable beds and helpful staff, and we are committed to making sure that trust is deserved on every stay. When guests book directly with XO Hotels, they also benefit from a 10% discount, city tax included in the price, direct communication via phone or email, and the first hour of late check‑out for free — small touches that help make a city trip feel smoother and more relaxed.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Claustrophobic rooms
Stayed at the blue square for four nights. Overall great hotel and service at the reception. However, our room didn’t have a window that could be opened, and the AC never blew in fresh air which made the stay quiet claustrophobic.
The cleaning staff also only ‘cleaned’ by giving some new towels. No toiletpaper or additional tissues for the bathroom. No changing of the sheets or anything.
Breakfast was fine, though the scrambled eggs was an unpleasant experience I didn’t see coming. Perhaps you add sugar instead of salt?
Placement is great and it’s easy to access the city within 15-20 minutes.
For the price it was fine, but a few adjustments would have made it perfect.
6 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lukas Sjøberg,
Thank you so much for staying with us at XO Hotels Blue Square and for sharing such a clear picture of your experience — four nights is enough to really feel both the good and the “could-be-better” parts of a hotel stay.
We’re happy to hear you enjoyed the reception service and our location, with the city just a short ride away and Amsterdam waiting outside like a big playground of canals, museums and cafés. At the same time, a room that feels stuffy and a cleaning routine that doesn’t fully refresh the space can make the stay feel less relaxing than it should, especially when you’re there for several nights. If this had been reported to us during your stay, our team would have acted immediately to adjust the room setting or, if possible, offer an alternative room and ensure housekeeping brought everything you needed to feel comfortable.
Many guests choose XO Hotels for reliable comfort, clean rooms and friendly staff, and your remarks help us fine-tune those standards so future stays feel more airy, fresh and well taken care of. We also take your comment about the scrambled eggs seriously — breakfast should be a pleasant start to the day, not a surprise in the wrong way — and we’ll review this with our kitchen team.
For future visits to Amsterdam, booking directly via XO Hotels gives extra advantages like a 10% discount, city tax included in the price, direct communication with our team before arrival and the first hour of late check-out for free, which together makes the whole experience smoother and more predictable.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Reply from XO HOTELS AMSTERDAM
Alexandr Bezus,
Thank you for the perfect 5-star rating! It's moments like these that remind us why we love welcoming guests to XO Hotels and sharing Amsterdam's magic with them.
Envision your own story here: arriving to friendly staff, sinking into comfortable beds in clean, cozy rooms, savoring a tasty breakfast, and stepping out to public transport just minutes away — ready to create unforgettable memories in the city.
Thousands of guests have already trusted our reliable hospitality and left with smiles. Book directly for that extra touch: 10% off rates, the first hour of late check-out free, and our team always available by phone or email.
Five stars from you? That's the best invitation for more guests to join the XO experience!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Good Hotel
Lovely hotel, the room was clean and tidy, our only issue was other visitors slamming their room doors closed at 1 and 2 in the morning but other than that we enjoyed our stay at the Artemis.
6 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Claire Douglas,
Thank you for sharing your experience—it’s great to hear you enjoyed your stay overall.
We can picture you settling into a clean, tidy room, ready for a good night’s sleep after a day in Amsterdam, and then suddenly being pulled out of that quiet moment by doors slamming in the hallway at 1 or 2 in the morning. Even when everything in the room feels right, noise from other guests can really disturb the feeling of rest, and that’s understandably frustrating. If this had been mentioned during your stay, our team would have stepped in right away to address the disturbance and help restore the calm, so your night could match the comfort of the room.
Many guests choose XO Hotels because they value clean rooms, comfortable beds and a consistently relaxed atmosphere, and we work every day to maintain that, even when some visitors are less considerate with noise. It’s very encouraging that, aside from this, you enjoyed your time at the hotel—that’s the experience we want future guests to feel confident about when they book. For next visits, booking directly with XO Hotels gives extra benefits such as a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with a stay focused on easy comfort.
We hope a future night with us brings the same cleanliness and comfort—this time with doors staying as quiet as your room.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Highly recommend
I booked a quad room for myself, husband & 2 teens. Lovely comfortable, clean & spacious room. We had breakfast included & it was fab, lots of choice. Once we got the hang of the tram system, it was easy to navigate our way in/out to the city. Very convenient having the tram right outside. Our luggage was stored both before checking in & after we checked out. We would stay here again if coming back. The staff are all very helpful & friendly also.
7 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Emily Kerins,
Thank you so much for sharing this—it sounds like you had a really lovely family stay with us.
We can picture you all heading out from XO Hotels in the morning: teens in tow, hopping on the tram right outside, and then coming back in the evening to a spacious quad room where everyone has enough space to relax and sleep well after a busy day in Amsterdam. Many families choose us for exactly that mix—clean, comfortable rooms, tasty breakfast with lots of choice, and a location that makes getting in and out of the city simple.
It’s great to hear the luggage storage before check-in and after check-out made your trip easier; our team works hard to keep those practical details smooth so guests can focus on enjoying their time together. The fact that you would stay again and found the staff helpful and friendly is a big vote of confidence, and it helps future guests trust XO Hotels when choosing where to stay with their families. For next time, booking directly with XO Hotels also brings extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free—perfect for one more relaxed breakfast or tram ride before heading home.
We’re really happy your family trip felt this easy and comfortable—sounds like the teens had a good base for exploring too.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Reply from XO HOTELS AMSTERDAM
F B Mamun Or Rashid,
Thank you for your lovely words—short, but they say everything.
We imagine you arriving, settling into your room and simply feeling that your stay in Amsterdam just “works”: a clean, comfortable space, a calm atmosphere, and a hotel that feels nice and decent without any hassle. That’s exactly the experience many guests look for when they choose XO Hotels.
Our team focuses every day on keeping that feeling consistent—friendly service, reliable standards and rooms that make it easy to relax so future guests can book with confidence. Many travellers return to XO Hotels because they know they’ll get a smooth, straightforward stay.
Next time, booking directly with XO Hotels gives you extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with an “amazing” city break.
Sometimes the best review is simple—and we’re happy we could give you that feeling.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Great location
Great location, perfect facilities. Helpful staff before and during stay. Staff changed rooms immediately after we highlighted that it was cramped for two people.
5 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Pauline Hopkins,
Thank you so much for sharing this—your experience really reflects what we aim for.
It’s easy to picture arriving, realizing the first room feels a bit cramped, and then being shown to a more comfortable space almost straight away, so you can properly settle in and enjoy the great location and facilities during your time in Amsterdam. Many guests choose XO Hotels because they want exactly that: a practical base with good facilities and a team that listens and reacts quickly when something doesn’t feel quite right.
Your comment about the staff helping both before and during the stay shows the kind of reliability future guests can expect—our team works hard to keep communication clear and stays smooth from booking to check-out. Clean rooms, comfortable beds and helpful staff are among the reasons so many travellers trust XO Hotels for their trips to Amsterdam. Next time, booking directly with XO Hotels also brings extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with a flexible, guest-focused stay.
We’re happy the room change turned a cramped start into a much better experience—sometimes a little extra space makes all the difference.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
No water bottles in the room
The check-in is never possible to be eralier .
And they don't provide water in the rooms.
Very cheap really . How do I know that the water tap is clean .
You can say whatever you want about your tap water , but Noone prefer tap water than bottle water . So you have no right to decide . Better put water with costs nothing in the rooms and let the client chooses from where to drink.
And other thing. How do you want the customer to drink from the tap ? The cups you put in the rooms are disgusting . So it's not comfortable or hygienic to drink from your water tap.
6 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Soufiane,
Thank you for sharing this—it’s clear parts of your stay didn’t match what you expected from a hotel experience in Amsterdam.
Arriving and hoping to check in earlier, only to find that it’s not possible, can feel inconvenient—especially when you’re tired or have luggage with you. At XO Hotels we use fixed check-in times so our housekeeping team can properly clean and prepare the rooms, which is also why we don’t standardly place bottled water in the rooms. In the Netherlands, tap water is considered among the safest and highest quality in the world, and in Amsterdam it’s strictly tested and fully drinkable straight from the tap, often even rated better than many bottled waters.
Many travellers stay with XO Hotels every year because they value our clean rooms, comfortable beds and reliable locations near public transport, and we try to balance comfort with sustainability and transparent pricing. When guests book directly with XO Hotels, they also receive 10% discount, citytax included in the price and a free first hour of late check-out, which helps the overall experience feel more in line with what they pay for their stay.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Nice room,and hotel
Nice room, tranquil, location perfect nice italian speaking lady in the reception! :-)
7 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Hans E.,
Thank you so much for this lovely message—it really paints a warm picture of your stay.
We can imagine you stepping into a tranquil room after a day in Amsterdam, closing the door behind you and feeling that everything outside slows down for a moment. A calm atmosphere, a good location and a welcoming face at reception—especially one that speaks your language—are exactly the kind of feelings many guests appreciate when they choose XO Hotels.
It’s great to hear the Italian-speaking lady at reception made such a positive impression; our team works hard to offer friendly, genuine service so future guests know they can count on us from the first “buongiorno” to the last “arrivederci”. Clean, comfortable rooms and a perfect location near public transport are among the reasons so many travellers stay with XO Hotels in Amsterdam. Next time, booking directly with XO Hotels gives extra benefits like 10% discount, citytax included in the price and the first hour of late check-out for free—ideal for enjoying that tranquil room a little longer.
We’re happy your stay felt both peaceful and warmly welcomed—smiley very much appreciated.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
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