I booked a quad room for myself, husband & 2 teens. Lovely comfortable, clean & spacious room. We had breakfast included & it was fab, lots of choice. Once we got the hang of the tram system, it was e... See more
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The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings le... See more
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Great location, very close to everything but not quite in the chaos. Train/metro stations an easy 5 min walk. Clean and tidy, fairly new bathroom, good hot shower. Staff helpful, always someo... See more
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Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more
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About XO HOTELS AMSTERDAM
Written by the company
XO Hotels Amsterdam 🛏️
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
Contact info
Molenwerf 1, 1014 AG , Amsterdam, Netherlands
- 0202629263
- info@xohotels.com
- xohotels.com
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I loved the hotel very nice location…
I loved the hotel very nice location well kept friendly staff
7 July 2026
Unprompted review
Very Poor Hygiene Standards
I have stayed at this hotel previously and had no issues, which makes this recent experience even more disappointing.
The room was not up to the standard advertised. The bedding was dirty on arrival, and there were numerous holes and marks on the walls. We also noticed a dirty mark around the sink area, the floor had not been cleaned properly, and the carpet was lifting in places, making the room feel poorly maintained.
When we raised our concerns with reception, the male staff member we spoke to was rude and unhelpful. We requested a room change, but this was refused. Instead, we were offered replacement bed linen. Unfortunately, when we changed the beds ourselves, we found that the replacement linen was also dirty and stained in several places. The towels provided were dirty as well.
Overall, the cleanliness and condition of the room were unacceptable, and the customer service we received did nothing to resolve the situation. Having stayed here before and enjoyed previous visits, this experience was extremely disappointing. Sadly, I would not stay here again and cannot recommend the hotel based on this visit.
17 July 2026
Unprompted review
Like many in Amsterdam, this is a very old building so expect stairs at some pint!
As a solo traveller my stay was perfect. A quiet 2nd floor room to the rear was clean, quiet and comfortable…..air-con worked very well too.
Check-in was efficient and quick as was checking-out. Staff at all times were professional, friendly and willing to help if required.
I have stayed here 4 times now and really recommend a stay if you want a hotel that’s within a reasonable budget, near to Centraal Stn, has great transport links and is in and amongst the nightlife in that part of the city.
16 July 2026
Unprompted review
Great experience
The hotel isn't exactly central, but it's easy to reach the city center by public transport. The rooms are comfortable and clean. The staff is friendly and helpful. A great experience.
13 July 2026
Unprompted review
BE WARNED!!
The fact that my phone fell accidentely down the basement and the employe told us that the janitor who has the head key will be able to open the door and in the morning another employe tells à different story about a maneger decision to bring elevator people to go down the basement and i have to pay 245 euros??? TOTAL SCANDAL! You maybe want to ask as who work in Scandinavia hotell about customer service! Why should customers pay for things they did not do intentionally? If someones foot got stack there would you charge them 245 euros before calling an ambulance? If a child dropped something by accident would you charge the parents 245 euros? If i destroyed or sabotaged the hotel then feel free to charge but not when things happen accidentally!!! That showed you look for all ways to charge customers. Even other guests were shocked like me to hear that i had to pay🚮
16 July 2026
Unprompted review
Very good and helpful staff
Very good and helpful staff! Very good transportation to the center and airport. Spacious rooms fortunately with new bathrooms. I think the problem was poor cleaning all over the hotel! Poor quality of breakfast too!
14 July 2026
Unprompted review
It was fine
It was fine, although they didn't wash the mugs above the coffee machine in our room, and didn't provide slippers right away and we had to ask for them.
The location was great, very close to a tram/bus station.
The staff was competent, and they had plenty of snacks in the vending machines in the hall.
10 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Dario Corvino,
Thank you for sharing your experience. We’re glad the location worked well for you, with the tram and bus station so close, and that you found the staff competent and the vending machines convenient.
It’s also helpful to know where we missed a small detail, like the mugs in the room. For the slippers, they are available on request at reception rather than placed in the room as standard, so we’re happy you asked and could still receive them. A smooth stay in Amsterdam should feel easy from the moment you arrive, and those little touches can make a difference. Many guests value the practical comfort and reliable service at XO Hotels, and we always try to keep that experience consistent.
For a next stay, booking directly also gives you 10% discount and direct communication with our team.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The cleaning was disgraceful.
The cleaning was disgraceful, we were on the very top floor which you had to travel up many stairs since there wasn’t actually a lift to our specific area. There was mold on the walls, paint job was awful, everytime we had a shower the whole floor would flood because there was a slope for the water to go into the drain. The cleaner didn’t even bother making our beds properly, our bin wasn’t emptied, there was stains on the bed sheets and the curtains. The light flickered constantly, one of the light switches just didn’t work. The smell of smoke out in the hallway was very strong as well.
The staff for very pleasant and we had no issues with them at all, they were very helpful.
As this was my first holiday away by myself with my best friend. It was a horrible experience in the hotel itself.
12 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Ellen Gannon,
Thank you for sharing this, and we’re truly sorry that the hotel part of your first holiday with your best friend felt so disappointing.
After a day out in Amsterdam, guests should come back to a clean room, working facilities, and a calm place to rest. What you describe is not the experience we want anyone to have, and if these issues had been reported during the stay, our team would have stepped in immediately to try to improve things on the spot. We’re glad to hear the staff themselves were pleasant and helpful, because that personal care matters a lot to us at XO Hotels.
Many guests choose us for a reliable stay, friendly service, and practical comfort, and we take feedback like yours seriously as part of improving that consistency. For future bookings, direct reservation also includes a 10% discount and direct communication with our team.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Very nice stay
Very nice stay, rooms were clean, parking was very easy and enough empty places for parking. On the top tram station is hardly 50 meter, staff was very friendly, we had enough options for breakfast also
Overall, i enjoyed my stay
15 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Ateequr Rehman,
Thank you for sharing your experience. We’re very happy to hear that you enjoyed your stay and appreciated the clean room, easy parking, and the convenient tram connection nearby.
It’s great when everything comes together for a smooth Amsterdam visit: a friendly welcome, a comfortable room, and a breakfast with enough choice to start the day well. That is exactly the kind of reliable and easy stay many guests look for at XO Hotels.
For a next stay, booking directly also gives you 10% discount and direct communication with our team, making things even more convenient from the start.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The room was moldy and smelled awfull
The room was moldy and smelled awfull. I reported it to the manager of the hotel and she said I would get refunded for the stay, 5 weeks later and still no word from them, I would never go there again
10 June 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Miguel K,
Thank you for sharing this. We’re sorry the room condition made your stay unpleasant and that the follow-up on the refund has taken longer than expected.
A comfortable stay in Amsterdam should mean a clean room, a fresh atmosphere, and a team that responds promptly when something is reported. If an issue like this is raised during the stay, it should be addressed immediately to improve the experience on the spot. Many guests choose XO Hotels because they expect reliability and consistent service, and we take comments like yours seriously.
For future stays, booking directly also includes a 10% discount and direct communication with our team, which helps things move more smoothly. We hope we can restore your trust on a future visit.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
cleaner is not doing their work right
The hotel room was fine, but the cleaner is not doing their job well. When they clean the bed, they throw my pyjamas to the floor. And the most RIDICULOUS is that they placed the rubbish bag with rubbish in it from the toilet into one of our luggage??? I don’t know what is the purpose of doing this but this make my stay unpleasant
13 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Chan Ka Yan Jenny,
Thank you for sharing your experience so openly. We’re really sorry to hear that your stay took an unpleasant turn due to housekeeping — especially something as unexpected as this.
After a long day in Amsterdam, guests should be able to return to a clean, comfortable room where everything feels taken care of, not disrupted. What you describe is certainly not the standard many guests have come to rely on at XO Hotels. If this had been reported during your stay, our team would have stepped in immediately to correct it and ensure your comfort for the rest of your visit.
We take pride in our consistent service, clean rooms, and attentive staff, and situations like this are taken seriously to improve our daily operations. Many guests choose XO Hotels for a worry-free stay, supported by a team that is always ready to help.
When booking directly, guests also benefit from a 10% discount and direct communication, making it even easier to ensure everything runs smoothly.
We hope your next stay in Amsterdam feels exactly as it should — relaxed and effortless.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
It was the worst experience I have ever…
It was the worst experience I have ever had. The hotel staff are so rude and disrespectful. The hotel is full of esc**rts and pimps who rent rooms in full view of hotel management and continue their work from the hotel. I feel absolutely no safe. The police also keep coming in and out due to violent situations.
It was the hotel XO hotels:
Hotel Artemis
11 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Jaap,
Thank you for sharing this. We’re sorry to hear that you felt unsafe during your stay at XO Hotels Hotel Artemis, as safety and a respectful atmosphere are essential for every guest.
Arriving at a hotel should feel calm and reassuring, with a team that is welcoming and ready to help. Many guests choose XO Hotels for a clean room, reliable service, and a stay that feels comfortable from the moment they walk in. If any concern like this had been reported during the stay, our team would have addressed it immediately to improve the experience on the spot.
We take all feedback seriously, especially when it involves how safe and supported a guest feels. For future stays, booking directly includes benefits like a 10% discount and direct communication, which helps make things smoother and clearer from the start.
We hope a future visit to Amsterdam gives you a very different impression.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Enjoyable Stay
Nice hotel in great location. Staff was helpful and friendly. Did not take part in the breakfast. The only issue we had was that our room had no reading lights at the bed.
11 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Ken Bowles,
Thank you for sharing your experience with us. It’s great to hear you enjoyed the location and felt welcomed by our friendly team—that’s exactly the kind of stay we aim to create at XO Hotels.
After a day exploring Amsterdam, many guests love to unwind in their room with a good book, so we understand how missing bedside reading lights can be inconvenient. If this had been mentioned during your stay, our team would have gladly looked for a solution right away to make your evening more comfortable.
We’re happy to know that many guests appreciate our clean rooms, comfortable beds, and the ease of getting around thanks to our convenient locations. For a next visit, booking directly with XO Hotels comes with nice extras like a 10% discount and a free first hour of late check-out—perfect for a relaxed morning.
We hope to welcome you again soon for an even smoother stay.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The hotel was very good
The hotel was very good, the location is perfect, good transportation and accesability. We have enjoyed the good breakfest very much. The reception staff was very helpfull and very nice.
I have only two feedbacks:
1. The room was not cleaned for 2 days consequtive. We mostly wanted to change the towels. I called reception and some body gave us towels but the dirty remain.
2. The room was very hot. I belive that AC vent are wrongly placee and not really cool the room. In adition the shower was heated . We have informed the reception who bring down the heat in the bathroom.
6 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Rozana,
Thank you for sharing your experience in such a clear way — it’s great to hear that your stay overall felt good, with a perfect location, easy transport and a breakfast you really enjoyed.
Staying at XO Hotels in Amsterdam is meant to feel exactly like that: you step outside and reach the city easily, then come back to a comfortable room and a friendly reception team ready to help with questions or little requests. It’s nice to read that our staff at the front desk felt helpful and kind throughout your visit.
At the same time, we understand your two points about the room. When towels are replaced but the rest of the room isn’t refreshed for two days, it doesn’t give that fully “reset” feeling many guests look forward to after a day of exploring. Ideally, once you called about the towels, housekeeping would have followed up more completely so that the room felt properly serviced during your stay. The heat in the room and the bathroom also matters a lot to comfort; we’re glad the reception could adjust the bathroom heating, and your impression about the AC vents helps us look more closely at how well the cooling reaches the whole space.
Many guests choose XO Hotels for clean rooms, comfortable beds and friendly staff, and feedback like yours helps future guests feel confident that, when something isn’t perfect, we’re listening and improving. For next trips, booking directly with XO Hotels brings extra benefits such as a 10% discount, citytax included in the price, direct communication with our team and the first hour of late check‑out free — small touches to make your time in Amsterdam feel even more relaxed and well taken care of.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The best hotel in Amsterdam
The best hotel in Amsterdam, near Arena and Metro. You can dining in Ikea 100 meters from the hotel.
11 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Artur Grajewski,
Thank you for this enthusiastic review — it’s wonderful to read that you consider us “the best hotel in Amsterdam” and that our location worked so well for you.
Being close to the Arena and the metro means guests can step out of XO Hotels, catch a train within minutes and be in the heart of Amsterdam before they know it, whether it’s for a concert, a match or a day in the city. And having IKEA just around the corner adds a fun, practical touch: you can grab an easy meal a few steps from your room before heading back to relax.
Many guests stay with XO Hotels because they appreciate this mix of excellent location, comfortable stays and straightforward convenience, and your words help future visitors picture that experience before they book. For next trips, booking directly with XO Hotels gives extra benefits such as a 10% discount, citytax included in the price, direct communication with our team and the first hour of late check‑out free — small perks to make each stay feel even more worthwhile.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The room
The room was pretty, but room number 206 view is awfull, only a small Window where you can see just roof.. Feeling you are staying in cleaning closet.
The breakfast wasn't anything special. Porridge was not served. The rooms were cleaned well.
9 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
asiakas,
Thank you for sharing your experience — it sounds like your stay had some lovely parts, but also a few details that didn’t quite match the picture you had in mind.
Room 206 being pretty but facing mostly the roof can really change the feeling of the space; instead of opening the curtains to Amsterdam, it can feel a bit like being tucked away in a storage corner. If this had been mentioned during your stay, our team would have looked into options to improve the feeling of the room, for example by checking if another room was available or helping adjust the setup so it felt more comfortable.
We’re glad to hear that the room was cleaned well, because many guests choose XO Hotels for clean rooms and reliable housekeeping. At the same time, breakfast should feel like a small daily treat, not “nothing special”, and your note about the missing porridge helps us fine‑tune what we offer so future mornings feel more satisfying.
Every year, many guests stay with XO Hotels in Amsterdam and appreciate our comfortable beds, friendly staff and easy access to public transport, and we are committed to keeping that level of trust. For future visits, booking directly with XO Hotels gives extra benefits like a 10% discount, city tax included in the price, direct communication via phone or email and the first hour of late check‑out free — small touches that can help the whole experience feel more complete.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Never again :-(
I’d been to this hotel twice before over the last 15 years, when it was called ‘The Tulip’ and whilst I knew this wasn’t a ‘premier’ hotel as-such, I thought this was a good place to bring my daughter and her best friend due to the cost of accommodation (and locality) in Amsterdam. I’d noted during booking that the hotel had been taken over by the ‘XO’ franchise and assumed that the hotel had improved. During our previous visits, there’d been no breakfast on offer but since it was taken over by ‘XO’, there was indeed breakfast. I thought it was a win-win.
I’d booked a triple room after checking out the website and seen the views of the rooms. ….
However, upon arriving, the man on reception was rather un-welcoming and told me to check-in using the machine. We had 3 huge (and heavy) suitcases, with 3 smaller bags. Our room was number 321 and this was at the ‘TOP’ of the hotel with part of the way round a tiny steep spiral staircase. I appreciate equality and all that, but I had absolutely no help what-so-ever trying to even find the room (through-out the maze of corridors and stairs) let alone carrying three heavy suitcases and got kids and hand luggage around these stairs. I was less than enthusiastic by the time we were finally in our room. When I say ‘room’…… it was actually more like a bit of a hovel.
We were obviously in the loft conversion area of the hotel and granted whilst it was a ‘triple’ room, it wasn’t quite what I’d expected and certainly not what I’d booked after seeing the pictures of the rooms online.
The room wasn’t spotlessly clean, there had been something splashed up against the wall, a huge hole in another part of the wall, dust and old sweets left under the bed. There was a few broken mobile-phone cables left across the floor which hadn’t been put in the bin. There were lights which didn’t work and no bedside lamp for the twin beds.
This was (for me) looking like rather a budget hotel (from my initial impressions) and certainly not from my positive experiences from ‘The Tulip’.
The bathroom however (was the most tiniest of bathrooms!) but was indeed spotless and (finding out the next morning) had an excellent shower.
Upon the first evening, the noise outside the hotel was unbelievable. There was no chance whatsoever of any sort of sleep without earbuds in. Locality was excellent but a decent nights sleep, absolutely not.
The breakfast the following morning wasn’t great …. so much so that we had breakfast on the Damrak on the second day.
It was a good job we were only there for 2 nights. Had we been staying any longer, I’d have tried to go elsewhere and I will certainly not be staying here ever again. I’d paid almost 700Euros for 2 nights and I don’t think this was worth the cost. Apologies for the poor review, but I feel this hotel has gone terribly downhill.
9 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Susan,
Thank you for returning to us after so many years and for sharing such a detailed experience — we truly understand how disappointing this must have felt, especially when traveling with your daughter and her friend.
Arriving in Amsterdam should feel easy and welcoming, not like navigating stairs with heavy suitcases and unanswered questions. What you describe regarding the check-in experience and lack of assistance is not the level of care our team aims to provide. Had this been brought to our attention during your stay, we would have immediately looked for a more suitable room or assisted with luggage to make things more comfortable.
Many guests choose XO Hotels for reliable comfort, clean rooms, and a smooth stay near public transport, and it is clear we missed that mark here. Your comments about cleanliness and room condition are taken seriously, as consistency is key to the experience we promise.
For future stays, booking directly via XO Hotels includes benefits like a 10% discount and direct communication, so we can better support specific needs in advance.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Our room had cobwebs
Our room had cobwebs, shower was leaking. There were ear plugs from a previous guest between the bed. The bed cushions were stained. Like the could have been washed. The carpets looked like they need to be deep cleaned.. the receptionist, didn't want to be there. He was so unwelcoming.
30 June 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lebogang Malebye,
Thank you for sharing this experience — finding cobwebs, stains and old earplugs in the room is the exact opposite of the clean, comfortable feeling guests should have when they arrive at XO Hotels in Amsterdam.
A stay here is meant to feel like a calm pause between exploring canals, museums and cafés: you come back, kick off your shoes and relax in a fresh room with a good shower and a comfy bed. What you describe about the leaking shower, stained cushions, carpets needing a deep clean and items left by a previous guest shows that our standards were not met during your visit. If this had been reported to the team while you were staying with us, housekeeping and maintenance would have stepped in immediately to correct the issues and improve the room so you could truly unwind.
It’s just as important that the welcome at reception feels warm and genuine. An unwelcoming check‑in can color the whole stay, and that is not the experience we want our guests — or future guests reading this — to have. Your feedback helps us coach our team to be consistently friendly and attentive, so every arrival starts on the right note.
Many guests stay with XO Hotels each year because they trust our clean rooms, comfortable beds and helpful staff, and we are committed to making sure that trust is deserved on every stay. When guests book directly with XO Hotels, they also benefit from a 10% discount, city tax included in the price, direct communication via phone or email, and the first hour of late check‑out for free — small touches that help make a city trip feel smoother and more relaxed.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Claustrophobic rooms
Stayed at the blue square for four nights. Overall great hotel and service at the reception. However, our room didn’t have a window that could be opened, and the AC never blew in fresh air which made the stay quiet claustrophobic.
The cleaning staff also only ‘cleaned’ by giving some new towels. No toiletpaper or additional tissues for the bathroom. No changing of the sheets or anything.
Breakfast was fine, though the scrambled eggs was an unpleasant experience I didn’t see coming. Perhaps you add sugar instead of salt?
Placement is great and it’s easy to access the city within 15-20 minutes.
For the price it was fine, but a few adjustments would have made it perfect.
6 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lukas Sjøberg,
Thank you so much for staying with us at XO Hotels Blue Square and for sharing such a clear picture of your experience — four nights is enough to really feel both the good and the “could-be-better” parts of a hotel stay.
We’re happy to hear you enjoyed the reception service and our location, with the city just a short ride away and Amsterdam waiting outside like a big playground of canals, museums and cafés. At the same time, a room that feels stuffy and a cleaning routine that doesn’t fully refresh the space can make the stay feel less relaxing than it should, especially when you’re there for several nights. If this had been reported to us during your stay, our team would have acted immediately to adjust the room setting or, if possible, offer an alternative room and ensure housekeeping brought everything you needed to feel comfortable.
Many guests choose XO Hotels for reliable comfort, clean rooms and friendly staff, and your remarks help us fine-tune those standards so future stays feel more airy, fresh and well taken care of. We also take your comment about the scrambled eggs seriously — breakfast should be a pleasant start to the day, not a surprise in the wrong way — and we’ll review this with our kitchen team.
For future visits to Amsterdam, booking directly via XO Hotels gives extra advantages like a 10% discount, city tax included in the price, direct communication with our team before arrival and the first hour of late check-out for free, which together makes the whole experience smoother and more predictable.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Reply from XO HOTELS AMSTERDAM
Alexandr Bezus,
Thank you for the perfect 5-star rating! It's moments like these that remind us why we love welcoming guests to XO Hotels and sharing Amsterdam's magic with them.
Envision your own story here: arriving to friendly staff, sinking into comfortable beds in clean, cozy rooms, savoring a tasty breakfast, and stepping out to public transport just minutes away — ready to create unforgettable memories in the city.
Thousands of guests have already trusted our reliable hospitality and left with smiles. Book directly for that extra touch: 10% off rates, the first hour of late check-out free, and our team always available by phone or email.
Five stars from you? That's the best invitation for more guests to join the XO experience!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
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