Xparts.IN Reviews 

54
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I had ordered a Kevlar back armoured edition back cover for POCO F1 but the product is received The volume and power button is also broken. DIfferent colored back cover which is not kevlar ba... See more

Rated 1 out of 5 stars

Duniya ke sabse froud company hai maine ek charger purchase kiya muje charger 2 mahine bad bheja bo bhee wrong charger bheja fir inke yha se kise riya ka call aya k ap charger vapis bhejo uske baad b... See more

Rated 4 out of 5 stars

I've been a loyal customer of XParts.in for years now and they never cease to amaze me. Whether I need a simple replacement part or something more specialized, they always have what I'm looking for. T... See more

Rated 1 out of 5 stars

I received a completely wrong display model. It does not match the product image or model mentioned on the website and does not fit my laptop at all. The connector is extended outside the display pa... See more

Company details

  1. Shopping Centre

Written by the company

xParts.IN is an online retail store based in Kolkata, India, specialising in mobile and laptop spare parts. The store offers a wide range of components including display modules, batteries, back panels, cameras, charging boards, keyboards, hinges, and laptop screens across hundreds of device models from brands including Samsung, Apple, Redmi, Realme, OnePlus, Dell, HP, Lenovo, and Asus. All orders are shipped pan-India on a prepaid basis with a 6-month warranty on parts. For support, customers can reach the team at hello@xparts.in.


Contact info

1.8

Poor

TrustScore 2 out of 5

54 reviews

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1.8

All reviews

(54)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

xParts.IN indulges in wrong business…

xParts.IN indulges in wrong business practices and cheat their customers. Their advertised phone number doesn’t work and they don’t answer their emails. I ordered a back housing cover order number 119695 (Rs1000) and a LCD display order number 119694 (Rs3000)for vivo V19 on 29th of June. but i was cancelled that item due to long days takes for delivery and the item was successfully delivered to xparts on 10 July by delivery partner delivery. I provided them with all the proofs of return item delivered but they stopped responding to my emails after initial response. Very bad customer service and unprofessional company indulging into unethical business practices. Don’t deal with them. I lost my money but you can avoid getting trapped.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

xParts.IN - wrong item delivered and bad customer service. Lost money.

xParts.IN indulges in wrong business practices and cheat their customers by supplying wrong spare parts. Their advertised phone number doesn’t work and they don’t answer their emails. I ordered a battery for Nokia 8.3 5g which is HQ480 but they supplied HQ430 battery. What was shown on their website and invoice was correct battery but product delivered was incorrect. I provided them with all the proofs of wrong item delivered but they stopped responding to my emails after initial response. Very bad customer service and unprofessional company indulging into unethical business practices. Don’t deal with them. I lost my money but you can avoid getting trapped.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Used Product

It was advertised as NEW OEM part however Replacement backcover for my phone was used and with scratch and discoloration.
No proper support option.
I am sure its second hand product and could be from used phone.
Order only if you are ok with used parts.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

[Order #119023] (April 28

[Order #119023] (April 28, 2025) - amt paid full Rs 5349 - no response from your team since a month - all mobiles are switched off no email response also - all are involved in huge scam DO NOT BUY FROM THEM

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Experience AVOID XPARTS.IN FOR FUTURE PURCHASES

Terrible Experience – Avoid xParts and This Product

I ordered a OnePlus 12 green back panel replacement from xParts after speaking with their pre-sales executive, Rahul Choudhary, who assured me that I'd get actual product images post-payment and a full refund if the quality wasn't up to mark. I paid ₹1984 in advance based on this promise.

The images I received showed poor-quality, non-OEM parts—nowhere close to original. I immediately requested to cancel the shipment, but since then, I’ve been ignored, blocked, and completely shut out by their team despite multiple follow-ups via call and email.

Even after speaking to a senior member, Akash Das Gupta, there was no resolution. Eventually, they responded by refusing a refund and falsely accusing me of misusing their support system.

This is not just bad service—it feels like a scam. The company doesn’t honor its own promises, and their behavior is highly unprofessional. Avoid buying anything from xParts. Don’t fall for fake assurances. Once they get your money, you’re on your own.

20 March 2025
Unprompted review
Rated 1 out of 5 stars

Scam website don't buy products 🚨❌

This website is a white collar scam by some unemployed graduates.

1. The copy products are sold with high price tags.

2. When you order via COD they will call you and say to pay 20% of the amount to make sure order is not fake. Then why are they saying in the website that they have COD.

3. After you pay the 20% amount then you can't cancel the item even on the same day. They will say product is shipped which is totally a lie.

4. Scam website don't buy products from xparts.

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Warning: Fraudulent Experience with Xpart – Beware!


I had a highly disappointing and frustrating experience with Xpart. After placing an order, I attempted to contact them at +91 9088882227 three days later, only to be met with an unexpected demand for additional payment. When I refused and requested a cancellation with a refund, they initially assured me that it would be processed. However, since then, they have completely stopped responding to my calls and messages, making it impossible to reach them.

This behavior is highly unprofessional and suspicious, raising serious concerns about their legitimacy. I urge others to stay away from Xpart to avoid being scammed. If you’ve had a similar experience, report them immediately to the relevant authorities to prevent further fraud.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

I had a bad experience with this site…

I had a bad experience with this site Xparts.in. I ordered a screen for my Asus Rog 6 after seeing that it was "in stock". And when I ordered they asked for a security deposit, which is around 20% of the total amount, which I was sceptical about at first. So I talked to one of their customer representatives, and he said, you have to pay the amount to confirm my order, and I did it right away.

Then, after 2 days, I messaged them seeking an update about my order, and they said that it's still in process and will update you. Then, the next day, I messaged him again, seeking whether my order was confirmed and shipped or not. But what happened was their customer representative just saw my message and didn't even care to reply to me. So I called their customer care number and obviously, they didn't even take my call. So I messaged him AGAIN the next day and ONLY at that time did he reply to me that you could contact our helpline desk and redirected me to your helpline mail id.

I was already so frustrated with all this, but still, I said okay and contacted the aforementioned helpline email ID, and they confronted the truth. They don't have that screen with them right now but will try to get it from somewhere else for me within 3 to 4 days. So I said okay and waited for another 4 days and then they replied to me that we don't have that screen and will refund you within 5-7 business days. I was okay with that. 

Then I called and mailed them numerous times. I tried everything that I could, but I didn't get the product or the refund. I lost the money and time. So I don't trust this site, and I won't buy from them again.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

We recently purchased a replacement…

We recently purchased a replacement laptop screen from xParts.IN for one of our clients, and the experience has been nothing short of excellent. As a business that values reliability and quality, we were thoroughly impressed by the seamless shopping process and the professional service we received.

The product selection on the website is extensive, and finding the exact laptop screen we needed was quick and straightforward. The replacement screen arrived in pristine condition, thanks to the secure packaging, and it was a perfect fit, matching the original quality in both performance and durability.

xParts.IN’s customer service team was outstanding—prompt, helpful, and knowledgeable. They provided clear answers to our queries and ensured we had all the information needed to make the right purchase.

In addition to the high-quality product, the fast shipping and reasonable pricing made the entire experience smooth and efficient. As a company, we appreciate suppliers who prioritize both quality and service, and xParts.IN has certainly exceeded our expectations.

We look forward to continuing our partnership with xParts.IN for all our future laptop spare part needs. Highly recommended!

24 September 2024
Rated 5 out of 5 stars

Recent Purchase Experience With Xparts.In

I recently bought a Lenovo ThinkPad screen panel and am very happy with it. The packaging was great, and the support from Xparts was good. I received the panel within four days and had it installed by a local technician. It’s working well and fast. Thanks, Xparts, for delivering it on time.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Samsung A14 5G…

I recently purchased a Samsung A14 5G battery from XParts.in, and I couldn't be more satisfied with my experience. From start to finish, the process was seamless and efficient.
Firstly, I must commend XParts for their user-friendly website. Finding the specific battery I needed for my Samsung A14 5G was incredibly easy, thanks to their intuitive navigation and detailed product descriptions. The website provided all the necessary information, including compatibility details, which helped me make an informed decision.
The ordering process was smooth, and I appreciated the various payment options available. Once my order was confirmed, the communication from XParts was excellent. I received regular updates on the status of my order, including tracking information once the battery was shipped.
When the battery arrived, I was impressed by the careful packaging, ensuring that the product arrived in perfect condition. The battery itself was exactly as described and worked flawlessly with my Samsung A14 5G. I noticed an immediate improvement in battery life, and the performance exceeded my expectations.
Overall, my experience with XParts.in was exceptional. Their professionalism, attention to detail, and commitment to customer satisfaction are truly commendable. I would highly recommend XParts to anyone in need of quality replacement parts for their electronic devices. Thank you, XParts, for providing such excellent service and a top-notch product!

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this website

Do not buy anything from this website, total fraud. Ordered a laptop replacement keyboard back in october still haven't received my order, informed them so many times on there customer service no action or received any refund.

25 October 2023
Unprompted review
Rated 4 out of 5 stars

I've been a loyal customer of XParts.in…

I've been a loyal customer of XParts.in for years now and they never cease to amaze me. Whether I need a simple replacement part or something more specialized, they always have what I'm looking for. Their commitment to quality and customer satisfaction is truly commendable.

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Worst company Buy duplicate products…

Worst company Buy duplicate products and selling in high price. Buy for kolkata chandni chowk or chandni market . Please don't buying anything from this website 🙏 .Big faurd company . This website is a blatant scam

1 December 2023
Unprompted review

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