I have cancelled Total AV a number of times and received letters from you confirming that the subscription has been cancelled. Yet I am still being charged despite your so called intervention can... See more
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After everything was said and done, I received a billing from Starlink. I told them that I had cancelled through your company and they said they did not accept cancellations by mail. I had to go on li... See more
Company replied
Be sure to real ALL their fine print and in between EVERY line because they will REALLY trip you up and slam you with additional charges.
Company replied
You took my money but you didn't ado anything. It took nearly a month to supposedly cancel a subscription to Netflix, but the very same day Netflix notify that my account is still active. Your compa... See more
Company replied
Company details
About Xpendy
Written by the company
Welcome to Xpendy, the smart way to cancel subscriptions and contracts.
At Xpendy, we believe cancelling a subscription should be simple, fast, and stress-free. Since 2019, we’ve helped consumers worldwide easily cancel services they no longer need, all in just a few clicks.
Many companies make cancellations unnecessarily complicated. Hidden contact forms, long phone calls, unclear instructions, or slow responses can make the process frustrating. Xpendy removes that hassle by offering a simple online cancellation service that takes care of the process for you.
How Xpendy works
- Select the organisation you want to cancel
- Enter your details
- We generate and send your cancellation request
Our system automatically creates a legally formatted cancellation letter and sends it to the correct address of the service provider.
Whether you're cancelling a gym membership, streaming service, insurance policy, magazine subscription, or telecom contract, Xpendy helps you handle it quickly and easily.
Our service is secure, reliable, and trusted by thousands of users worldwide.
Need help?
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Our mission
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Contact info
Netherlands
- support@xpendy.com
- xpendy.com
2.4
Poor
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm NOT a satisfied consumer.....yet.
I put my trust in XPENDY to cancel my subscription with SCENTBIRD. I'm STILL receiving emails about impending orders from SCENTBIRD. I received an email around 5:00pm this evening (Tuesday) that they're processing my order. I don't want to close my credit card to prevent them from retrieving more of my money. I DON'T like or want anymore of their perfume. PLEASE do the right thing and keep them away from my credit card!!
19 September 2025
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Cancelling my subscription was easy and…
Cancelling my subscription was easy and painless. Done quickly and precisely.
13 February 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
I’m not a fan of Xpendy app and would…
I’m not a fan of Xpendy app and would not recommend using this app.
I didn’t realize I had to pay for using this app until after l had paid!
13 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
We really appreciate you taking the time and effort to review Xpendy. From your review, I understand that you are not entirely satisfied because you are not completely happy. We would like to look into the system to see if we can do anything for you. For this, I need your details. I can find the order using the following information: the email address you used to place the order, the order number, or the IBAN number from which we debited the amount. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further about the options.
I hope to hear from you.
Sara, Team Xpendy
After you charge my credit card
After you charge my credit card, nothing was canceled
Hulu still is charging me
You are a scammer
14 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
The letter asking winred to discontinue…
The letter asking winred to discontinue constant text messages from Republican party asking for money has taken over my text messages. Unfortunately the messages continue.
Best
Carl
13 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Hopeless…
You took my money but you didn't ado anything.
It took nearly a month to supposedly cancel a subscription to Netflix, but the very same day Netflix notify that my account is still active.
Your company & services are a rort & I am going to badmouth Xpendy to anyone that asks.
13 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
The agent I spoke with was very nice…
The agent I spoke with was very nice and easy to understand. She canceled my order without hesitation and listened to my one big gripe: that I was not told by the airport agent that I would be forced to cancel by registered letter for a fee of $14.95 through Xpendy.com, which triggered a fraud alert and threatened use of my credit card while I was in South America. I have not yet received my requested refund (four weeks out from cancelation). I feel I have been scammed.
9 February 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
There still sending stuff!!
There still sending stuff!!! I’m contacting BBB about you, paid to cancel, and it’s not!!!
9 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Thanks for your review! We value feedback from our customers and greatly appreciate that you took the time to let us know about it.
Sara | Team Xpendy
I appreciate your prompt action in…
I appreciate your prompt action in cancelling a subscription. I would have liked to have been informed of your costs first though.
9 February 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Today most apps will cancel your…
Today most apps will cancel your subscription immediately upon request. I submitted a request for a cancellation and was told I needed to send a letter requesting cancelation. Well, the cancelation took 3-4 weeks, during which time I was charged again. I would never use this app
9 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Scam Beware
Scam. I did not authorize automatic renewals. Upset that company is foreign and lacked any communication at the time of the charge.
29 January 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Phone number to speak to a person
It would be nice if you had a phone for seniors like me have difficulty in using e mails
10 February 2026
Reply from Xpendy
Hi,
Thanks for your review! We value feedback from our customers and greatly appreciate that you took the time to let us know about it.
Sara | Team Xpendy
Xpendy is a scam
Xpendy is a scam, takes your money and does nothing for it, then con you into monthly subscription.
I wanted to cancel my subscription with Beer 52, somehow they got onto my screen, (a scammer’s trick I’ve since learned), I paid £9.50 for them to cancel the subscription, (they never did, the subscription is still open), and have now taken another £7.50 on the pretence of a monthly subscription. This is fraud and anyway why would anyone take out a subscription with someone on the off chance that they might want to cancel subscription with someone else! Don’t touch them they are crooks.
26 January 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
I used the site to answer a question…and ut was not helpful at all.
I used the site to answer a question which was useless. I unsubscribed and never got a $5.00 refund but was charged $65.00 for a subscription, which I cancelled yet my checking account was automatically charged $65.00 just days ago! Please cancel my subscription and send me a full refund as soon as possible.
9 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
I only had 1 question
I only had 1 question. It didn't give me an answer. I thought it was a 5$ one time charge. It was 75$ and got charged the next month. Learned a hard expensive lesson!!!
9 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
good efficient service
6 February 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Companies often find ways to make
Companies often find ways to make it difficult cancelling a subscription ! This company simplifies the process and gets real results
Thanks
6 February 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
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