I have cancelled Total AV a number of times and received letters from you confirming that the subscription has been cancelled. Yet I am still being charged despite your so called intervention can... See more
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Review summary
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After everything was said and done, I received a billing from Starlink. I told them that I had cancelled through your company and they said they did not accept cancellations by mail. I had to go on li... See more
Company replied
Be sure to real ALL their fine print and in between EVERY line because they will REALLY trip you up and slam you with additional charges.
Company replied
You took my money but you didn't ado anything. It took nearly a month to supposedly cancel a subscription to Netflix, but the very same day Netflix notify that my account is still active. Your compa... See more
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Company details
About Xpendy
Written by the company
Welcome to Xpendy, the smart way to cancel subscriptions and contracts.
At Xpendy, we believe cancelling a subscription should be simple, fast, and stress-free. Since 2019, we’ve helped consumers worldwide easily cancel services they no longer need, all in just a few clicks.
Many companies make cancellations unnecessarily complicated. Hidden contact forms, long phone calls, unclear instructions, or slow responses can make the process frustrating. Xpendy removes that hassle by offering a simple online cancellation service that takes care of the process for you.
How Xpendy works
- Select the organisation you want to cancel
- Enter your details
- We generate and send your cancellation request
Our system automatically creates a legally formatted cancellation letter and sends it to the correct address of the service provider.
Whether you're cancelling a gym membership, streaming service, insurance policy, magazine subscription, or telecom contract, Xpendy helps you handle it quickly and easily.
Our service is secure, reliable, and trusted by thousands of users worldwide.
Need help?
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Our mission
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Contact info
Netherlands
- support@xpendy.com
- xpendy.com
2.4
Poor
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Another unscrupulous company
Another unscrupulous company, taking your money and charging extortionate prices and subscriptions that are not needed.AVOID AVOID, another scam website.
6 April 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
I paid you to cancel my subscription to…
I paid you to cancel my subscription to Paramount + but I am still paying for it. It has been over 2 months now. How much longer will I have to pay for something I no longer want.
13 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
I cancelled my subscription last month…
I cancelled my subscription last month as soon as I could figure out how. Today I see another charge on my credit card with still no way to do anything about it.
4 April 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Thieving Scum
4 April 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
It didn’t cancel the subscription I was…
It didn’t cancel the subscription I was looking for
18 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
I found to cancel service was far too…
I found to cancel service was far too long and too complicatedc
I also found that what was provided was not suitable for me
30 March 2026
Reply from Xpendy
Hi,
Thanks for your review! We value feedback from our customers and greatly appreciate that you took the time to let us know about it.
Sara | Team Xpendy
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do so, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Driver support was not cancelled
Driver support was not cancelled . I am still being billed for their service. So you did nothing. I .am being charged 28 canadian $ per month. Lets get this done right. Glen Sorenson
9 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you with the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
The service was great but what about…
The service was great but what about our refund.
I paid $282. and received $32.
Who runs after the money for me?
25 March 2026
Reply from Xpendy
Hi,
Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.
Sara | Team Xpendy
The subscription has not been cancelled…
The subscription has not been cancelled I received a shipment just last week after the letter was sent!! So not a good review!
14 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
To change me £10 to cancel a BS company…
To change me £10 to cancel a BS company is a outrage also it should of been $10 dollars you are a complete con and why AM i still getting messages from Norton?
21 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Subscription was not cancelled
Subscription was not cancelled! I was sent one unwanted order after I was told Ryze coffee was cancelled and now another is on the way!
20 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
The recurring direct debit was…
The recurring direct debit was cancelled as planned and my details have been removed from Just Answer as requested. Thankyou.
23 March 2026
Reply from Xpendy
Hi,
Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.
Sara | Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Why do I have to pay to cancel expendy
Why do I have to pay to cancel expendy? I cancelled one company and now I'm paying every month to expendy! WHY??
27 March 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
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