Xpress Centres - Yeading Reviews 6

TrustScore 3 out of 5

3.0

Yeading Tesco Extra, Glencoe Rd, UB4 9SQ Hayes, England, GB


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Rated 1 out of 5 stars

lying staff who direct you to pay at the machine in the middle which is number 3 from 5 as you can see cash and card and when you get there that machine does not accept cash! IT'S NOT THE FIRST TIME !... See more

Rated 5 out of 5 stars

I contacted Pete at Xpress Yeading about some damage to my car. He was so helpful and honest. He offered clear and helpful advice including in ways that I could manage the damage myself without needin... See more

Company replied

Rated 5 out of 5 stars

This is to Thank Rob at Yeading who has done a excellent job to repair of my car and I am absolutely delighted with the finish I highly recommend Rob for the great job He has done. THANKYOU ROB

Company replied

Rated 5 out of 5 stars

Rob at Tesco Yeading did an amazing job on a big scratch on my bonnet and repaired a dent in my bumper. I would definitely go to him again!

Company replied


Company details

  1. Vehicle Repair

Written by the company

Convenient and affordable repair of dents, scratches, cracks, scrapes and scuffs. Repair Now, Pay Later. Lifetime Guarantee.


Contact info

  • Yeading Tesco Extra, Glencoe Rd, UB4 9SQ, Hayes, England, United Kingdom

  • 0345 241 1431

3.0

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

DON'T RECOMAND TO SHOPPING FROM THIS TESCO !!!

lying staff who direct you to pay at the machine in the middle which is number 3 from 5 as you can see cash and card and when you get there that machine does not accept cash! IT'S NOT THE FIRST TIME !!! AT customer service i wait in que and when was my turn: she ( young lady) tells me: sorry! THIS is, TESCO from Yeading!!! not interested and you can't complain and special don’t care about people with HEALTH PROBLEM !!!. other ordinary people come insensibly and interfere with your discussion without your accept!!! A small trick from TESCO to force people with COMPLIAN TO RUN FROM desk !!! lack of humanity! lack of respect! some people are treated like wild animals! shame!!!

25 October 2022
Unprompted review
Rated 5 out of 5 stars

ROB at Yeading centres

This is to Thank Rob at Yeading who has done a excellent job to repair of my car and I am absolutely delighted with the finish I highly recommend Rob for the great job He has done. THANKYOU ROB

29 October 2021
Unprompted review
Xpress Centres - Yeading logo

Reply from Xpress Centres - Yeading

Hi,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to all involved. We strive to deliver the best customer experience. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 1 out of 5 stars

Awful experience always blaming or…

Awful experience always blaming or passing over to other departments, repairers contact number left with us once called was greeted with an abusive and aggressive rant from his wife. Job booked in and deposit paid then suddenly cancelled saying we hadn’t paid the deposit even with proof we had. Wouldn’t ever go near this company again, my partner has been reduced to tears with anxiety after the repairers wife’s phone call.

14 July 2021
Unprompted review
Xpress Centres - Yeading logo

Reply from Xpress Centres - Yeading

Hi Mitchell

Really sorry to hear that your experience with Xpress wasn’t to your satisfaction. Obviously there has been a breakdown in communication which is unacceptable. I will make sure this is looked into thoroughly and a member of our team will contact you with an update as to what has happened. We really appreciate all feedback (good or bad) as its how we improve our service. I am confident that given the opportunity we can resolve the issues you have encountered. I appreciate this may be of little use to you but if you email xc.retail01@xpresscentres.co.uk you can claim a discount voucher valid against all future repairs.

Once again, my sincere apologies on behalf of the Xpress team. Stay safe and happy motoring. 😁👍🚗

Rated 5 out of 5 stars

Rob at Tesco Yeading did an amazing job…

Rob at Tesco Yeading did an amazing job on a big scratch on my bonnet and repaired a dent in my bumper. I would definitely go to him again!

12 July 2021
Unprompted review
Xpress Centres - Yeading logo

Reply from Xpress Centres - Yeading

Hi Fiona,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Rob. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Great staff - very professional and knowledgeable

I contacted Pete at Xpress Yeading about some damage to my car. He was so helpful and honest. He offered clear and helpful advice including in ways that I could manage the damage myself without needing to get work done that wasn't needed. The team at Xpress Yeading are incredibly helpful and I will be recommending them to all my friends and colleagues in the future.

26 February 2021
Unprompted review
Xpress Centres - Yeading logo

Reply from Xpress Centres - Yeading

Hi Tyler,

Thanks for using Xpress. We are Very pleased the whole customer service experience was to your liking, we take pride in ensuring we deliver a professional service, with honest appraisal and opinion. Feel free to spread the Xpress word to all your friends and family.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

Rated 5 out of 5 stars

I cannot fault Xpress Centres

I cannot fault Xpress Centres. My car was booked in really quickly and the quality of the work is more than 5 Stars. The technician that worked on my car kept me up to date all the way through and was super helpful. Thanks guys

1 October 2020
Unprompted review
Xpress Centres - Yeading logo

Reply from Xpress Centres - Yeading

Many thanks for the review, we really do appreciate customer feedback. We always aim to get your vehicle repaired as quickly and conveniently as possible. Keep spreading the word about us and more people will be able to benefit form our service. Drive safe.👍

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