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XS Training Ltd Reviews 381

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and helpful approach, noting that assessors go above and beyond to guide them through their qualifications. The overall service is frequently described as excellent, with many appreciating the clear instructions and efficient processes that make the user experience straightforward and stress-free. People also highlight the top-notch communication and the ability to work at their own pace. However, some customers mentioned initial dissatisfaction with an assessor who seemed unengaged, leading to delays. These issues were promptly addressed by the company, resulting in a positive change of assessor and a much improved experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the NVQ process simple and... See more

Service

Consumers find service to be positive, with many praising the helpfulness and efficiency of assessors and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear and... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Assessor – Highly Recommend! Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about... See more

Company replied

Rated 5 out of 5 stars

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and eff... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend xs training as they have been great to deal with throughout. Big shout out to my assessor Craig Wiltshire for his continuous help and support from start to finish. I feel... See more

Company replied

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I... See more

Company replied


Company details

  1. #16 of 40 best companies in Training school
  2. #2 of 16 best companies in Technical service
  3. #2 of 5 best companies in Trade school
  4. #1 of 6 best companies in Vocational College

About XS Training Ltd

Written by the company

XS Training Website

XS Training Ltd have been delivering City & Guilds Level 3 Electrical NVQs, 18th Edition and AM2 preparation training throughout the UK since 2011 and are now the UK’s number one online training provider for the NVQ 3 Electrical Installation.

Upon successful completion of your NVQ qualification, you become eligible to apply for the highly prized and industry-recognised ECS Gold Card and JIB grading.

You will be supported by one of our team of experienced trainers and assessors who will provide you with support, advice and guidance throughout the process.

In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, we now also offer an ever-increasing range of online electrical courses created through our XS Training Academy.

Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.

Get in Touch with XS Training & Find Out More TODAY.

Written by the company

Electrician Qualification Courses Online
From beginners - to experienced workers aiming for their JIB/ECS Gold Card.*** In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, XS Training now also offer additional online electrical courses created through their XS Training Academy. *** Courses currently available include the popular AM2/AMS2/AM2E Preparation & Revision course, which has had excellent results in boosting the number of candidates passing their AM2 Practical Examination (Unit 399) on their first attempt to over 85%. *** Other bespoke courses currently available include;** C&G 2365 Level 2 Diploma in Electrical Installations (Beginners Foundation Course)** C&G 2365 Level 3 Diploma in Electrical Installations** C&G 2391-50 Initial Verification** C&G 2391-51 Periodic Inspection & Testing** C&G 2391-52 Initial Verification & Periodic Inspection & Testing** C&G 2919-01 Electric Vehicle Charging Point Installation** LCL Level 3 in Solar Photovoltaic Panels** LCL Level 3 in Electrical Energy Storage Systems Courses** PAT – Portable Appliance Testing* and courses on how to comprehensively complete the E.I.C, E.I.C.R, & M.E.I.W.C reports.*** Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.*** Get in touch TODAY to find out more!

Contact info

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Electrical Training Courses Online

From beginners - to experienced workers aiming for their ECS Gold Card

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Just completed my NVQ with XS Training

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and efficient throughout. After going through the Options Skills bankruptcy fiasco XS Training has been an absolute breath of fresh air. I'll be back for future courses!

29 May 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 electrical qualification Ryan, and many thanks for taking the time to leave this great 5-star review of your experience of choosing XS Training to do so. All the very best for your future in the industry, and we look forward to 'seeing you' again for more courses, as and when you require the further quals.

Rated 5 out of 5 stars

Would recommend

I had a great experience doing my NVQ with XS Training. Finished on Tuesday, verified Wednesday, Gold card approved Thursday! Muztaba is a legend.

29 May 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

WOW! That sounds like a great week, with everything coming together at the end! Of course, you did have some work to put in to get to this stage, so congratulations of the completion of your Level 3 electrical NVQ. All the best for your future as a recognised, qualified electrician.

Rated 5 out of 5 stars

Great Experience

Thank you Tom for all the help and support you have provided me with through my NVQ journey. You are a legend.

All the best
Sherif

29 May 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 electrical qualification Sherif and many thanks for taking the time to share these kind words about your assessor, Tom. He, and we, very much appreciate it. All the best to you too.

Rated 5 out of 5 stars

Friendly and works around me to get things completed.

Very easy to use, company worked around my schedule and made things straight forward to get my qualification completed.

Most of it was done online but the site was straight forward to use and the accessor was able to do the discussions at times that suited my working hours.

Id recommend them, especially the accessor I had called Rob who was extremely helpful and friendly.

24 April 2025
Unprompted review
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Reply from XS Training Ltd

Thank you for this great review about your experience of working with XS Training to complete your City & Guilds Level 3 electrical qualification Luke. Thank you too for your recommendation to others, and for detailing what 'you' found beneficial about working with us, which I'm sure others will too. All the best for your future in our industry.

Rated 5 out of 5 stars

My experience with xs training …

Tom is my assessor he took over from someone. Firstly when I needed a change in assessor it wasn't delayed after listening to my explanation and it was prompt and Tom was given to me and I like that from the first time I spoke to him. He was clear and give details. He's also reachable when you need him. I find him very helpful. Even though I felt I could I completed it much earlier with the right assessor but when I took action I think xs reason with him and they provide help help. Thanks

30 April 2025
Unprompted review
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Reply from XS Training Ltd

Hi Yusuf, we're sorry that things didn't work out with your initial assessor but I'm glad we were able to resolve things immediately once you contacted us. Thank you for your 5-star review of your overall experience of working with XS Training, and also for your kind words about Tom. All the very best for the future.

Rated 5 out of 5 stars

Above and beyond

Craig was my assessor for my experienced worker NVQ. He has been more than helpful and gone above and beyond with the educational content he creates. He made my assessments feel relaxed and took the pressure and stress off of everything. Thank you

8 April 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ 2346 Experienced Worker qualification and thank you for taking the time to leave this 5-star review of your experience of doing so with XS Training. Thanks too for your special mention of your assessor, Craig. You're right, it can be a stressful process, but also, as you now know, with the right mentoring and a steady hand to guide you, it's also very do-able when you take it in small steps. All the best for your future in our industry.

Rated 5 out of 5 stars

Craig Wiltshire (assessor) was great…

Craig Wiltshire (assessor) was great for encouragement and support through what is a difficult and daunting process.

5 April 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this review, David, and another one which highlights the great wealth of experience and help that Craig provides to his learners. And in doing so, enhances the overall reputation of our company. All the best for the future.

Rated 5 out of 5 stars

Craig has been nothing but helpful…

Craig has been nothing but helpful through my nvq. Made it very clear throughout and always there if you needed questions answered. Would defently recommend.

5 April 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for your 5-star review of your experience of working with XS Training to pursue your NVQ 3 electrical qualification, Robert. As you will probably have seen, we have lots of special mentions about the quality of service Craig provides, but he never minds receiving more. :-) All the best

Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding, Graig goes above and beyond to help with your course, always answers messages and phone calls and is always willing to help. 5 star all the way would highly recommend and would definitely use again.
Very happy customer 👌

3 April 2025
Unprompted review
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Reply from XS Training Ltd

You can't really say much more than "Absolutely Outstanding" thank you very much for this great 5-star review Arran. Congratulations on the completion of your level 3 NVQ electrical qualification and all the best for the future in the industry. We look forward to working with you again in the future if you need any further quals.

Rated 5 out of 5 stars

Great knowledgeable assessor

Great knowledgeable assessor, gives just enough help when needed to get you through assessments whilst ensuring you know your stuff, and always approachable.

3 April 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for leaving this 5-star review of working with your dedicated assessor throughout your NVQ level 3 electrical qualification, Alex, you don't say who it is but this could apply to any of them. :-) All the very best for the future.

Rated 5 out of 5 stars

I had an incredible experience with…

I had an incredible experience with this course and with my accessor. This is because of how clear and understanding he was. I was clearly told and explained how to operate the onefile, timings of schedules for assessments and his quick reponse timing to my questions or to check work uploaded. I have zero complaints. Thank you.

2 April 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 Electrical qualification, Nathan, and many thanks for rating your decision to do so with XS Training as turning out to be an "incredible experience". Your taking the time to leave this review is very much appreciated and we wish you all the best for the future in the industry.

Rated 5 out of 5 stars

Let be honest this is the guy .

I feel my review should carry some weight , reason being this the 3rd time I have attempted this nvq through my own procrastination.

3rd times a charm, I got inducted by Craig and he made it clear to me on areas I need to improve/brush up on .

Throughout he has been faultless and if I'm honest if I had met him on my first go it would of been done .

He understands nerves yet also make sure you know your stuff .

It's what's needed it helps you and the industry you will doing your career in .

If anyone was to undertake an nvq this is the guy you want .

I can not thank him enough and he is an asset to the industry . Very much an un sung hero who makes you a better spark and that's the end goal .

Will certainly recommend Craig .

28 March 2025
Unprompted review
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Reply from XS Training Ltd

WOW! Many thanks for this great review Sean, I feel you achieved your objective in making sure it 'carry's some weight'. I'm sure it will do so for anyone reading it, particularly those have made previous attempts to complete their NVQ 3 Electrical but not been able to achieve it at the time, for one one reason of another. There will be many! Congratulations on making it 3rd time lucky, and all the best for your future in our industry.

Rated 5 out of 5 stars

I've had amazing experience with Xs…

I've had amazing experience with Xs training, did my NVQ experience worker and 2391 with them. They whole process was stress free, the assessor Mr Muztaba guided me through the portfolio building process ... If you are looking to get qualified and expirienced worker is the route you are going to take I highly recommend Xs training and also going to Leeds for 2391 exam is the best option as you will get the support from the preparation session. I'm very happy have my AM2E booked for early May!

17 March 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for this great review of your experience of attaining your C&G 2391-52 Initial Verification, Periodic Inspection and Testing qualification, Wiktor. It's very much appreciated because the vast majority of reviews we get are about the NVQ Level 3, which I see you've also taken with us :-) All the very best for your AM2E practical examination in May - and for your future as a recognised, fully qualified electrician.

Rated 5 out of 5 stars

Assessor was very helpful and…

Assessor was very helpful and informative

14 January 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review of your experience after choosing XS Training to get you through your NVQ level 3 electrical qualification, John, its much appreciated. All the best for the future in the industry.

Rated 5 out of 5 stars

Exceptional Service

In true, I'll get to it later fashion. I completely ignored my NVQ until there was a mere three weeks remaining. Once I'd realised my mistake, I contacted Craig at XS and rather than telling me I was well out of luck and I should have got to it sooner, he immediately told me if I put the effort in he would make sure to support and offer any assistance he could. For the three weeks after that, Craig went above and beyond to ensure I knew what was required and that I had a plan in place to make it happen. Somehow, with numerous silly formatting questions on my part, Craig was available to assistance and in the end I managed to complete the NVQ with six days to spare.
(I do not recommend this method of completing the NVQ, I hope someone else can learn from my mistake)
Thank you very much to Craig and the team at XS

10 March 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 qualification James, it must have been a couple of (very) busy weeks for you! :-) Really well done in completing in such as short space of time - and under a fair bit of pressure I would imagine! As I'm sure you've seen, you're not the first to have commented on the 'above and beyond' support you've received from Craig - and you won't be the last. (We also have lots of other great assessors too btw!) We're delighted to have been able to get you over the line and wish you all the best for your future in the industry.

Rated 5 out of 5 stars

Brilliant

The company made everything straight forward to complete my NVQ, not interfering with day to day work.

Tom my assessor was brilliant, very clear on explanations of what was required. Always responding to questions quickly and helpful all the way through.

Highly recommended.

28 February 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for your 5-star review and high recommendation of XS Training Alex. It's much appreciated, and thank you too for your kind words about Tom, your dedicated assessor throughout the process. Congratulations on the completion of your NVQ electrical level 3 qualification, and all the best for your future in our industry.

Rated 5 out of 5 stars

Pure excellence

From the moment Craig became my assessor it was like having a private tutor. Any queries or problems I had whilst navigating my NVQ I spoke to him about and he gave me guidance every step of the way. Its taken me a while to get to this point where I can officially call myself an electrician and I can whole heartedly say that Craig and XS are the best training providers out there. If you feel lost ask Craig, if your stuck ask Craig and for any training needs ask Craig at XS training.

26 February 2025
Unprompted review
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Reply from XS Training Ltd

WOW! What an amazing review Daniel, thank you so much for taking the time to share your experience after choosing XS Training to help get you through your NVQ Level 3 qualifcation. Hopefully you will soon be the holder of an ECS/JIB Gold Card too - if you're not already - and we wish you all the very best for your future as a fully recognised, qualified electricain.

Rated 5 out of 5 stars

NVQ with XS training

Did my NVQ with XS training. It’s really well delivered & thought out. Allows you to just get on with it and I had a great experience. I highly recommend the AM2 online prep course & I’m now doing my 2391-52 with them.
Thanks again 👍

23 February 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review Jack. Not only for sharing the great experience you had throughout your NVQ electrical qualification but also with our AM2 Online Preparation Course too. Hopefully you will complete your City & Guild 2391-52 Inspection and Testing Course soon and can move swiftly on to applying for your ECS/JIB Gold Card. We wish you all the best for the future as a recognied fully qualified electrician.

Rated 5 out of 5 stars

C&G Level 3 - 2346 Experienced worker pathway

Overall experience has been positive, XS training have a good online platform to perform this qualification.

Every query I have had has been answered and every assessment I have had has been a smooth process with the assessors being professional and supportive along the way.

21 February 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Conratulations on the completion of your Level 3 Electrical Experienced Worker qualification Danny and thank you for taking the time to leave this great, 5-star review. All the best for your future in our industry.

Rated 5 out of 5 stars

Craig was a great assessor

Craig was a great assessor, had a lot of patience with me when the pressure of the assessment was getting to me, he was great help and his videos explaining what's needed for each assessment are exactly what you need to prepare

20 February 2025
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratlations on the completion of your level 3 electrical qualification Colby and many thanks for leaving this 5-star review of your experience after choosing XS Training to do so - and of course the key role your assessor Craig Wiltshire played in the process. It's much apprecaited and we wish you all the very best for your future in the industry.

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