Banner for XS Training Ltd

XS Training Ltd Reviews 382

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and helpful approach, noting that assessors go above and beyond to guide them through their qualifications. The overall service is frequently described as excellent, with many appreciating the clear instructions and efficient processes that make the user experience straightforward and stress-free. People also highlight the top-notch communication and the ability to work at their own pace. However, some customers mentioned initial dissatisfaction with an assessor who seemed unengaged, leading to delays. These issues were promptly addressed by the company, resulting in a positive change of assessor and a much improved experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the NVQ process simple and... See more

Service

Consumers find service to be positive, with many praising the helpfulness and efficiency of assessors and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear and... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Assessor – Highly Recommend! Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about... See more

Company replied

Rated 5 out of 5 stars

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and eff... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend xs training as they have been great to deal with throughout. Big shout out to my assessor Craig Wiltshire for his continuous help and support from start to finish. I feel... See more

Company replied

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I... See more

Company replied


Company details

  1. #16 of 40 best companies in Training school
  2. #2 of 16 best companies in Technical service
  3. #2 of 5 best companies in Trade school
  4. #1 of 6 best companies in Vocational College

About XS Training Ltd

Written by the company

XS Training Website

XS Training Ltd have been delivering City & Guilds Level 3 Electrical NVQs, 18th Edition and AM2 preparation training throughout the UK since 2011 and are now the UK’s number one online training provider for the NVQ 3 Electrical Installation.

Upon successful completion of your NVQ qualification, you become eligible to apply for the highly prized and industry-recognised ECS Gold Card and JIB grading.

You will be supported by one of our team of experienced trainers and assessors who will provide you with support, advice and guidance throughout the process.

In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, we now also offer an ever-increasing range of online electrical courses created through our XS Training Academy.

Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.

Get in Touch with XS Training & Find Out More TODAY.

Written by the company

Electrician Qualification Courses Online
From beginners - to experienced workers aiming for their JIB/ECS Gold Card.*** In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, XS Training now also offer additional online electrical courses created through their XS Training Academy. *** Courses currently available include the popular AM2/AMS2/AM2E Preparation & Revision course, which has had excellent results in boosting the number of candidates passing their AM2 Practical Examination (Unit 399) on their first attempt to over 85%. *** Other bespoke courses currently available include;** C&G 2365 Level 2 Diploma in Electrical Installations (Beginners Foundation Course)** C&G 2365 Level 3 Diploma in Electrical Installations** C&G 2391-50 Initial Verification** C&G 2391-51 Periodic Inspection & Testing** C&G 2391-52 Initial Verification & Periodic Inspection & Testing** C&G 2919-01 Electric Vehicle Charging Point Installation** LCL Level 3 in Solar Photovoltaic Panels** LCL Level 3 in Electrical Energy Storage Systems Courses** PAT – Portable Appliance Testing* and courses on how to comprehensively complete the E.I.C, E.I.C.R, & M.E.I.W.C reports.*** Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.*** Get in touch TODAY to find out more!

Contact info

Promotion box for XS Training Ltd

Electrical Training Courses Online

From beginners - to experienced workers aiming for their ECS Gold Card

4.9

Excellent

TrustScore 5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Craig Wiltshire was my assessor for my…

Craig Wiltshire was my assessor for my NVQ3 EW course and he has been faultless, always extremely helpful, always replies helpfully with any queries and has a knack of settling nerves on Zoom calls, his knowledge is a credit to our industry, many thanks.

13 November 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulation on the completion of your NVQ Level 3 Experienced Worker qualification and many thanks for taking the time to share your experience of working with XS Training to achieve it. You're absolutely right, Craig Wiltshire IS a credit to our industry and we're very lucky to have him on our team. All the best for the future.

Rated 4 out of 5 stars

Flexible course with help around the clock

I started the course in 2021 I chose XS training because of my situation, choosing to fund the NVQ myself! This worked for me as it was flexible to fit in with my working schedule! My tutor Craig was available to help whenever I needed, his knowledge and commitment to help really helped me get through this, without him I would have really struggled

6 November 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Thank you for your feedback. Good luck moving forward in the trade.

Rated 5 out of 5 stars

Really great to deal with XS Training i…

Really great to deal with XS Training i found it Very useful so far i achieved and passed successfully my 2346 City&Guilds NVQ Electrotechnical Qualification Mr.Tom Simpson was very calm and very understandable to deal with also with the Senior Manager Jamie Gibbs was very understandable to deal with i. any questions i really highly recommend this Training centre to all new Experienced workers who looking to start their new journey 😊

18 October 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ 2346 Experienced Worker qualification Aimilano and thank you for taking the time to leave this review of your experience with us. Thanks too for your recommendation to others and we wish you all the very best for your future in the industry.

Rated 5 out of 5 stars

NVQ 2357?Lvl 3 feedback

I am extremely grateful to XS Training for delivering the 2357 NVQ qualification and to my assessor Thomas Simpson whose professionalism was nothing short but exceptional.

I must admit I was a slow burner in starting the NVQ, it took me 18 months to obtain all the evidence and build the portfolio but once I got into the process of uploading the photos onto OneFile it was a walk in park. Furthermore, Thomas was on hand if I got stuck and answered any queries I had in a timely manner.

Once I receive my Certificate I will be eligible to apply for my Gold Card and once I’ve obtained this I will also be apply to for a pay rise to the company I work for as per the JIB.

It’s probably worth mentioning that I didn’t do my AM2 through XS Training, that was delivered by another training provider prior to me starting the NVQ portfolio. I also completed the 2391-52 prior again through another training provider.

Looking back and in my opinion completing the 2357 NVQ portfolio via XS Training is a no brainer and I highly recommend them to any forthcoming electrical students wishing to progress with their qualifications…

Thanks again and all the best…
Laurence Yon

18 October 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

WOW! What a fantastic and detailed review Laurence, we really appreciate you taking the time to do so in such depth. You pick up on a couple of things (at least!) which others will recognise. Firstly, that getting started is the hardest part - once you start to get some momentum then everything seems to fits together much more quicker and easier than you thought possible. Secondly that when you complete your NVQ and attain your ECS/JIB Card then your skills are more widely acknowledged and respected - and you'll get paid more for doing it too! Many thanks once again for this great review and all the best for your future in our industry.

Rated 5 out of 5 stars

Cracking Support

Craig was possibly the best assessor / guide I have had. A Good egg

19 October 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Thanks for taking the time to leave this 5 star review about your experience of working with XS Training to achieve your NVQ level 3 qualification Justin - and in particular about working with Craig to do so. It's a shame that you didn't complete it around Easter time :-) All the best

Rated 5 out of 5 stars

Highly recommend XS training for your…

Highly recommend XS training for your NVQ portfolio, really appreciate my assessor Thomas Simpson. He is always guiding me in a right direction, most importantly, he is nearly instant reply. Of cause you can't expect someone is standing by for 24 hrs, but Tom shows how he cares what I need.

I am quite lucky that can be finished off everything within 7 months. Many thanks!

18 October 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations of the completion of your NVQ electrical qualification Karl, and very well done for doing so in 7 months. Thanks too for your kind words about your assessor throughout the process, Tom Simpson, it's very much appreciated. All the best for your future in the industry.

Rated 5 out of 5 stars

Safe Hands. THOMAS SIMPSOM

I used Xs Trainning to complete my NVQ by recommendation from the previous student of Xs Training.
I am glad I used them as I know I was in safe hands.
MY Assessor THOMAS SIMPSOM was great person, very calm, Good patience and helpful, he was very quick in response, he didn't keep you waiting on your queries, he quickly replied.
I am glad I had Thomas Simpson as my Assessor.
A Big THANK YOU to XS Trainning and the team Specially Thomas SIMPSOM.

4 October 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for this 5-star review of your experience of working with XS Training to achieve your NVQ 3 electrical qualification Choeng, and thank you for your kind words about your assessor Thomas. Congratulations and all the very best for your future in the industry.

Rated 5 out of 5 stars

Nvq 3 Experienced Worker

I found the nvq 3 challenging…..with work, family and life in general getting in the way. But I have to say my assessor CRAIG WILTSHIRE went above and beyond to help me get through it. He really is a top bloke. You’ll be lucky to have him.

3 October 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 Experienced Worker qualification (2346-03) and many thanks for taking the time to leave this review of your experience of working with XS Training to achieve it - particularly about your assessor Craig. You're certainly not alone in having a busy life alongside your work so I'm sure many people will identify with your experience. BUT you show it IS possible. All the best for the future.

Rated 5 out of 5 stars

Electrical installation NVQ3

If you’re looking to complete the electrical NVQ3 then XS Training is the way forward. I was lucky enough to have Craig Wiltshire as my assessor . This guy goes above and beyond any other assessor I had previously. I can’t thank Craig enough for all his hard work and help . I would not have passed this NVQ without Craig’s help . One of life’s good guys . Absolute pleasure to have worked with Craig . Would highly recommend him to anyone wanting an excellent assessor. Best in the business!

30 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

WOW! What a great review Christopher, many thanks for taking the time to post your review and for going into some detail on why you have rated us a 5-star electrical training provider. Thank you in particular for your kind words about your assessor Craig. All the very best for your future in our industry.

Rated 5 out of 5 stars

Best place for nvq

Just received my nvq certificate. Great service, would highly recommend. My assessor muztaba was very helpful throughout the whole process. I also got the am2 help from Xs training, helped me pass my am2 first time! Would highly recommend!

30 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of both your NVQ Level 3 and your AM2 Billy, we're delighted we were able to help you to attain both. Thanks for your kind words about your dedicated assessor throughout the NVQ process, Muztaba, too. Hopefully your ECS/JIB Gold Card will not be too far behind and we wish you all the best for your future as a recognised, qualified electrician.

Rated 5 out of 5 stars

Highly Recommend

I really recommend XS Training as a route for obtaining your NVQ. My assessor Craig Wiltshire was extremely supportive and helpful throughout and always quick to respond to any questions. The resources provided are great in taking you through the steps needed to qualify.

Definitely a go - to when choosing your NVQ provider!

26 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review and 'High' recommendation to others looking to pursue their NVQ Level 3 electrical qualification. We wish you all the very best for the future.

Rated 5 out of 5 stars

CRAIG WILTSHIRE .. NVQ3 The time and recourse that Craig…

The time and recourse that Craig Wiltshire puts in to help everyone on the NVQ 3 absolutely supersedes anything I’ve come across in my 29 years as a practicing electrician.. I can’t thank him enough .

26 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

You're absolutely right, Craig really does give his all to all the candidates he works with to get them through their electrical NVQ - and on to the application of their ECS/JIB Gold Card. For year's he has been setting the standard and we are very lucky to have not only Craig but many other great assessors, who make XS Training the respected training provider it is today. Many thanks for leaving this review and all the very best for the future in our industry.

Rated 4 out of 5 stars

I have just completed my qualification…

I have just completed my qualification with XS. Richard and Thomas are brilliant chaps that made the process smooth and seamless. These two are 5 *s .

20 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your electrical qualification and we're delighted to hear that Richard & Thomas made the process 'smooth and seamless'. All the very best.

Rated 5 out of 5 stars

Just carried out an experienced worker…

Just carried out an experienced worker NVQ and the help from Craig was excellent.
Extremely helpful. Answered anytime of the day. Made the whole NVQ a blast.

20 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ 2346 Experienced Worker qualification Jason and many thanks for taking the time to leave this 5 star review of your experience after choosing XS Training. Really glad you had 'a blast' (not many put it that way :-) ) and all the best for your future in the industry.

Rated 5 out of 5 stars

Craig Wiltshire - amazing assessor

From start to finish my assessor Craig has been amazing. Any questions or queries have been answered quickly and supportively. If I could rate Craig 10 stars I would. XS training made the process easy and we’re on hand for any issues that arose.

20 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for leaving this review and for awarding us - and more specifically of course your "amazing assessor" Craig - the maximum amount of stars available! Congratulations on the completion of your NVQ L3 qualification and all the best for the future.

Rated 5 out of 5 stars

Xs were easy and straight forward for…

Xs were easy and straight forward for my Nvq a good company to deal with. Craig was top notch too helping me get across the finish line even when taking on my portfolio at a late stage! Thanks

18 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Thanks for taking the time to leave this 5-star review of your experience in choosing XS Training to complete your NVQ Level 3 electrical Daniel. We're delighted that Craig was able to get you 'over the finish line' and wish you all the best for the future.

Rated 5 out of 5 stars

I used xs training to gain my nvq

I used xs training to gain my nvq, my assessor Craig was brilliant, very helpful , and always on hand for advice and promptly gets back to you for help! He has amazing resources to help you get through it, and he’s a top bloke!! Highly recommend xs training and ask for Craig!!! I really couldn’t have done it without him!!! Forever greatfull!!

13 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 electrical qualification Brett and many thanks for taking the time to share your experience of doing so with XS Training. Thanks also for your amazing testimonial about your dedicated assessor throughout the process, Craig Wiltshire, it's very much appreciated. All the very best for the future.

Rated 5 out of 5 stars

Excellent assessor

Craig has been great at answering any questions about the course, is always quick to respond and clearly communicated with me when required. Have been on a journey and am extremely happy to have Craig be my assessor. Thank you

11 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 electrical qualification Simon and many thanks for taking the time to share your experience of working with XS Training to achieve it - and particularly for your kind words about your assessor Craig. All the best for the future.

Rated 5 out of 5 stars

Responsive, helpful, efficient

Thomas Simpson was my point of contact for the actual NVQ. He was great and really made it all run really quickly and efficiently. He was helpful and personable, and replied to emails promptly.

The centre staff were also attentive and helpful. The whole process was really straightforward. Thanks XS

5 September 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 electrical qualification and many thanks for taking the time to share your experience of working with XS Training to attain it, particularly your kind words about your assessor Tom. All the very best for your future in the industry.

Rated 5 out of 5 stars

Craig Wiltshire great assessor

Good feedback from the assessor with plenty of tips and examples throughout. Also timely feedback on all work so progress was never halted on the assesors end.

26 August 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical qualification Anthony and many thanks for taking the time to leave this 5-star review of your experience of working with XS Training to attain it - and particularly about your dedicated assessor throughout the process, Craig. All the best for your future in the industry.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look