We purchased an Ultraloq 5 from Amazon
We purchased an Ultraloq 5 from Amazon. The item turned up quickly and the quality was to a high standard. Fitting and programming was easy and the app worked well.
We did however have an issue with the fingerprint part. It stopped working after about 3 months. We contacted their tech support and we were very impressed with the response. We went back and forth with possible solutions, none of which worked, and they promptly sent out a new replacement. I know it is strange giving 5 stars for a failed product, but I believe how they remedied the situation means they gain the full rating back.
I was nervous buying an item like this on amazon due to potential warranty issues, but my concerns were put to rest.






