While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Jinan Xintian Technology Co., Ltd. (XT LASER) was established in 2004 and is a professional laser industry application solution provider;
No. 866-1 Chunyuan Road Gaoxin East District, Jinan City, Shandong Province,China, 250000, Jinan , China
2.9
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We ordered and payed a Laser Welding machine in January 23.01. 2026 with a confirmed deliverydate of 15 days - 2 month later = "on 13.March 2026. we received the information " we will try to ship this month " Communication is a disaster - no response on E-mails to the Manager or Customer Service. NOT a Supplier to recommend. It is a Disaster
I strongly advise avoiding XTLaser scammer (Jinan Xintian Technology Co., Ltd.). My experience with them was disappointing. Despite expecting approved configurations and after-sale support, I received neither. Their team, especially the director of sales, Jason, exhibited unethical behavior. He misappropriated $500 from me. Numerous other customers have reported similar issues with XTLaser machines, and unfortunately, their customer service has been unhelpful.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
