XVI Latorre Reviews 

201
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers had a great experience with this company. Customers frequently mention that the gorgeous jewellery looks extremely realistic and features incredible sparkle, making it feel just like owning expensive real diamond pieces. Consumers are genuinely happy with their recent purchases, often returning eagerly to buy multiple rings and necklaces for themselves, family members, and close friends. However, some customers also noted that online orders frequently remained unfulfilled or completely unprocessed for extended periods without receiving any shipping updates. A few consumers additionally mentioned struggling significantly to get timely responses from customer support agents regarding their heavily delayed shipments and missing items.

What people talk about most

Product

Reviewers mention positive feedback about product, frequently highlighting the gorgeous, high-quality... See more

Quality

Reviewers express great satisfaction with the quality, highlighting that items are very nice, gorgeous, and... See more

Order

Clients share ambiguous opinions on order experiences, noting that while some past purchases arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have made several purchases from XVI Latorre. Absolutely beautiful jewellery. Friends have seen my rings and have bought too. Another 2 rings bought today. Thoroughly recommend.

Rated 5 out of 5 stars

Stunning jewellery. Couldn’t help myself and have just put in my third order. My girlfriend couldn’t believe how good my ring was and is now loving hers too.

Rated 5 out of 5 stars

I’ve purchased 3 rings now from XVI 1 was a copy of my real diamond engagement ring for when I travel as I don’t like taking in abroad in fear of loosing it or it getting stolen. Now I actually find... See more



Contact info

3.9

Great

TrustScore 4 out of 5

201 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(201)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam Warning - Avoid!!!

I deeply regret buying from this company. The earrings were completely unusable—the stems were so thick they couldn’t even fit through my piercings. I reached out and was told how to return them, which I did immediately. Since then? Total radio silence. No refund. No response to emails. Chat is useless. The phone number isn’t even connected. I’m now out $520 and have nothing to show for it. This feels like a complete scam. Do not trust this business.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about this jewelry shop! The customer service is top-notch—attentive, knowledgeable, and genuinely invested in making sure you find the perfect piece. As for the jewelry itself, the photos don’t do it justice—the pieces are even more stunning in person. If you’re looking for high-quality craftsmanship and a fantastic shopping experience, this is the place to go. Highly recommend!

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery!

I have ordered from this site several times, and I am extremely satisfied with all my purchases. Beautiful jewellery of fantastic quality!

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful


Absolutely beautiful, I also have a ring,devine. Just bought another pair of earrings. They are beautiful and better than anything I've ever bought. Thank you. You service is quick and tracked everywhere from start to finish. Thank you for bringing joy to my life with beautiful diamonds at affordable pricing.

Show quoted text

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Impressed more than I expected!

Considering that I live the otherside of the world to this company,I received my ring within 10 days. XVI kept appearing on instagram and after reading the reviews,I thought I would give it a chance. The ring speaks for itself and sparkles more than a diamond! I was that impressed that I have ordered the Tennis bracelet aswell. Looking forwards to receiving that also.

29 March 2025
Unprompted review
Rated 1 out of 5 stars

Don't believe them

Don't believe them
They will sell you the product with some lucrative offer and all charge inclusive. and will take money from your card or account.
Then you follow with them on email with no reply
Follow on chat box, 90% of time they are away from chat box.
Then courier guy will call you for some good amount as an import tax.
Then again you follow them,
They will confirm you that import duty they will repay you.
Then neither courier guy will reply you nor this company will reply you.
Finally you will be tired and either go for fraud case or will let it go.
So don't trust them

12 March 2025
Unprompted review
Rated 5 out of 5 stars

I received my band ring...it is very…

I received my band ring...it is very beautiful stunning.. like real diamond.. I highly recommend it... you can not differentiate between it and real diamond...
Sure I will buy other items
Main problem that they are not replying to emails or chat box.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

The ring is lovely

The ring is lovely. It sparkles beautifully. I actually had someone come up to me to admire my other ring from here before this one arrived. She said she could see it sparkling from across the event hallway.
The sizing is good and it’s not too long a wait for it to arrive. I will happily keep buying from here.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

First of all this a legit and and trustworthy site !

First of all this a legit and trustworthy website !!
I have ordered 2 CT moissanite silver ring and ot just fabulous!!
An amazing dazzling ring it just looks like a very expensive ring. I bought this ring on sale for 60 dollars which is a very good price for such an amazing ring!
I would suggest just try this website.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful ring!

Beautiful ring with excellent craftsmanship! The quality exceeded my expectations, and it fits perfectly. Fast shipping and great customer service. Highly recommend!

9 February 2025
Unprompted review

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