I received the estimated delivery time the day before. Plus the delivery man called me 15 minutes before he arrived. Brought the package to my door without any problem. He was friendly and polite.
Company replied
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I received the estimated delivery time the day before. Plus the delivery man called me 15 minutes before he arrived. Brought the package to my door without any problem. He was friendly and polite.
Company replied
Received a time window for delivery of 2 hours two days ahead, which was perfectly matched. The driver called 10 minutes in advance to make sure I was ready to receive the package. Great service!
Company replied
Never got delivered, I was waiting in the whole day at home, was supposed to get delivered between 14h and 16h and at 18h53, the track and trace changed to "Not present at delivery" ... At the same ti... See more
Company replied
The delivery track and trace was very well done. Being keep updated on the location of delivery van was very received. Regards, Family Alabi
Company replied
XXL Pakket is een dynamisch bedrijf met al ruim 15 jaar ervaring in de consumentendistributie. Wij hebben ons gespecialiseerd in het leveren van 1 en 2-mans distributie in het stukgoed segment. Dit zijn voornamelijk grote of lange pakketten, of pakketten met een gewicht wat hoger is dan de traditionele pakketvervoerders accepteren. Dit doen wij voornamelijk voor (Web)winkels in de B2C markt. Onze systemen zijn daar ook naadloos op ingericht, waardoor wij het verlengstuk van de (web)winkel zijn. Wij leveren standaard binnen 24 uur en beschikken over een eigen klantenservice. Wilt u meer informatie?, Neem een kijkje op www.xxlpakket.nl of neem contact op via info@xxlpakket.nl of 0850-407 407.5
Rietwijkeroordweg 22 - deur 14, 1432JE, Aalsmeer, Netherlands
Replied to 63% of negative reviews
Typically replies within 2 weeks
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Easy ordering, acceptable price, good communication, limited delay for delivery. An overall good experience

Reply from XXL Pakket BV

Reply from XXL Pakket BV
The person who shipped my order damaged the cover of my roadside water hole, left, and didn't even warn me about what had happened.
Great variety and quality.. Prices are slightly high but thats what one need to pay for great quality. Good skilled team and very customer centric.. Free and Timely delivery is icing on the cake..

Reply from XXL Pakket BV
The package was delivered quickly, on
time and in good condition.

Reply from XXL Pakket BV
Received a time window for delivery of 2 hours two days ahead, which was perfectly matched. The driver called 10 minutes in advance to make sure I was ready to receive the package. Great service!

Reply from XXL Pakket BV

Reply from XXL Pakket BV
Quick delivery, arrived within the given time frame, no damage and polite delivery driver - excellent service.

Reply from XXL Pakket BV

Reply from XXL Pakket BV
Timely delivered, package in good condition, polite driver.

Reply from XXL Pakket BV
Perfect! The delivery time was announced by email and the driver called to confirm there would be someone at home. Very kind driver. Thank you 😊

Reply from XXL Pakket BV
Never got delivered, I was waiting in the whole day at home, was supposed to get delivered between 14h and 16h and at 18h53, the track and trace changed to "Not present at delivery" ... At the same time I saw the truck on the map quiet far away, it never came close.

Reply from XXL Pakket BV
I received the estimated delivery time the day before. Plus the delivery man called me 15 minutes before he arrived. Brought the package to my door without any problem. He was friendly and polite.

Reply from XXL Pakket BV

Reply from XXL Pakket BV
The delivery track and trace was very well done. Being keep updated on the location of delivery van was very received.
Regards,
Family Alabi

Reply from XXL Pakket BV
Everything is fine. But you can't select a delivery time frame. (at least what part of the day)

Reply from XXL Pakket BV
Extremely fast delivery from the Netherlands to south of Belgium :-) Very nice driver who keep smiling after this very very long road trip.

Reply from XXL Pakket BV
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