Your Financial Assurance - YFA Reviews 126

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge. People frequently highlight the excellent service, noting its efficiency and the ease of the overall process. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a stress-free journey. Many customers appreciate the clear explanations and constant communication provided throughout their interactions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the excellent communication... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Excellent service from Laurence at YFA — both for our original mortgage and a remortgage two years later. He explained everything clearly, got us great deals, and made the whole process so easy and... See more


Company details

  1. Mortgage broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Your financial assurance went above and…

Your financial assurance went above and beyond for us . They were friendly ,professional and so helpful throughout.. I would certainly recommend them and be reusing them going forward.. Thank you Laurence for everything you have done for us .

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I used Your Financial Assurance Ltd…

I used Your Financial Assurance Ltd recently and Laurence dealt with everything from start to finish. Evenings, weekends, didn’t matter — every time I rang he picked up, which when you’re trying to buy a house makes all the difference.

He kept everything ticking along nicely and got the purchase over the line without any fuss. Would use again without hesitation.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Laurence and his team were brilliant from the first call all the way until completion. They got us the best rates and were super helpful and informative throughout. I wouldn’t hesitate to use YFA again and will be recommending them to my family and friends.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Laurence was an absolute pleasure to…

Laurence was an absolute pleasure to deal with throughout the whole mortgage application process. He answered every call and and question promptly and efficiently whilst keeping me in the loop every step of the way. I would highly recommend Laurence to anyone needing a trusted and friendly mortgage advisor

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Dealing with Lawrence is an absolute…

Dealing with Lawrence is an absolute pleasure, very professional, clear explanation of the process with constant updates throughout. We have used Lawrence over the last 4yrs and wouldn’t use anyone else. HIGHLY RECOMMEND 5 STARS!!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience working with…

Great experience working with Laurence—he was friendly, efficient, and always on hand to answer any questions. He made the process smooth and easy, and I wouldn’t hesitate to recommend him.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage

Laurence recently completed my mortgage renewal. He made the process extremely straight forward and easy, and provided clear details of the options available. I also found Laurence to be extremely responsive and available for calls to discuss further which was really appreciated.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to Laurence for setting…

A big thank you to Laurence for setting my new mortgage in place.Always so efficient and helpful.I’ve used this company for a good number of years now and I can’t fault them. I highly recommend them for services.

Luke

27 March 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic service

Laurence has been our mortgage broker for over 6 years now and helped us secure our current mortgage and all its later iterations.
The fantastic service didn't end at securing the mortgage however, and he has been in touch over the years updating us on new mortgage products and ensuring we were aware of all the relevant options. He is very knowledgeable and happy to share his honest advice when asked.
I have no intention of switching from YFA for my future needs and recommend Laurence and YFA to all my medical colleagues as a tried and trusted option for their mortgage needs.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Renewal.

Mortgage Renewal.
I have used Laurence for my mortgages for years. He always makes it easy, straight forward and stress free. We secured a great interest rate and I would highly recommend Laurence to others. He is professional, friendly and prompt in his responses.
Thanks again Laurence.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service !!

Laurence has been fantastic every step of the way . A long process for us but Laurence continuously checked in and offered his support . Couldn’t have asked for more .

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Laurence did a fantastic job at finding…

Laurence did a fantastic job at finding the best mortgage for myself and my partner. Always contactable, friendly and professional. Made what could’ve been a stressful task easy and seam free. Wouldn’t hesitate to recommend to anyone looking for a mortgage advisor.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

As first-time buyers

As first-time buyers, we needed guidance every step of the way, and no question ever felt like an inconvenience. Laurence was incredibly helpful, supportive, and informative throughout the entire process. Everything was explained clearly, which gave us real confidence at each stage. Communication was always swift and easy, and Laurence was consistently on hand to help whenever we needed it. We couldn’t have asked for a better experience and would highly recommend her to anyone looking for a mortgage advisor.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Laurence has supplied us with another…

Laurence has supplied us with another mortgage to help us grow our property portfolio, every time helping us with what suits us best to be affordable and still profitable. Save your self a lot of time and headache, stick to people who know what they are doing 👌🏻YFA all the way

2 February 2026
Unprompted review
Rated 5 out of 5 stars

YFA....Professional and Excellent service

I have used YFA twice now for my last two mortgages and will continue to use them. They have consecutively come in with better offers and terms than any other quotes I've had, giving me better rates and monthly out goings.
I've had swift and stress free mortgage renewals everytime with YFA. Customer service has been impeccable with Laurence finding better rates as the renewal dates have drawn closer!!
I would highly recommend YFA to anyone seeking a first mortgage or a remortgage.

2 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look