I had a great experience ordering from Y2KPHONES! I got the Sanrio Hello Kawaii phone, and even though it wasn’t exactly a flip phone like in the photo, I honestly didn’t mind at all. I bought it main... See more
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Review summary
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The phone arrived in 2 weeks, it was packaged well. However I found some scratches and a little impact on the phone. I immediately contacted @Y2KPHONES support and sent pictures of it. We have seen t... See more
I was a bit unsure before ordering but everything went smoothly. The phone arrived quicker than I expected, packaged well, and works perfectly on my network. Customer service replied to my question ab... See more
I saw this phone the Sharp Aquos 601SH and I said I HAVE TO BUY IT and I did. This phone is amazing and the staff is really useful like the FAQ I really recommend it cuz my phone works perfectly and G... See more
Company details
Written by the company
Y2KPHONES is a global specialist in retro and flip phones, including rare Japanese keitai, classic feature phones, and modern flip smartphones. Every device is carefully sourced and professionally tested to ensure full functionality. With free worldwide shipping, fast delivery, and responsive customer support, we provide a reliable and trusted way to experience the golden era of mobile phones.
Contact info
United Kingdom
- y2kphones.com
4.8
Excellent
74 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast delivery and great phone
9 September 2024
Unprompted review
Y2K phones sent us a phone with a…
Y2K phones sent us a phone with a faulty battery and refused to respond to emails requesting assistance.
20 January 2025
Unprompted review
Reply from Y2KPHONES
We’re so sorry if we missed your email. We’re a small company doing our best to keep up, but sometimes things slip through the cracks. Please reach out to us again and we’ll make it right. As per our returns policy, we offer complimentary replacement batteries for up to 120 days after delivery and we’d be happy to help you.
Thank you for your patience and please get back in touch!
Fantastic service and responsive customer support!
Tracking information was provided throughout the delivery process, I had a few technical difficulties during set up but the support couldn't have been more helpful and got my phone working. Fantastic work!
13 February 2025
Unprompted review
Reply from Y2KPHONES
Appreciate the feedback! Glad we could help get everything sorted for you. Enjoy your phone, and let us know if you ever need anything!
Scam - phone will not work in the USA 
I purchased a phone for my daughter for Christmas after she insistent about that particular phone and kept on sharing ads with me from multiple platforms. I looked at the website, went through the reviews and felt confident especially as it states right on the homepage they have a 14 day return policy. It arrived, and we went to went to multiple carriers to active the phone of which ZERO would work for the phone in the USA. I was well within my 14 days, contacted company and was told they would not accept a return of the phone as I did not have a valid reasoning. According to them, they say that they clearly outline what carriers works with the phone (none of which are in the USA) and furthermore impossible to find on the website. Total scam. 
8 January 2025
Unprompted review
Reply from Y2KPHONES
Thank you for your review. To be clear:
Compatibility – The phone’s supported network bands are listed in the product description. We clearly state that it is the customers responsibility to ensure compatibility with their chosen network. In the product description of the phone you bought it says: “All phones are unlocked, but please check compatibility with your carrier before purchase. If unsure, contact us.” This responsibility lies with the customer, not us, and you did not even reach out for assistance.
Returns – Our 14-day return policy covers faulty or incorrect items only. Network incompatibility is not a valid reason for return as the customer is told to check compatibility with their chosen network before purchase, and this is outlined in our Refund Policy, visible on every page of our website.
Legitimacy – We are not a scam. We’ve fulfilled thousands of orders worldwide, including in the USA, where many customers successfully use this exact model, but who have ensured compatibility with their chosen network before purchase.
The phone you received was exactly as described. The issue is not the product, but that compatibility with your chosen network was not checked before purchase.
Great phones@great prices
14 May 2024
Unprompted review
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