Yama Seafood Inc. Reviews 885

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 407 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as fresh, delicious, and exceeding expectations, even when compared to local sushi spots or other providers. Many highlight the rich, buttery textures and clean taste of items like salmon and tuna, making preparation effortless for dishes like sashimi and nigiri. The delivery service is frequently commended for being on time, well-packaged, and ensuring products arrive frozen solid, even across long distances. However, some customers also noted issues such as receiving items that were not as expected, like uni arriving frozen or tuna with residual sinew, which affected their overall satisfaction. A few other people also felt that the quality had declined, mentioning fishy tastes or mushy textures, and some experienced missing items or delayed orders.

What people talk about most

Quality

People report positive experiences with quality, consistently praising the high quality of the fish and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and freshness of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual delivery and excellent... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and intuitiveness, with... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered bluefin akami, bluefin chu toro, Loch Duart salmon, and Ora King salmon from Yama Seafood. Everything arrived frozen solid in insulated packaging and was clearly handled with care. The... See more

Rated 5 out of 5 stars

Super easy website to find exactly what you want, mine was sashimi grade fish for a private Omakase dinner for a client. Seafood arrived bang on time, packed well in ice. I had 2 types of Tuna, King S... See more

Rated 5 out of 5 stars

​Absolutely AMAZING fish!! I am definitely a sushi-snob, and while I’ve tried Catalina Offshore and E-Fish—both of which were fine—Yama is in a completely different league! The quality and taste are m... See more

Rated 5 out of 5 stars

We are now a four time user of home delivery from Yama. At first I was very hesitant considering delivery time and the product being fish. Yama in advance alerts you to expected shipping and deliv... See more


Company details

  1. Seafood market

About Yama Seafood Inc.

Written by the company

Logo

Michelin Star Quality Seafood, Delivered Straight To Your Door

Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.

Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.

Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

885 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The omakase box came with 6 bream… and…

The omakase box came with 6 bream… and one mackerel. All of which are cheaper fish with little to no flavor diversity. Quite disappointing

30 April 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Eric,

Thank you for your honest feedback, and we’re sorry the Omakase Toyosu Fish Box did not meet your expectations.

Our Omakase selections are based on seasonal availability and the freshness quality from Toyosu Market, so the variety can change from week to week. We understand that receiving multiple bream with limited diversity was disappointing for your experience.

We truly appreciate your feedback, and for future orders, we’re always happy to accommodate special requests whenever possible, including preferences on specific fish varieties.

Thank you again for giving us a try and for helping us improve.

Best Regards,
Yama Seafood Team

Rated 5 out of 5 stars

Very professional.

Haven't had the chance to taste yet, but the delivery was on the exact day selected and everything was still frozen solid despite being shipped halfway across the country. Excellent work.

20 April 2026
Rated 3 out of 5 stars

The ingredients are consistently good…

The ingredients are consistently good as always. However, 5 bags of salmon had broken vacuum seals. Although it doesn’t affect immediate use, it cannot be stored long-term. The quality of the vacuum packaging seems worse than before.

27 April 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Thank you very much for your feedback and for your continued support.

We’re glad to hear that you’re happy with the quality of the ingredients. At the same time, we truly appreciate you bringing the vacuum seal issue to our attention. We understand how important proper packaging is, especially for longer-term storage.

We are currently working on improving our vacuum packaging by sourcing a new supplier that offers thicker, high-quality, food-grade bags (around 4 mil) to better protect the product during transit and storage.

Your feedback is very valuable to us, and we will continue to improve our packaging to provide a better experience.

Please feel free to reach out to us if anything we can assist you.

Best regards,
Yama Seafood team

Rated 5 out of 5 stars

Magnificent place to shop!

Yama has a wonderful variety of products. The website is very easy to navigate, and the customer service and contact is excellent! The packaging was comprehensive, and the shipping quite punctual!

22 April 2026
Rated 5 out of 5 stars

Delicious

Delicious, fresh seafood! Very pleased. Packed in dry ice and delivered overnight.

20 April 2026
Rated 3 out of 5 stars

MIXED REVIEW

The Uni was excellent. The Tuna had too much stringy connective tissue to be sold as O-Toro.

20 April 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Bryan,

Thank you for your feedback.

We’re glad to hear you enjoyed the Maine Uni.
Regarding the O-toro, some connective tissue can be present due to the rich fat content of the cut, but we understand your concern and will review the quality of the batch you received with our team.

For future orders, you may consider trying our Chu-toro or Hagashi O-toro, which typically have less sinew and a smoother texture.

We appreciate your feedback and look forward to serving you again.

Best Regards,
Yama Seafood Team

Rated 5 out of 5 stars

I’ve been coming here for a while and…

I’ve been coming here for a while and the quality is absolutely unmatched. If you are looking for high-quality, sashimi-grade fish, this is the spot. The variety is excellent, and the fish is always incredibly fresh and clean. It’s a great place to pick up everything you need for a high-end sushi night at home. You won't find better quality anywhere else in the area.

6 April 2026
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