Yam Tourism 

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Company details

  1. Travel agent

Written by the company

At YAM Tourism, we understand that the beginning and end of your journey are just as important as the destinations in between. That's why we are dedicated to providing you with a hassle-free and comfortable airport transfer experience that ensures a smooth transition to and from the airport.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really disappointed

Really disappointed. We had Yam booked on our package deal for a transfer. Our flight arrived early and we queued to show our passports and baggage was there straight away. Went to the arrivals area and the driver had gone ! Said he only waits for 60 minutes but started the 60 minutes the moment the plane had landed!! I was speaking to him exactly an hour after landing and he had already left. Didn’t answer my calls, didn’t arrange anything else, emergency numbers don’t connect. Terrible service. We had to pay for an Uber on top of what we had already paid.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic holiday we had and the…

What a fantastic holiday we had and the trip that Shahina at Yam Tourism arranged for us were unbelievable. We did a helicopter tour of Dubai, dune bashing in the desert in a 4x4, quad biking, camel rides, an amazing yacht cruise and bbq, a tour of old Dubai. I can’t recommend them, a fantastic company who made sure everything went like clockwork. Thank you and look forward to coming back and doing more trips soon.

27 August 2024
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Keith Hamilton,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

We used Yam tourism for our transfers…

We used Yam tourism for our transfers from and to the airport to the palm Dubai. They were very professional and reliable and kept us up to date with messages about our pick up times.

4 September 2024
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Nicola Butler,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

Yam tourism provided excellent tours…

Yam tourism provided excellent tours and excursions. They were engaging and ensured communications were maintained throughout. It was a seamless experience from booking to on the day. The arranged everything from tours including transfers to and from hotel. Thank you to Yam tourism and Rayna tourism. Really enjoyed our Dubai luxury yacht and Abu Dabhi city day tour.

18 August 2024
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Atif Mian,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 1 out of 5 stars

Driver picked me up at my apartment in…

Driver picked me up at my apartment in Abu Dhabi to take me to dubai airport. However the driver fell asleep at the wheel twice. I had to shout to waken him. At one point he stopped and poured cold water over his head. He informed me he had been driving for over 36 hours. It was terrifying ride. I’ve not had any response from there customer service after several emails. I would not recommend

5 March 2024
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Bernadette Ferry,

We apologize about your experience. Please send us feedback at contact@yamtourism.com

This would allow us the opportunity to investigate, and send you more detailed feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

Airport transfers: excellent experience

Used YAM’s services for airport pickup and drop off. No issues on either side. Responsible and professional. They also made sure to confirm details prior and ensured we had a baby car seat for our child. And when we needed more space on the way back, they were flexible in being able to provide a larger vehicle for a nominal cost. Will gladly use them again!

2 January 2024
Unprompted review
Yam Tourism logo

Reply from Yam Tourism


Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

Great service

Booked Yam via our travel agent for transfer from Dubai airport to hotel and back again. Good communication via WhatsApp in advance for both journeys. Punctual. Friendly. Nothing was too much trouble. Happily recommend and use again

11 November 2023
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear C Warren,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

Excellent service by our driver

Excellent service by our driver, Kaiser.
Was greeted at reception and great communication
A* service

11 November 2023
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Cathy Swanson,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

Good service..excellent customer service

Excellent...slight delay on arrival..they waited and also the rep was excellent. Return journey...confirmed time prior to pick up and informed time would be at Hotel on day did not disappoint. No qualms...simple, friendly and efficient.

2 September 2023
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

Excellent communication

Our Travel agent booked Yam, and they were extremely good, great communication on collection and departure to the Hotel . Drivers were excellent

18 September 2023
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Fiona Williams,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

Very kind staff

Very kind staff, kind driver Kaisar

7 September 2023
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Antonio F,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

The driver had a lot of patience…

The driver had a lot of patience waiting for me while I was dealing with immigration documents and looking for my luggage, he waited and waited till I came out and he even excuse the delay 😑

4 September 2023
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Ebenezer Newton,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

Yam Tourism - efficient, competitive costs and friendly

Easy to locate the company rep at the collection point, taken to the car quickly after we landed, competitive pricing compared to other companies and a very friendly driver who chatted away the whole journey to the hotel which is itself was very quick and comfortable ride in a clean car. I visit Dubai numerous times a year and will be using Yam Tourism again.

5 September 2023
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Dear Lee Smartt,

Thank you so much for your valuable feedback.

We appreciate your support and positive feedback.

Thank you,
YAM Tourism Team

Rated 5 out of 5 stars

They go the extra mile for all…

They go the extra mile for all collections & drop offs there communication is very amazing.

4 September 2023
Unprompted review
Yam Tourism logo

Reply from Yam Tourism

Thanks Chris! I highly appreciate for sharing your experience with us!

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