Y and S Marble LTD Reviews 

170
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From the very beginning, choosing a natural stone worktop was a long, emotional, and sometimes stressful journey. Looking back now, I can honestly say it was one of the best decisions I’ve ever... See more

Rated 4 out of 5 stars

We got a fantastic service from Y&S. All the guys Ala, Abir, Antony, Musa and Yaya very helpful and friendly. It took 3 days from templating to fit the worktop. The beautiful workstop is the best par... See more

Rated 4 out of 5 stars

The quality of the product and finished installation is of a very good standard. The only criticisms relate to customer service. Firstly they did not bring their own cutting bench to do some trimming... See more

Company replied

Rated 2 out of 5 stars

Recommended by our kitchen fitting company. Turned up with equipment on a tripod to measure, so thought all was good. On fitting day we heard machine use, cutting or grinding, but nothing said to us.... See more

Company details

  1. Stone Cutter

Written by the company

'Quartz, Granite, Marble & Porcelain Worktops & Countertops! We template, supply and install bespoke Stone Work Surfaces, including Kitchen Worktops, Countertops, Wet Rooms, Vanity Units, Tiles & more at unbeatable prices in London and surrounding areas, including Watford, Slough, Reading, Surrey & more! Get in touch for a free quote!


Contact info

3.8

Great

TrustScore 4 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(170)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Y&S are amazing

Wow Y&S are amazing. Went to visit them Amit Suri was so helpful showed us loads of different slabs, we didn’t know much about quartz and Amit explained the different stones to us. From measurements to installing it took 4 days. The people that came round to fit our quartz was really lovely and made sure we was happy before they left. Amit had said that he was going to make me a chopping board but the guys forgot to give me one, so I txt Amit and said we didn’t have one and he rang me straight away to say he’s going to get 2 for me. Amazing.

28 May 2024
Unprompted review
Rated 4 out of 5 stars

Great worktops, good customer service, ok installation

We ordered large and complex worktops from y&s. Looking at the experience overall it was good.

Sales - Abi showed us all samples which we wanted, answered all our questions patiently. We have explained that the kitchen is on the third floor (with no lift) and we were quoted the price based on all our parameters.

Measurements - measurements were taken by Y&S and a couple of days later the worktop was ready for installation.

Installation - two gentlemen arrived late and have initially said that the worktops were too heavy for them to carry them upstairs. Then they have changed their mind and decided to bring them up - while doing so they have scratched the walls in the staircase and dented my new wooden floor. By the time they have brought it in - it was too late, so they returned the next day. Then they said they need to cut it to install it - which I refused to accept, and they found the way around it. They have then returned again to install the up-stand - which they supplied free of change due to inconveniences caused.

I have discussed my experience with Amit and he was very helpful, apologetic and agreed to cover the cost to repair the wall and the floor. Which was a major relief as everything was brand new before the incident and I was very upset.

Worktop itself looks great and steady. Service overall was good. Thank you to Amit for his help!

9 May 2024
Unprompted review
Rated 5 out of 5 stars

My second quartz installation done by Y…

My second quartz installation done by Y & S. They are the most professional quartz company I have come across. The guy who who came out to do the template gave me some great ideals so I thank him very much. Rafat and Mohamed fitted my worktops and these guys really know what they are doing and did an excellent job. Twice I have dealt with Amit on Sales and he has been extra helpful even when I changed my mind last minute and altered the template slightly. I woukdn't consider going anywhere else. Great prices, great quartz and excellent installation

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Very positive experience with the company. They provide great customer service and their work is hands on. I recommend this company based on my experience with them. Abi is a professional, she listen carefully to the customer's needs and passes on the message to the workers.

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Y&S Marble is best Worktop company in UK

I recently worked with Y&S Marble for my kitchen renovation, and I couldn't be happier with the experience. Their prompt delivery within 1 to 2 days, coupled with their professionalism, made the entire process seamless. The quality of their worktops is outstanding, and I highly recommend them to anyone in need of top-notch service and products.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Impeccable service from the team at Y&S…

Impeccable service from the team at Y&S Marble! From the moment I walked in, I was greeted with warmth and professionalism. Their staff's knowledge of marbles was impressive, and they guided me through every step of the process with expertise. They were attentive to my needs and provided timely updates throughout. Overall, their service surpassed my expectations, and I wouldn't hesitate to recommend them to anyone in need of top-notch assistance.

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Firstly I’d like to thank the team for…

Firstly I’d like to thank the team for outstanding service! I really do appreciate being listened to from day one I know I was very indecisive at times so I thank the team for being patient and understanding. I want to especially thank Abi for ensuring everything went smooth. I’m obsessed with my kitchen! It looks exactly like I wanted.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant stone and service

I have used Y&S to install a media wall, kitchen counter and backsplash, fireplace surround, bathroom walls and entrance stone.

I must say on every piece of work we have done, the selection process has been great; Abir, who works in their sales team, is so knowledgeable. Their installation is quick and seamless, and they have been very accommodating with changing schedules to work around delays of our build team, coming at short notice to get things done.

Thank you, and I highly recommend them.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Best worktop suppliers!

Best suppliers!

WOW. Efficient, punctual, knowledgable all the staff are so lovely. Couldn't recommend them more! Also amazingly priced, if you are getting a new kitchen, go direct to these guys!

18 March 2024
Rated 5 out of 5 stars

Absolutely lovely company

Absolutely lovely company. Very pleased with my experience. Worked above and beyond to provide my lovely kitchen worktops. And were extremely patient with my many requests and amendments. From the sales person Abi to the installers Mousa and Abdul. Thank you very much Y&S marble!!! Very happy customer.

16 March 2024
Unprompted review
Rated 5 out of 5 stars

I can’t praise Y and S Marble enough,

I can’t praise Y and S Marble enough,
I had my Quartz kitchen worktop’s fitted two years ago by a different company.I have recently fitted a breakfast bar and just wanted one piece of Quartz for this, I went to many Quartz companies and they wasn’t really interested as I only wanted the one piece for which they wouldn’t make much profit.So when I found Y and S Marble and met Amit, who was more than happy to help me which he did.Amit took my measurements and had the exact Quartz I needed cut, polished and delivered to my house within a couple of days, at a very reasonable price.
So a big thank you Amit and your colleagues.
I would highly recommend anyone wanting Quartz or marble work tops to get a quote from Y and S Marble.
Thanks Amit,
Mark…

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Amit was very helpful. The worktop was produced and installed very quickly. Everything is perfect and looks amazing 😍

4 December 2023
Rated 5 out of 5 stars

Website is not the best but the service is.

Found Y and S just by a google search. The website is not the best but they had such a great range of choices we decided to try them. Amit was really helpful and quick to respond to my emails . I also phoned and they were polite and helpful thank you to Abi for talking me through my enquiries. Measuring and Fitting was really quick too. Would definitely recommend.

18 November 2023
Rated 5 out of 5 stars

Nice job for a fair quote

Nice job for a fair quote. I would highly recommend. Thanks to Amit for his help. A returning customer which would again use their services.

30 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look