YAPEAL Reviews 28

I applied for a business account with Yapeal and completed the full onboarding process. I uploaded all requested documents, went through verification, and my account was officially approved.

After approval, I transferred funds to the account. However, immediately after that, I lost access to my account and can no longer use the personal dashboard at all.

I contacted support multiple times, but instead of resolving the issue, they simply mark all my requests as “closed” without providing any explanation or solution. There is no real response, no clarification, and no assistance.

At this point, my money is already with them, but I cannot access or use the account. This is extremely frustrating and unprofessional.

I strongly recommend improving customer support and ensuring that approved accounts remain functional after funding. This experience has been very disappointing.

Online and easy service with minimal paper work.

Easy to use, very reliable

Worst company ever, I wanted the create an account and they denied it for no reason XD

Yapeal is a very valid alternative to Revolut/Wise for Swiss customers. I so far had not had any issues with withdrawals and payments around the world and am using the card regularly.

Free withdrawals they are advertising with premium subscription is false. Yapeal doesn't have their own ATM machines, hence cannot guarantee bank who maintains ATM won't change you additional money for withdrawal. Also even they advertise free virtual card for their base (free) accounts , you cannot activate your account without ordering physical debit card which they charge 7 CHF. Don't trust everything you read.