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Rated 5 out of 5 stars

No problems getting what I ordered. The quality is good, though the clothing is a little small in sizing.

Rated 4 out of 5 stars

I was a bit apprehensive about ordering because the quality of clothing from my trusted retailers seems to have declined the past few years. I chose to order from Yaroi because the selection was varie... See more

Rated 5 out of 5 stars

A beautifully designed sweater that looks and feels great. I was nervous about the sizing, but read the previous reviews and a size M fit great ( I’m 5’8” and 150 lb). Its unique design element on the... See more

Rated 1 out of 5 stars

The blouses I purchased did not look or fit like the online picture at all; thus, I reached out to customer service via email to make an exchange. They were not willing to work with me in any manner w... See more

3.3

Average

TrustScore 3.5 out of 5

256 reviews

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3.3

All reviews

(256)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Usually a hit but a few misses

Overall the shirts I purchase are of cotton and nice fabric. Sometimes the material is all polyester. The items are pretty designs and are very similar to photos on the website. Long sleeves are a bit long for me but I hem them. I am a 38DD, 165 lb and large is a nice fit, albeit maybe a little loose.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE AND DO NOT BUY FROM YAROI

Website claims clothes are made in US but they're made in China, shipped to a location in US, and a new shipping label applied over existing label. The clothes are of terrible quality. I tried repeatedly to return and was initially offered a $3 credit to keep the clothes, then $8 ("that okay customer?"), then $21. I was initially told that I would have to pay for the return shipping, then was told shipping would be expensive - I could not get a return ship to address from them. Clearly I am communicating with someone from China. I finally caved and took the $21 - my order was $89. Lesson learned but beyond frustrating - I contemplated calling my bank and our state attorney general's office because this is FRAUD! They just wear you down - and you cannot wear the clothes because the quality is cheap!!!

14 March 2023
Unprompted review
Rated 5 out of 5 stars

The shirts fit perfectly

The shirts fit perfectly. Materials are of good quality. Worth what I paid for. Some products from other companies are expensive too and product is poor in quality. This purchase of mine tops them all. Very very happy with my purchase.

15 May 2023
Unprompted review
Rated 4 out of 5 stars

Beautiful

Beautiful, reasonably priced dresses. The wait for delivery is longer than expected, but well worth the wait.

25 April 2023
Unprompted review
Rated 1 out of 5 stars

Very Poor Customer Service

The blouses I purchased did not look or fit like the online picture at all; thus, I reached out to customer service via email to make an exchange. They were not willing to work with me in any manner whatsoever and their email communication was quite rude. Will never buy anything else from Yaroi. Also, their company is owned by Chinese, although they state they are based in America.

18 April 2023
Unprompted review
Rated 2 out of 5 stars

Poor customer service

I ordered a couple of shirts from Yaroi. Both ran extremely long in the sleeve length...way too long for my 5'1" height. I was in touch with customer service asking for return information. No response as of this writing. Likely won't do business with them again, nor recommend them to anyone.

10 April 2023
Unprompted review
Rated 1 out of 5 stars

nope nope nope

I saw this dress on Instagram and looked into the company (because I don't want to buy a crappy item from China). Their website said this is a store in North Carolina and pieces are made with love and bla bla bla. As it turns out, it is a manufacturer in Dubai and the quality of the fabric is yucky. Like, DO NOT STAND NEAR OPEN FLAME. I'm not even going to try to return this item after reading others' experiences. And I may never buy online again.

12 April 2023
Unprompted review

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