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Rated 1 out of 5 stars

Terrible delivery. I ordered a mattress almost two weeks before I moved to my new place. Two weeks after I moved I’m still sleeping on an air mattress. They failed to make their delivery date and I ha... See more

Company replied

Rated 5 out of 5 stars

We needed two mattresses but were hesitant to buy online without trying 'em out first. Sooo happy we discovered Yawnder. Their showroom in San Diego has all the brands typically found only online and... See more

Rated 5 out of 5 stars

Recently we purchased a mattress from Yawnder. It was the best buying experience one can have. We tried many different mattresses since we are older and need back support. No pressure sales and they a... See more

Rated 5 out of 5 stars

Walked in the store, told the rep what we were looking for in a mattress, walked out a mere 20 minutes later, purchase completed! Would definitely use this company again, such a different experience t... See more

Company details

  1. Mattress Shop

Written by the company

We specialize in the most popular online mattress brands, adjustable beds, bedding, pillows and sleep accessories witht he best prices available online. Yawnder also is an authorize Osaki Massage Chair dealer with the full product line to choose from along with free white glove delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

49 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Terrible delivery

Terrible delivery. I ordered a mattress almost two weeks before I moved to my new place. Two weeks after I moved I’m still sleeping on an air mattress. They failed to make their delivery date and I have no idea when it’s going to move.

14 July 2025
Unprompted review
Yawnder logo

Reply from Yawnder

Hi there—thank you for sharing your experience, and I’m sorry your mattress didn’t arrive when you needed it. I know how frustrating that is, especially around a move‑in.

Because of our holiday promotions, our manufacturing partners were handling an unusually high volume, which stretched their production and carrier schedules beyond the usual lead times. At Yawnder we place every order with the factory the very same day it’s received, so—even if you’d ordered directly—the timeline would have been identical.

You agreed to those lead times at purchase, and while we believe in full transparency up front, clearly our messaging fell short. I take responsibility for that. We’re now updating our site and email notifications to call out “estimated ship dates” more prominently during peak seasons—so future customers won’t run into the same surprise.

If there’s anything else we can do to help—or if you’d like to share more feedback on how we communicate timelines—please reach out to me directly at sales@yawnder.com. We built Yawnder to help people sleep better for a better life, and we’re committed to learning from every misstep.

Thank you for giving us the chance to improve.
—Ben, Founder, Yawnder

Rated 5 out of 5 stars

great!

knowledgeable, great selection, great service when we decided to change mattresses.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience.

We bought the mattress but had to delay the delivery and the store was willing to accommodate our needs. Once the adjustable bed and mattresses were delivered there was a small issue and once again the store worked with us to make it right. They truly know what customer service means.

7 February 2024
Rated 5 out of 5 stars

Totally recommend!

Love the fact that they have numerous "beds in a box" to try in their showroom. They were also a little cheaper than buying straight from the manufacturer's website. No pressure and very knowledgeable in the products. Totally recommend.

17 February 2024
Rated 3 out of 5 stars

The sale went well but the delivery was…

The sale went well but the delivery was terrible. We weren’t warned except two days before and we weren’t home when it was delivered and left in our driveway. It is too heavy for us to move and we were barely able to drag it into our garage so we could park our car. I don’t know how we’ll get it upstairs to our bedroom. It will be several days before we can try our mattress.

18 February 2024
Rated 5 out of 5 stars

Ben and the Yawnder team are the most…

Ben and the Yawnder team are the most reliable sources for bedding products for the bedroom. Always precise on their advice, it is surprising that anyone who collaborates with them on a purchase ever needs to exercise an exchange. Top shelf service!

18 February 2024
Rated 5 out of 5 stars

Satisfied customers

I'm so glad I found Yawnder after reading various mattress reviews online. The owner was welcoming and knowledgeable, but most importantly gave us all the time we needed to figure out which mattress would work best for us. The one we chose arrived sooner than expected and is clearly much better quality than our old one. It was easy and convenient to have our old mattress removed when we were ready, by scheduling a pickup online, using the service provided by Yawnder. I'm happy with the whole process and glad to support a local business.

3 February 2024
Rated 5 out of 5 stars

We are thrilled

We are thrilled! Cimmaron made our experience wonderful and productive. When we entered the showroom, she made herself available, but she let us test out the brand we thought we wanted in peace. When we asked if she had any recommendations about other similar brands, she based her recommendations on our input. She took us to another brand and to the bed that immediately became our purchase! Cimmaron clearly and thoroughly explained how Yawnder worked and the process by which we would order and receive our bed. It was a pleasure to do business with her and Yawnder. We soon received texts confirming our purchase, then announcing our shipment date--and voila!--we had our bed as, and in the time frame, anticipated! The pricing and customer support were knowlegable, friendly, and reassuring. Why would anyone buy a bed online without going through Yawnder?!

24 January 2024
Rated 5 out of 5 stars

Excellent Experience

Very knowledgable salespeople who actually answer the phone! Good customer support and prices. I would highly recommend.

17 January 2024
Rated 4 out of 5 stars

Love the great service at Yawnder

Service at Yawnder is great. This was the second bed we purchased from them. They even threw in a free bed cover.
Cimarron, the salesperson was very helpful. Ben the owner also suggested a bed frame company that fit our budget and turned out to be a great product.
My only small complaint was that the mattress was delivered with no notice, just ended up on our sidewalk, though this was not the fault of Yawnder

4 January 2024
Rated 5 out of 5 stars

Best place to buy a mattress

No pressure sales, quiet showroom, knowledgeable staff, quick delivery. The wrong mattress was delivered, prompt and friendly response, correct mattress was delivered the next morning!

7 January 2024

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