Yay Casino Reviews 9,618

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 5,941 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent selection of games and the user-friendly website design, making for an enjoyable experience. Many people appreciate the fast and efficient payment process, with payouts often received within a few days. The customer service is also highlighted for being responsive, helpful, and providing extra rewards. Reviewers often feel valued as members and enjoy the daily incentives and opportunities to win. However, some customers also noted issues with delayed redemptions, with some waiting weeks for their winnings or experiencing account lockouts after verification requests. A few other people also felt that the verification process could be overly demanding, requiring extensive documentation and causing frustration.

What people talk about most

Product

People report positive experiences with the product, frequently expressing their love for the games and the... See more

Payment

Customers generally report positive experiences with payment, noting fast and easy payouts, with some... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great games, login... See more

Website

Users describe positive interactions with the website, with many considering it a favorite and top-notch for... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yay and the whole family of sister sites (zula, sportzino, luckparty, fortunecoins, american luck, and that new one, lol) are all top notch! Wish they would get crypto withdrawal so i don't end up c... See more

Company replied

Rated 5 out of 5 stars

I usually play Yay on just the daily bonus. I might purchase a coins package here & there. I previously made sure my account was verified for redemption due to winning on another site, I didn’t want d... See more

Company replied

Rated 5 out of 5 stars

It always feels good playing at Yay Casino. It honestly has always felt fair to me where as most other casinos are selective to who they let win. I used to be loyal to other platforms, but today, I go... See more

Company replied

Rated 5 out of 5 stars

Like the games they offer and the deals for coins as well. It just took a while to get things going in the win department but after getting there redemption was pretty smooth and timely and the wins... See more

Company replied


Company details

  1. Gaming services

About Yay Casino

Written by the company

Yay Casino

YayCasino.com is a leading social sweepstakes casino in the U.S., delivering an exciting and rewarding gaming experience. With a curated library of over 1,300 casino-style games, players can enjoy a mix of classic favorites, Megaways slots, Hold and Win, Instant games, and the newest releases from top providers. Best of all, there’s no purchase necessary—players can dive into the fun completely FREE!

Our platform is secure and reliable, ensuring that your information and transactions are always protected. Thanks to our unique sweepstakes model, players can win real prizes using their sweepstakes coins, backed by a simple and fast redemption process. To keep the excitement going, we offer a generous welcome bonus, daily rewards, exclusive promotions, and exciting new challenges.

Plus, our friendly customer support team is available 24/7 to assist with any questions or concerns.

Ready for a gaming experience like no other? Join Yay Casino today and let the fun begin!


Contact info

Promotion box for Yay Casino

Unmatched fun - for FREE!

Join Yay Casino today! Play 1,300+ games and claim your signup bonus!

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
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Asks customers to review

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4.5

All reviews

(9,618)

5,547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Great place to spin and Win BIG and fast payouts

I had previously rated Yay casino 5 stars and then when I got my prepaid card from payouts.com for my redemption I tried to use it 2 times online and the transactions were declined I then called customer support for payouts and they said my card had been compromised and that I would have to wait an additional 5-7 business to receive a check in the mail. That is beyond ridiculous when they could have just issued me another card or deposited the funds into my KYC verified bank account. I am just in disbelief. This is ridiculous. I will update once I get the check. That is a very long time to wait on a redemption.

I love Yay casino. Great selection of games and opportunities to win BIG. Fast payouts. What are you waiting for go join.

24 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Chrissy!

We are happy to hear that you love playing on our site and have experienced quick redemptions. Our team strives to provide an enjoyable gaming experience and efficient processes for our players. Thank you for taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Love yay casino

Love yay casino. I recommend it to anyone

18 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Tajuana!

We appreciate your enthusiastic feedback! Our team works hard to create an enjoyable gaming experience for all our players.

Rated 5 out of 5 stars

Love playing on Yay

Love playing on Yay. Just wish the redemption process was faster.

25 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Lawanda!

We appreciate your feedback and are happy that you're enjoying our platform. Regarding redemption speed, we want to assure you that we're committed to providing both secure and efficient redemptions. Your patience during this process is greatly appreciated.

Rated 1 out of 5 stars

I've been playing on Yay for quite a…

I've been playing on Yay for quite a while and have always loved it ...and redemptions have been approved same day for every cash out....until now!!
I'm on day 4 or 5 and keep getting this generic response from support stating it's due to new players .....and that makes no sense.
I do love Yay and it's one of my most favorite sites but even in the Facebook sweeps group ...people are saying they're not getting redemptions for quite a while....I will come change to a 5 star if I get my money but never waiting this long and support is giving basic genetic responses.

I really hope they're not turning into Lonestar, Rolling Riches that take months to pay out.
Bc I really do like the site .. just very disappointed in this waiting game when they've always been prompt. When you go backwards in how you treat customers ... It's never a good thing.

Just pay out redemptions please....I don't spend my hard earned money to jane to wait a week to get my winnings

22 June 2026
Unprompted review
Yay Casino logo

Reply from Yay Casino

Hello Wendy,

We are sorry to hear about your recent experience. We appreciate your continued support and understand how frustrating it is when redemption timelines take longer than what you have experienced before. Please contact us at support@yaycasino.com with your account details so we can review your redemption further.

Rated 5 out of 5 stars

Fair

It could be worse

18 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Aaron!

Thank you for your wonderful 5-star rating! We are pleased to hear that you are enjoying your experience with Yay Casino. We want to assure you that all our games are designed to provide fair and exciting gameplay. Your continued enjoyment and satisfaction are our top priorities. We appreciate your positive feedback and hope you continue to have a great time on our platform.

Rated 5 out of 5 stars

Great games

Love YAY great games and fast redemption great customer service too.

20 March 2026
Yay Casino logo

Reply from Yay Casino

Hi Dawn,

We're so glad you enjoy our games, fast redemptions, and great customer service! Thank you for your feedback.

Rated 5 out of 5 stars

Excellent app

Excellent app. Cant wait to see my close friends join so we can share

25 June 2026
Unprompted review
Yay Casino logo

Reply from Yay Casino

Hi Mauricio,

We're so glad you're enjoying our app! We hope your friends join soon for shared experiences.

Rated 5 out of 5 stars

I had my first big win

I had my first big win. Fast Cash App. Totally legit. Don’t take my work try it out yourself

15 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Breonna,

We are so happy to hear about your big win! Thank you for sharing your positive experience with us. We appreciate your feedback.

Rated 1 out of 5 stars

Point blank: Immoral Corp., Abusive To Consumers & Frauds

Point blank: Keep all records of all interactions, this company is horrible. They will attempt to steal your prize money at every chance.

They gave me the run-around about redemptions for months, even after being verified & their backend system failing to process payments correctly (I have used DOZENS of other casinos like this with ZERO problems).

Since March 12th, this company has actively stonewalled me. I have spent more time & effort on this than many other things in my life, becoming a moderate expert in navigating consumer protection and federal guidelines that offer protection against predatory companies like this.

I tried for months to get my redemption, even after being verified, and they would give a faux apology & just repeat the same script. I even helped them troubleshoot their backend to figure out what was wrong with the code, & they showed no appreciation for anything, continually asking for more & more & more tasks to be completed in order to get things completed.

The CEO, Mickey Blayvas was finally notified & I also filed FTC, AG, & BBB reports with all of my records, documents, screenshots, and verifications. This has been a long, daunting fight to get my payout. I can only imagine how many times this company rips people off.

July 1st is the end of these sweeps casinos in Indiana, so this immoral company broadcast a scripted email saying that redemptions had to be done before June 26th.

Today is June 24th; I have MULTIPLE confirmed emails from them directly, not just the automated system, but human reps (Misty, Kristin) that verify I could redeem, however they just kept blocking it over and over again.

Save your time, or prepare for war with them. They will fight to the bitter end, even when they're in the wrong.

24 June 2026
Unprompted review
Yay Casino logo

Reply from Yay Casino

Hello,

We are sorry to hear about your experience and understand how frustrating this must be. Please take a moment to review the response we have provided in your support ticket. Our team is committed to resolving this for you as quickly as possible.

Rated 5 out of 5 stars

Easy to navigate throughout the…

Easy to navigate throughout the platform very exciting games redemption is easy love all their promotions

24 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Christina,

We're so glad you find our platform easy to navigate and enjoy the exciting games and promotions! Thank you for your feedback.

Rated 5 out of 5 stars

Really good!

24 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Enrique,

We are pleased that you had a positive overall experience with our platform. Thank you for your review!

Rated 5 out of 5 stars

Need too Updated

Need too Updated

24 June 2026
Yay Casino logo

Reply from Yay Casino

Hi,

We are delighted by your enthusiastic review! We work hard to create an engaging and satisfying experience for all our players.

Rated 3 out of 5 stars

I love playing on the YAY site

I love playing on the YAY site. However the payouts are too slow. Takes like 3 days to get the money you redeem. Other sites take hours and some even quicker.

24 June 2026
Yay Casino logo

Reply from Yay Casino

Hello Jaime,

Thank you for your feedback. We are glad to hear you enjoy playing on the platform. We understand that redemption timing is important, and we appreciate your patience as well as your feedback regarding the redemption process.

Rated 5 out of 5 stars

I been trying to hit on yay and finally…

I been trying to hit on yay and finally got my first big win

24 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Aries!

Congratulations on your win! It is great to know you have had fun and experienced real wins on our platform. We aim to provide an enjoyable experience for all our players.

Rated 4 out of 5 stars

Wonderful

Great Game. I love it

17 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Shornta!

Thank you for your kind words! We are happy to know that you find our site great. Our team is committed to creating a wonderful experience for all our players, and your support truly means a lot to us. We look forward to providing you with more enjoyable moments in the future!

Rated 5 out of 5 stars

Speedy disbursement.

Thank you for the speedy, no hassle disbursement. God bless everyone and everything today and everyday. In Jesus Name, Amen.

24 June 2026
Yay Casino logo

Reply from Yay Casino

Hi Deborah!

Thank you for your kind words about Yay Casino. We strive to provide an enjoyable experience for all our players.

Rated 5 out of 5 stars
Yay Casino logo

Reply from Yay Casino

Hi Winter!

We are happy to hear that you love playing on our site and have experienced quick redemptions. Our team strives to provide an enjoyable gaming experience and efficient processes for our players. Thank you for taking the time to share your positive experience with us.

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