Yellow Pages Group Reviews 182

Had to write something because the interaction I just had was hilarious. Someone called to try to see me something, I said « I am not interested » they responded « why not? » I said « I think yellow pages isn’t so relevant for our customers, so I don’t need them » he responded aggressively « we don’t need you either » How does this person have a job? And how is this even a thing?

Zero stars if I could.

Awful Customer Service and attitude.
Scam, super ignorant and rude.

Lied on the phone to sign the contract stating could cancel with written notice and provided this when they dont provide any benefits.

When I call they are super rude and basically ur beat for 1 yr.

Did I mention the employees so called manager is rude and talk to u like garbage.

Save yourself the wasted money and Hassel. Don't do it I do not recommended.

This service is a scam an a nightmare. They never provide what they prommised and is impossible to make them solve the problem, i canceled my account with them and they said that they submit my cancelation but they never did it, instead they have been calling me again and again with a very intimidating tone telling me that there is not them problem that i didn't get the full package the reallity is that everything they promised was a lie.

Scam Alert – Avoid This Company

Yellow Pages is nothing but a scam. They make fraudulent claims, harass businesses, and force you to do one-year oral contract even they did terrible, and you beg them to cancel the service again and again. You're thinking about advertising with them—Please don’t! You will get nothing except tears and bad dreams!!Stay far away!! See what they sent to me: "If payment is not received within 10 days of this notice, your services/advertising with Yellow Pages may be interrupted and your credit score negatively affected."

Remember that. And you guys failed.

They took $500 at the beginning of every month for a 8 month contract. First month results were 10% what was promised. The year before we ran our own campaign and had 10X the search results. YP, talked a big game and promised big results using AI and so on. We were not able to cancel the contract, due to poor results. We have started to run our own Google Campaigns again.

Very disappointed with yellow pages. I have been paying for ads for the last 10 years, not one check in from an account manager. We were reviewing recurring transactions and went to cancel. Apparently they have me locked into a 12 month contract. I have requested a copy of the contract, but they are having trouble locating it.... So shady. Do not do business with them!

Scam Alert – Avoid This Company

Yellow Pages is nothing but a scam. They make fraudulent claims, harass businesses, and don’t even verify their own records. I never signed up with them, yet they won’t stop with the nonsense. If you're thinking about advertising with them—don’t. Stay far away.

I know a lot of businesses and companies across Canada, and I will be sure to spread the word about this corrupt business—100%. Repeat business keeps you in business. Remember that. And you guys failed.

I did not sign up directly for the product or service they received my information from another party and they sent me a bill for the services. When called to inquire about the bill they said I had to commit to a full year of service because they had already printed the books so I paid for 15 months in total and now they are asking for another month on top. I called to ask them to reverse the charges for the last month they have billed me and they have said no again. I am paying this one but never again they have lost all of my business moving forward. They use to have a monopoly on the service, I am not sure if they realize there are other options now???
Please watch your services carefully so they are locking you in without your knowledge. There is no begging for forgiveness....

I did not request a listing with Yellow Pages and can't get their error removed or corrected from online searches. Yellow Pages put in the wrong street address online for my business. People are directed, by Google, through Yellow Pages, to spots ranging from ten miles away to 20 miles away in two directions. I've tried to have Yellow Pages remove or correct it. They removed my company from their directory but still the wrong information is visible online. Boxes of books have been lost or misdirected and this has affected my business. I have received complaints from people trying to locate WindyWood Publishing. This has been going on for more than a year. Not just on a particular date.

It took them over 1 month to finally change my phone number to the correct one. However they still couldn't manage to let me log into my account to see how much traffic I was getting. A service I was being charged for. My favourite lie of theirs was that I would only have to pay 2 months extra if I decided to chancel my contract. The only way you can get out of the contract is by having it on auto renewal which they don't tell you. I would recommend that nobody uses these guys.

The fact they got one person to give a 5 star is remarkable. I would be surprised if the owner of this company could even say anything good about them.

Fortunately unlike many others in here who have been scammed by these guys, I’ve never given them a penny. However the constant harassment by phone both at my business and personally to compliment their barrage of emails is actually the most low level pathetic business model ever.

I can’t event count how many numbers I have blocked on both phones and two weeks later there’s yellow pages on the call display with a new number.

This company should have died when the phone book died.

I don’t doubt the 1.3 star review. This company provides a laptop (at the expense of $2500 if you do not return it properly) and a trainer who will make you feel two inches tall. Their commissions are miserable and the salary is laughable. I applied thinking that this could be a good thing, they have a lot going, but at the end of the day it is just a frustrated company that aims to abuse employees with the guise of “benefits from the first day”.

My experience with this marketing platform has been one of the worst I’ve encountered. The service did not meet expectations, and I would not recommend it to any business looking for reliable marketing solutions.

If I could do 0 stars I would. They do auto renewal without calling or email, and virtually no leads to speak of. They refused to cancel my contract even though I specifically told them to without verbal consent.
Avoid completely

If I could give Yellow Pages zero stars I would. First, they put me in a 1 year contract that I wasn't aware I was in. Next their social media management didn't work. I was told my business would get a refund because the system wasn't working. Then they didn't give us a refund or credit so I refused to pay. Finally worked out an agreed price to pay and be done with them and then they send my company to collections. Stay far away from YP. Biggest scam I've come across.

Not worth it!!! They could be better at being transparent with their services.

They will literally lock you in and "renew" your contract without telling you about. This is a useless subscription. I am now stuck with them for another year because of what I think is not a transparent contract with them. Usually when a company wants to renew you for another term, they have to let you know before it gets renewed again or they just keep charging you monthly (which makes sense). In this case YP renews your contract without you knowing of the renewal and when I went to say hey I don't have this services anymore, I couldn't get out of it unless I waste more money because I am locked into a contract I didn't agree to.
If I can rate them a zero to get people to think twice before signing up with them, I would. But there is no zero option.
Don't do it.

This 100% was the worst investment I have ever made in my life. $500/month and I never got one call from a client and I am stuck in a contract for 6months. They don't let you out of it. Every month they give you a report of how well the campaign is going as though I am an idiot and don't notice I am not getting any leads. HUGE SCAM!!!

Dishonest, they will say you are going to recieve 1 product but give you a different. They will say you are stuck for a 1 year term. I called and disputed it even the lady in the dispute department said she feels bad for me and that I should not be stuck in this contract

Attention it’s a scam don’t waste your time or money because you will be scammed from this company

They are definitely scammers. If you receive a call from someone claiming to be from Yellow Pages, hang up immediately. If you don’t, you might lose your money--potentially hundreds of dollars, as I did. For small business owners, the consequences could be even more severe.