YESSS Electrical Reviews 

1,092
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of the company's operations. Many reviewers commend the staff for their knowledge, helpfulness, and positive attitude, often going above and beyond to assist with orders and product inquiries. The delivery service is frequently noted for its speed and accuracy, with many orders arriving on time or even earlier than expected, and products are generally well-packaged and of good quality. However, some customers also noted issues with delivery delays and the 'click and collect' system, where orders were not always ready for pickup as expected. A few other people also felt that the quality of own-brand products was poor, and there were isolated incidents of rude staff behavior.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency, often... See more

Product

Customers consistently note positive experiences with product, often finding exactly what they need, even for... See more

Order

Customers generally report positive experiences with the ordering process, finding it quick and easy to order... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and smooth transactions,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, enthusiasm, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

The member of staff was extremely knowledgeable about the product. I had initially bought the same extractor fan as fitted so that the fitting/wiring would be the same. However he suggested a better... See more

Company replied

Rated 5 out of 5 stars

I intially gave YESSS a poor review due to no delivery. Realised soon after it was their courier that was letting them down. Marie at the Normanton branch went out of her way to resolve this and arran... See more

Company replied


Company details

  1. #24 of 31 best companies in Electrical wholesaler
  2. #6 of 7 best companies in Cable provider
  3. #49 of 70 best companies in Heating equipment supplier
  4. #19 of 24 best companies in Lighting wholesaler
  5. #36 of 47 best companies in Solar energy equipment supplier
  6. #15 of 24 best companies in Tools Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(1,092)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price, great item, great service, what more could you ask for.

13 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Sheffield North branch, Andrew!

Rated 1 out of 5 stars

You didn’t deliver at all

You didn’t deliver at all. I waiting for the delivery since last Friday. As you said it is going to deliver yesterday. But it didn’t come still now

10 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies, and we will look into this internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

I did order on line to pick up

I did order on line to pick up, there was an issue the depot did not have the info but the staff were extremely helpful and apologized and resolved very quickly.

11 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Derby branch, Annette!

Rated 5 out of 5 stars

For such a small order

For such a small order, it was packaged well and arrived next day. Very happy with item which was exactly as needed. 10/10 🙂

11 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback!

Rated 1 out of 5 stars

Moron driving the fully branded YESSS…

Moron driving the fully branded YESSS electrical transit van down the A3 around Guildford area in the London bound direction tailgating other drivers centimetres from them. Incredibly dangerous, and just stupid when doing it in a van with your name all over it. After seeing this would never use this company!

14 December 2025
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

We're sorry to hear about your experience with one of our drivers. Please could you email enquiries@yesss.co.uk with your contact details, and a member of the team will be in touch.

Please accept our sincere apologies.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

I haven't had my order

I haven't had my order

Order date
Sunday, 07 December 2025
Order Reference
YESSS-WEB-121160
Confirmed

8 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies, and we will look into this internally with the relevant departments. A member of the team will be in touch.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

All good

Very helpful

4 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Weymouth branch, Neil!

Rated 5 out of 5 stars

So helpful

So helpful, kept in touch while sorting out replacements for lighting that had been discontinued.

4 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Dundee branch, Andy!

Rated 5 out of 5 stars

Fantastic service from the team

Fantastic service from the team in north shields. Went over and above to get the missing item to me.

3 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Tyne Tunnel branch!

Rated 5 out of 5 stars

Quick and easy

Quick, simple and efficient.

28 November 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Ripon branch, Ian!

Rated 5 out of 5 stars

New downlights

Great website, great delivery service and great product.

1 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback, Mike!

Rated 1 out of 5 stars

Delivery is despicable and useless

I’ve been waiting for over a week (and my package still hasn’t been delivered)to receive my bathroom lights all because the suppliers chosen delivery company will not leave the package at my home. Someone has to be home without knowing when the package will be delivered, never again. !!!!!

1 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry about your experience with your order and our delivery partner.

Please accept our sincere apologies, and we will look into this internally with the relevant departments. A member of the team will be in touch.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Great customer service experience

I was after replacement parts for some downlights and the manufacturer's website pointed me to Yesss Electrical. I'd never used them before, and seeing local stores gave me more confidence, however I decided to place my order online.

The items hadn't arrived within a week, despite showing in stock. I reached out and Ian from the Durham branch was very helpful. Ian called me back to let me know the issue and that he was on it. Ian, called again to see if I wanted to stick with delivery or collect the items from the Durham branch.

Despite the initial delay I really couldn't fault the service and will use again.

4 December 2025
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Durham branch, Mr Cole!

Rated 5 out of 5 stars

Always first to respond anytime

Always first to respond anytime, quick quotes and processing. Overall very happy to work with.

27 November 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback, Justas!

Rated 5 out of 5 stars

Excellent service

Very helpful advice given over the phone and went above and beyond by delivering a parcel which had been ordered to be collected from the Sunderland branch.

28 November 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Sunderland branch, Helen!

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery of goods and affordable products. Customer service A1.

24 November 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Livingston branch, John!

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