YESSS Electrical Reviews 

1,091
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of the company's operations. Many reviewers commend the staff for their knowledge, helpfulness, and positive attitude, often going above and beyond to assist with orders and product inquiries. The delivery service is frequently noted for its speed and accuracy, with many orders arriving on time or even earlier than expected, and products are generally well-packaged and of good quality. However, some customers also noted issues with delivery delays and the 'click and collect' system, where orders were not always ready for pickup as expected. A few other people also felt that the quality of own-brand products was poor, and there were isolated incidents of rude staff behavior.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency, often... See more

Product

Customers consistently note positive experiences with product, often finding exactly what they need, even for... See more

Order

Customers generally report positive experiences with the ordering process, finding it quick and easy to order... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and smooth transactions,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, enthusiasm, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

The member of staff was extremely knowledgeable about the product. I had initially bought the same extractor fan as fitted so that the fitting/wiring would be the same. However he suggested a better... See more

Company replied

Rated 5 out of 5 stars

I intially gave YESSS a poor review due to no delivery. Realised soon after it was their courier that was letting them down. Marie at the Normanton branch went out of her way to resolve this and arran... See more

Company replied


Company details

  1. #24 of 31 best companies in Electrical wholesaler
  2. #6 of 7 best companies in Cable provider
  3. #49 of 69 best companies in Heating equipment supplier
  4. #19 of 24 best companies in Lighting wholesaler
  5. #36 of 47 best companies in Solar energy equipment supplier
  6. #15 of 24 best companies in Tools Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,091)

319 reviews in the last 12 months

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Rated 1 out of 5 stars

Postal rip off … get a grip

Having used your shop in Inverness
I found your staff very easy to deal with helpful and pleasant so I picked up a catalog for future order as we live on Skye
Unfortunately this is where your service fail’s dramatically
I needed a mcb for my fuse box
I relatively small item which costs less than five pounds
Great price you’d think until you get to postage and that’ll be £ 20
Ridiculous springs to mind
We live on a island that has a bridge and an excellent postal service
You can post items to this part of uk from as little as £2 ( InPost) with Royal Mail being less than £5
But no £20 …. Really get grip

20 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your feedback regarding our Inverness team – we’re pleased to hear you found them helpful and pleasant.

We’re very sorry to hear about your experience with delivery charges, and we completely understand your frustration, especially for a small, low-cost item. Please accept our sincere apologies for any inconvenience caused.

We will review this internally with the relevant departments, including our delivery partners, to better understand and address the issue.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Order 2 fuses for next day collection

Order 2 fuses for next day collection. Email confirmation said they would let me know who in stock. A week later nothing! They will struggle to win my business like this.

18 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Service

Great Service and Great Team

18 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Birmingham branch, Stuart!

Rated 5 out of 5 stars

I found the part I needed for my…

I found the part I needed for my caravan very cheap I am very pleased will buy from you again

16 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Brighton branch, Linda!

Rated 5 out of 5 stars

First order

First order, great follow-up by manager, good prices and competitive.. hopefully will be buying more for business.

12 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Durham branch!

Rated 5 out of 5 stars

Delivered products on time as promised

Thanks, products delivered on time as promised. Collection from the shop went so smoothly. Very good customer service. Thank you 😊

6 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our London City branch, Cynthia!

Rated 3 out of 5 stars

Overpriced products

Disappointed at again being overcharged on products, when you compare prices from others the price in console cases is double.
I will be taking my business elsewhere as I am a small self employed tradesman trying to help my customers from being overcharged .

13 March 2026
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments, and a member of the team will be in touch.

Kind regards,
Your YESSS Web Team

Rated 2 out of 5 stars

Poor Delivery

Parcel was not delivered even though it said it was out for delivery on the Friday.
I emailed to check on its position and didnt get a reply, but it was delivered on the Monday.

3 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry about your experience with your order and our delivery partner.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

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