YESSS Electrical Reviews 

1,092
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of the company's operations. Many reviewers commend the staff for their knowledge, helpfulness, and positive attitude, often going above and beyond to assist with orders and product inquiries. The delivery service is frequently noted for its speed and accuracy, with many orders arriving on time or even earlier than expected, and products are generally well-packaged and of good quality. However, some customers also noted issues with delivery delays and the 'click and collect' system, where orders were not always ready for pickup as expected. A few other people also felt that the quality of own-brand products was poor, and there were isolated incidents of rude staff behavior.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency, often... See more

Product

Customers consistently note positive experiences with product, often finding exactly what they need, even for... See more

Order

Customers generally report positive experiences with the ordering process, finding it quick and easy to order... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and smooth transactions,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, enthusiasm, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

The member of staff was extremely knowledgeable about the product. I had initially bought the same extractor fan as fitted so that the fitting/wiring would be the same. However he suggested a better... See more

Company replied

Rated 5 out of 5 stars

I intially gave YESSS a poor review due to no delivery. Realised soon after it was their courier that was letting them down. Marie at the Normanton branch went out of her way to resolve this and arran... See more

Company replied


Company details

  1. #24 of 31 best companies in Electrical wholesaler
  2. #6 of 7 best companies in Cable provider
  3. #49 of 70 best companies in Heating equipment supplier
  4. #19 of 24 best companies in Lighting wholesaler
  5. #36 of 47 best companies in Solar energy equipment supplier
  6. #15 of 24 best companies in Tools Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(1,092)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

26 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback, Neil!

Rated 5 out of 5 stars

Would recommend using

Found what I needed via the YESS website & ordering was easy. Product was as expected. Overall service was good & I have already reused them for other things.

1 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback!

Rated 5 out of 5 stars

Great service

Great service - the website needs updating as they close at 5

21 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Brighton branch, Steve!

Rated 5 out of 5 stars

The guys in Bristol are great for me

The guys in Bristol are great for me. I'll place a order for delivery and it's spot on every time. Any issues with the order and they are straight in the phone to me, asking if I need something similar or something that won't make the delivery date that I've asked for. I live in south Wales as well, so not a short journey for the delivery.

12 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Bristol branch, Karl!

Rated 1 out of 5 stars

i am still waiting for it to be…

i am still waiting for it to be delivered ??

13 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 3 out of 5 stars

I did not purchase anything therefore I…

I did not purchase anything therefore I cannot provide a review

5 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review.

We’ve checked your account and can confirm that an order was placed using the details linked to this review, which automatically added it to Trustpilot’s review invitation list. That order was later cancelled; however, once an order has been added to the automated list, the review invitation cannot be stopped.

We understand how this may have caused confusion, and we apologise for that.

Thank you for your understanding.

Rated 1 out of 5 stars

Never received goods

Never received goods
No update on delivery
Had to go to different wholesaler to re buy purchase
Still waiting on refund of my goods

8 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your order.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, friendly,very helpful and knowledgeable nothing is too much trouble.
Great coffee machine!

12 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Yeovil branch, Andrew!

Rated 5 out of 5 stars

Just visit, don’t hesitate the shop on Sat 10 Jan

Visited the shop on Sat 10 Jan. wanted some replacement bulbs and fuses. I was served by Chris Hall who went above and beyond his services by taking control of the products I was after, explaining what I had and what replacements would be suitable.
Came out of the shop feeling confident in what I had bought. Great service at a good price.

10 January 2026
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Preston branch, Philip!

Rated 5 out of 5 stars

Very good first experience.

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock over NYE/NYD etc., and the heaters were then delivered to my elderly Mother with extra care to ensure they were safely stored out of harms way until the installation could be done. All in all good service even over the holidays with reduced staff most likely.

5 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Luton branch, Dan!

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