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Rated 1 out of 5 stars

The delivery time is so inaccurate. I bought an item with a 14 days availability with other items and i only noticed after i bough my orders.(website does not tell you exactly when it would be deliver... See more

Rated 1 out of 5 stars

The item showed as in stock ready for immediate delivery, then several days later after purchase, a message says the courier has taken it, but no shipping info or any further info. More time passed... See more

Rated 2 out of 5 stars

Order placed on 17 July. It is a week later and still no tracking number received. Order status shows as still in progress, although according to order confirmation, all items were meant to be shipped... See more

Rated 1 out of 5 stars

I don’t care how many influencers like to order on yesstyle, yesstyle is a catastrophe. I order there from time to time since 5 years and lots of items from several orders got cancelled. I don’t under... See more

1.6

Bad

TrustScore 1.5 out of 5

56 reviews

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Rated 1 out of 5 stars

Be careful

I have been trying hard to get refund £25 from early December 2023 after many steps and this is message I found.

If you wish to receive your refund via the original payment method, please follow the instructions stated in the refund email. All requests to change a refund to its original payment method should be made within 30 days of the refund email receipt date.

31 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam - paid products were never shipped

I ordert 15 products which alle have not been shipped only because one of the 15 products was not in stock (it was in stock when I put it into the cart).
They named shipping date to 3 weeks later so I was quietly waiting and waiting and never got informed about the situation and that they just won’t ship the products which of course were already paid.
Be aware because this is their business model. They work with your money and hope you forget it.

30 January 2023
Unprompted review
Rated 2 out of 5 stars

Misleading Information and Disappointing Service

Order placed on 17 July. It is a week later and still no tracking number received. Order status shows as still in progress, although according to order confirmation, all items were meant to be shipped on 19 July. This is grossly misleading information and if I would have known this upfront, I would not have placed order. As I am based in Germany, it would probably take at least 2 - 3 weeks from the time the goods are eventually dispatched to reach me. Very disappointing and the last time I order from Yesstyle.

25 July 2022
Unprompted review
Rated 4 out of 5 stars

Good

Delivered faster than I expected. Customer Service was available and responsive to all my questions.
I feel a bit disappointed about testers though. I used to receive loads of testers with my orders big like this one. In this case there was only one tiny thing.

19 May 2022
Unprompted review
Rated 1 out of 5 stars

Ordered on 23rd of March

Ordered on 23rd of March, shipping information has been sent to Hermes on the 14th of April.

More than one month in delivery, no information on estimated delivery time and over 100e worth of products.

I've had to go to another store and purchase my skincare, as I was running out waiting for this delivery. NEVER AGIAN, don't order if you plan to actually use the skincare and not wait for it for 2 months.

26 April 2022
Unprompted review
Show reviews in all languages. (56 reviews)

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