Yestyle Reviews 77

⭐ 1 Star – Very Poor Customer Service

I waited over 3 weeks for my YesStyle order. On the delivery day, it was suddenly marked “not safe to deliver” and returned — despite me never having delivery issues at my address.

I understand this was a third-party courier, but YesStyle’s response was cold and dismissive. No apology, no accountability — just “we can only act once the item returns to us.”

After 1.5 months of waiting and emailing, I asked for a refund and was told $7 would be deducted for items I never received. They even claimed they had “fulfilled their responsibility,” which is simply not true.

No compensation. No empathy. Just “have a nice day.”

Extremely disappointing experience. I will not be ordering again after I finish my refund which they gave back in the app lol!

The shipping is definitely slow, but the product selection is great, I can’t find this stuff anywhere else. Prices are also super fair. And when one of my hair masks split, I emailed their customer support and they promptly sent me out a replacement. Fabs service

Worst delivery service no tracking no nothing

I placed my order on March 30th, and I still haven’t received anything. I have contacted them several times to request a solution or a refund, but my requests have been refused. I am very disappointed by this experience.

I’m extremely disappointed and angry with this company. I placed my order on April 1st, and to this day, I haven’t received anything. No updates, no tracking, no communication. I reached out several times, but their customer service is painfully slow and barely responds. To make things worse, they refused to give me a refund. This is unacceptable — I feel completely scammed. Avoid this site at all costs!

1) Shipment never arrived, there were no shipping updates from company or carrier
2) Reshipment was initiated but lots of items were out of stock
3) Reshipment has not arrived yet, two weeks later. It has not even been released.
4) Refund for out of stock items are only in store credit. Why do I need store credit for a company I will NEVER order from ever again because of how faulty the process is? Absolute scam!!!!

you can get discounts on most stuff (+vouchers/coupons/codes etc) and most things are less expensive than on other sites, but the shipping takes a while. I live in Europe so this is my experience with it, but I haven't had any issues with the parcels, products or extra fees

I was going to try out YesStyle because my friend recommended it and now I regret. No tracking number and nothing shipped to me after placing the order for 10+ days. I purchased on 7/14 and after multiple attempts to contact the company I received 0 reply from anyone. There's a chatbot on their sire showing 1 item out of stock and they are not shipping my order because of that. No updates on when it will be in stock and no option to cancel the order and get a refund either. I guess they just hold on to your money. Reporting this fraudulent practice.

Hi,
My mum placed an order for more than €80 and she received the wrong order.
She hasn’t received any product that she ordered but only one product that she didn’t asked for.
What can I do for her to be reimbursed or at least to be sent again the right order ?

Thanks

If you need an item quickly, do not order from this site as it could take them up to 3 weeks to ship the items. They have a no-cancellation policy and you cannot get your money back. I ordered a couple of readily available items, except one item. Now I was not informed it was unavailable when I made the purchase. Looking at the ETA to get that item shipped from overseas to their warehouse, it would take 3 extra weeks to get that item before my order is shipped out. Now who does that? Do you know if it is not standard practice to inform the customer of the item's unavailability and ask if I still want to wait for the item or process a refund for the unavailable item?

They are selling product out of stock!!!
My Order Number 19814430

Placed 2 orders on 01/19/23 the 1st order should be shipped within 2 days (according to their website) didn’t got shipped not until 1/25. it’s already 2/04 yet the shipment still hasn’t been picked up! I guess it’s still in their warehouse!!! I have another package that was supposedly to be in stock on 1/29 but now still waiting to be restocked. reached customer service multiple times but no response. I will NEVER reorder from
this company again. I am a new customer and this is my 1st and last time ordering from this site.

I ordered my product a few weeks ago and it still has not arrived, I ordered with standard shipping and it said it would take up to 10 days at the latest. This is ridiculous and i have been wondering if i should have spent my money elsewhere.

Right now I am going to give them a 2. When I originally ordered a top it stated 5-7 day delivery, that was three weeks ago! The tracking status never changes. They should describe their shipping properly. It always aggravates me at how the $ comes out of your account within seconds, but everything else takes forever!!!!!!

Service ok. Clothing sizes not as expected. Therefore more cost in having to return. Non Clothing items ok

Easy to shop but delivery takes too long. Still waiting for my order after almost two weeks.

Their skin care products are amazing! They have a huge range of brands and products, the shipping was fast, and what I got was exactly as advertised :)

I was notified on June 4 that my order had shipped. It is low June 16 and no order has arrived.

Super fast shipping and products were exactly as described. Love all my products also ! Will definitely order again ... Keep up the great work 👍

I have been shopping for Asian Beauty products since 2011 and have never, ever been disappointed by the quality of service and the quality of products that are carried by Yestyle.com

I am a huge fan and recommend the site to all my friends.