YesWelder Reviews 

YesWelder took great care of me when I had an issue. Ana and Raymond got right on top of things, kept me informed as to the progress and treated me as a valued customer. They truly define what customer service should be.

Could not find my manual and after contacting them, Ana replied with the link to the manual!!! Great service!!!!

Phenomenal service from Ana. I got two welders, one TIG-200 and a YWM-160. I had an issue with one and needed some tips with the other. Ana came really went out of her way with the technical support. Happy with the outcomes. 10/10 customer support and service.

I had an issue with one of the taps on my Firstess MP200. The ABS insulator broke when I was attempting to switch from plasma cut to mig weld. I contacted customer support and Michael is who I spoke with on the phone. After a brief conversation and a short email with some pictures, Raymond on the support team got back to me really quickly with a resolution to my problem. They shipped out a new unit and informed me to keep the damaged unit for parts. Great customer service, and speedy response time.

Ana helped me when my welder started having issues. Within a week of reporting an issue, I had a brand new machine delivered to my door!

I am so grateful that I reached out and Ana helped me with my situation. When my plasma cutter stopped working, she reached out right away and gave me everything I needed to do to troubleshoot it. Detailed instructions with pictures to make things easy. She was able to get me a direct replacement.
I’m really happy with my experience and the turnout. I will definitely keep yeswelder in mind when purchasing any welding equipment.

The MP200 is an amazing machine! The wire feeder bolts were cracked out of the box, but Raymond was fast and efficient getting the replacement taken care for me!

My question and order from Yes welder was a good with the help of Ana my support tech for parts information and change of mailing address change. Thanks Ana for the help Chris

Purchased a ywm-200 for some light home welding. Had a "magic smoke" issue. Took only about 3-4 days to have a new one at my doorstep. Ana in customer service was prompt with responding and a pleasure to deal with.

I ordered a YWT 211 tig welder had a issue with it got a hold of Raymond who was helping me in the past he cleared up the problem ASAP great support from yes welder and Raymond thanks

I just wanted to say that and my welder got damaged upon delivery. And yes, welder went above and beyond to replace my welder and sent me a new one.
I'm very pleased with the welder. It does all it says it will do if you were thinking about getting one.
For now, their customer service is great, i have no complaints I don't know about a warranty, but I do know that customer service went above and beyond to help me and I'm not making this up. It's the truth. I'm so glad that I bought from yes, welder plus the MP200 is awesome Raymond of customer service is too,he helped me when i recieved a damaged welder from shipping,a d he handled it promptly,I am very pleased,thank you yeswelder team

Great customer service! My question was answered within 24 hours. Raymond was quick and clear with the answer I needed. Thank you

I had some issues with the firmware installing on my DP 200 and Raymond was there anytime I had problems or questions. After we couldn’t solve the issue he had me another unit sent out to to me so the customer service was excellent!!

Outstanding customer service! I bought my welder a couple (three?) years ago, my life got really busy, and I wasn't able to set it up until recently. While setting it up, I realized that the MIG gun had a manufacturing flaw that made it unusable. I contacted Ana at Yeswelder, and she took care of my problem by sending me a NEW mig gun. Amazing, because my welder--despite being unused--was well out of warranty. I would not have been unhappy if I had to buy a new gun, but they took care of me. Ana was great, and Raymond got it shipped to me quickly.

Thanks so much for the great service!

I ordered a Yeswelder 205DS multi process welder and am still in the process of setting everything up but the machine and accessories all seem to be good quality and shipping was fast!. I Reached out to customer service for a welder settings chart as I ruined the one the sent me that i was trying to laminate and Raymond with Yeswelder support sent me a link to download another chart. Great customer service!

Ana in customer service did an excellent job in helping me figure out and resolve my issue with a regulator/hose connection issue I was having.

I lost the manual for my 3 year old welder and Ana from Yeswelder sent me a PDF within an hour of making an email inquiry. The quick and friendly response made my day

I unboxed my CT2050 and found that my display was not functioning. Sent out an email and received a prompt response. Ana was able to get me up and running in no time. Great customer service! Thank you Ana!

Yeswelder have fantastic products at a reasonable price and their customer service is top notch. Ana from the support team was very understanding and helpful, she was able to resolve my issue quickly. Very pleased with my experience from yeswelder

My plasma cutter was having problems. Raymond was trouble shooting with me.i couldn't get the plasma to work so Raymond and yeswelder sent me a new machine and let me keep the other one for a spare. What a great company. Thank you.