YETI Reviews 17,493

Great customer service and superb warranty coverage.

Quick resolution warranty claim was easy and quick best experience so far with any warranty claim

Love this stuff! Own way too much. Wish I had stocks in the company instead of Ramblers in my cupboard

I will not buy other gear that is not yeti. High quality stuff every time.

Thank you! Excellent service too!

Yeti’s customer service is the best! My Yeti coolers zipper was not closing properly after 2 years. I contacted Yeti as to what I could do or if it could be repaired. They had me send pictures of the issue. They responded by sending me a brand new yeti as a replacement at no cost to me. Wow! Customer service like this is rare. Thank you Yeti for taking care of your loyal customers!

Great communication and customer service

Communication was very good and timely. We had a challenge due to weather in getting the Yeti there but once it was in your control, it went very quickly and well.

The warranty process was seamless. Yeti responded very quickly and I got a replacement yeti. No hassle and friendly!

Free custom designs. I honestly won't have bought them without it.

My replacement is already failing and I need to send it back again.
Customer service is great though. My one star is for the product failure so quickly.

Great experience returning an item for warranty. They stand behind their products!

Fast efficient attention to my need as customer. Thank you for this exceptional service and this is why I will always choose Yeti.

I ordered a couple of the silo jugs a 1/2 gallon and a 42oz. I guess I didn’t read they are made of plastic so was a little disappointed with that, but the biggest disappointment is they won’t keep anything cold it’s not even hot yet and the ice melts in a couple hours out of the sun. If you’re planning on getting one I strongly suggest not. And paid extra for name and the sticker came off not long after getting it. It’s really just upsetting after getting so many great things from yeti to receive what I consider a dollar store product. Anyway I don’t use it just lost money on it I use my igloo it holds ice way longer. I wish I wouldn’t have wasted my money you just put so much respect in a company when you receive so many great things you just think everything they sale will be great and then you get such cheap water jug. Anyway I hope this helps someone and they don’t get stuck with this very cheap jug the silo no no.

Customer service was really great

I had a Hopper 8 that the Zipper had a few broken teeth. This made it difficult to open and close plus having the opening, it didn't cool as well. I sent a note with the issue with pictures and had a very quick response as well as, approval for a replacement cooler within an hour.

The communication was great 😊 . Would have been a better replacement if could got the same replacement I had bought for my son originally.

Great customer service, my tumbler was replaced very quickly.

Yeti is a quality product and I am happy to say that you backed it up by replacing my damaged cooler. The return process was very easy and my replacement cooler came a few weeks later. Thank you.

I ordered a tumbler customized with text and an image. It was easy to design and upload the image. I received the order within 2 weeks. I was very pleased with the quality of the engraving and the tumbler.

The company made it easy to return/exchange my defective yeti Tumbler. They did not have the same color which was disappointing, but allowed me pick out another color choice. They were quick to resolve the issue once I submitted the claim. I will definitely keep purchasing yeti merchandise! Thank you